Unpredictable recording of shared screen, lost 10 minutes of important info

Unpredictable recording of shared screen, lost 10 minutes of important info

Hi there,

I recently recorded a call where the screen was shared even before the recording began. But in the recording, I see that for 10 minutes only my face (from the webcam) is shown. The recording lost everything that was happening on the screen.

How do I retrieve this? Is it permanently lost?
Why doesn't it behave unpredictably?
Please help.