Hello there,
After our announcement on adding webinar features, we received plenty of queries related to webinars, following which we have now introduced a separate tab to schedule and manage webinars apart from your meetings.
Introducing webinars
When you log in to your Zoho Meeting portal, you would have noticed the all-new My Webinars tab. You can now schedule webinars, promote the registration link and allow attendees to register for your webinar. Get registered users list (export as CSV option is also available), add polls to your scheduled webinar on the webinar details page. Broadcast live and interactive webinar with webcam sharing and also record the session for later reference. Recordings will be emailed to you automatically once it is ready.
Embed registrations
We have also introduced an option to embed the registration form widget on your website directly. Just copy-pasting a code snippet on any landing page will do that. This will help you to an extent in reducing the bounce rate for separate registration page, which would, in turn, boost the registration count for your webinar.
Attendee engaging polls
Along with the webinar features, we are adding to Zoho Meeting, now we have introduced polling feature. You can add polls from the webinar details page, which will be listed in the presenter toolbar for you to run at any time during the webinar. Polls are available in multiple choices poll (single answer selection and multiple answers selection) and star rating polls. Making your webinar interactive will boost the participant's attentiveness. Ask your questions live and get the voting results instantly on your screen.
Introducing Google Chrome extension
When we moved to WebRTC technology, we were in a place to add an extension for screen sharing in Google Chrome. Now we have added user actions to that extension which will allow you to start instant meeting even without logging into the service. Add the chrome extension now and keep your meetings handy.
Other enhancements and bug fixes
Media servers
- We have made a major change in communications protocol to reduce the bandwidth usage. Now you will be experiencing the betterment of connection speed and stability.
- The issues related to automatic reconnection has been fixed and handled in a better way now.
Audio conferencing
- We are now supporting dial-in numbers for up to 40 countries. The presenter and participants can choose their country from the toolbar to get the dial-in numbers and conference details.
- We have also added toll-free numbers for few more countries and we now provide the toll-free add-on for up to 25 countries.
- The issue with the Australia dial-in number is fixed.
- The latency in the audio call is fixed and handled better now.
Timezone and calendar events
- You can now search and choose the timezone while scheduling a meeting or webinar.
- Your scheduled meetings and webinars are now listed with respective timezone for that session.
- We have also added the search option for choosing your default timezone in settings.
- Now the meeting or webinar events will be added automatically to the presenter's schedule from the invitation email.
- The issue in rendering the calendar event from invitation email is fixed.
- The issues with scheduling meeting in PST, PDT or CT timezones are fixed.
- The issue in downloading the calendar events from an incognito window is fixed.
- The issue of the meeting event not getting added to the Gmail and Outlook schedule automatically is fixed.
- The issue with displaying the wrong meeting time due to daylight saving time is resolved and better handled now.
Desktop app
- We have made enhancements to desktop app launcher and you will be experiencing quicker download speed while launching the meeting from unsupported browsers.
- Upgraded the latest code signing certificate for the desktop app launcher in Mac.
- The launcher is better handled now for the webinar registered attendee to join the session from unsupported browsers.
- The user experience in accessing the Zoho Meeting portal from your desktop app is better handled now.
- The issue in downloading the app to Windows OS is fixed.
- The issues with launching the app from IE 11 and Microsoft edge browsers have been resolved.
Presenter and participant app
- Now the conference details that you provide in the My own conference service option while scheduling a meeting will get reflected in the app for your participants to join the audio conference.
- We have now added notifications for new attendee and new chat messages.
- Screen sharing events and related messages are better handled now.
- The resolution protocol is better handled now for seamless screen sharing across devices.
- The issue of not showing the dial-in numbers to participants has been fixed.
- The issue of showing the video feed for the video setting disabled meeting has been fixed.
- Automatic reconnection to the server during network interruption is better handled now.
- Resuming session recording, along with audio and video settings after reconnection is better handled now.
Recording
- We have now automated the recording ready email and you will receive the email with your session recording link and download link for you to view and share with your participants.
- We have tweaked the security encodings for the session recording.
- The issue of video getting frozen in the recorded video after changing presenter during the meeting is fixed and better handled now.
- The issue of audio not recorded when the presenter joins the conference from the phone is resolved.
Web client
- Moved to latest security milestone.
- The organization admin can find the video setting in the Manage Organization tab to enable or disable the video for the entire org setup.
- Now the meeting join page, meet.zoho.com is mobile optimized.
- The tab indexing is changed to maintain the flow of tab order in schedule and edit meeting pages.
