Hello there,

For the formation of the company (and the interest to let it all be done into Zoho One) I am currently in the process of understanding all aspects of Zoho One (what a mega job is, the loads of features...holy moly..)

Either way, I get confused about the layers of Zoho One after reading this:
https://help.zoho.com/portal/kb/articles/managing-departments-in-help-desk

If I understand it correctly from top to bottom:
- Departments
- Divisions
- Teams

So multiple teams can form 1 division
Multiple divisions can form 1 department
You can have multiple departments...

Am I correct or am I missing something?