- The issue of showing the wrong price while choosing INR in payments page for a yearly subscription is fixed.
- The issue of adding other languages in meeting topic displayed with "??" has been fixed.
- Now your organization logo will be displayed on the registration page.
- The issue of the date not getting updated while rescheduling meetings scheduled for midnight has been resolved.
- The issue of showing the not supported message while joining a meeting from iPhone just by opening the invitation link in the browser is fixed.
Usability and UI alignment issue fixes
- The misalignment in edit meeting page due to timezone and time issues are rectified now.
- Now the back button will take to My meetings and My webinars respectively.
- The usability issues in adding participants' emails, adding agenda with multi-line and spaces while scheduling or editing the meeting are fixed.
- The issue with the back icon not loading in few browsers has been fixed.
- Removed the options to list the past meetings for Last 7 days and Last 30 days
Other apps
- The issue with joining a meeting from IOS app is fixed.
- The issue of showing "Read browsing history" while updating the screen sharing extension is fixed now.
Do try out few meetings and webinar and drop us your feedback and suggestions.
Recent Topics
Update to attachment display in ticket threads
This enhancement will provide faster access for support teams and end-users, significantly boosting productivity for everyone. Get ready for a more efficient and satisfying experience! Immediate benefits Faster ticket rendering reduces wait times and
Narrative 15: Blueprint - Automate, guide, and transform your support processes
Behind the scenes of a successful ticketing system: BTS Series Narrative 15: Blueprint - Automate, guide, and transform your support processes Even organizations that deliver quality products and services can face low customer satisfaction when their
Different MRP / Pricing for same product but different batches
We often face the following situations where MRP of a particular product changes on every purchase and hence we have to charge the customer accordingly. This can't be solved by Batch tracking as of now so far as I understand Zoho. How do you manage it as of now?
ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED
Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered."
Refresh frequency
Dear Zoho Team, I really, truly appreciate that Zoho Books gets frequent updates. As a matter of fact this is how a good SaaS company should stay on top. However, I feel that I have to hit refresh almost every day. This was exciting at the beginning but
Refund
My plan expired today, and I updated my payment details with a new credit card. At the same time, I wanted to downgrade, but the system wouldn’t allow the downgrade until the payment details were updated. As a result, I was charged for the same plan before
Calling Function via REST API with API Key gives 401 using Zoho Developer
Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer
Error due to - 'Internal Exception' when uploading Sign-generated PDF file to workdrive via Deluge in Zoho CRM
Hi I wasnt getting this error a few days ago and my code had not changed, so I'm wondering if there's a Zoho bug somewhere? I am downloading a PDF file from a Zoho Sign url using invokeurl and then uploading it to a Workdrive folder using zoho.workdrive.uploadFile.
Embed CRM record images in email templates
I have email templates that I want to embed dynamic images in their body - not as an attachment. For the context, the image is a QR code individual to each contact. So there are couple of challenges for which I think there is no solution in CRM: 1/ I
Assign multiple departments to multiple helpcenters
Hi there! I have a reseller company for a software and I'm using Zoho Desk as my helpcenter and ticket management system. The software is great and I would like to make a suggestion! With multi-branding activated, your departments that visible in help
Zoho Desk Training
Hello, We've had Zoho desk for a while now, but we run into issues occasionally, and I was wondering if there was a customer who currently uses it and really enjoys the functionality, that would be wiling to chat with us?
PO Based Advance payment to Vendor
We recommend to introduce a provision at PO to make advance payment to vendors and auto apply that advance paid later at the time of Vendor Bill submission for that PO. This will help us track PO-wise Total Payments.
How to get Quickbooks Desktop Info into Zoho?
Our team has used Quickbooks desktop for years and is looking at switching to Zoho books in 2026. I want to bring all old sales history over since we use Zoho CRM. I can export Item sales history and generic sales orders from Quickbooks desktop. How do
ZeptoMail API Request
We tried to send mail using ZeptoMail using Django. Following is my payload {'from': {'address': 'abc@abc.com'}, 'to': [{'email_address': {'address': 'xyz@xyz.in', 'name': 'Bhavik'}}], 'subject': 'Report Name', 'htmlbody': '<p>Test</p>'} Following is
Mass import of documents into Zoho Writer
I'm using Google's word processor at the moment but feel that Zoho does a better job (on the online apps market). Iwant to move my documents (about 50-70) to Zoho but it seems to me that I have to import them seperately. Is it already possible to upload several documents at a time or is this a forthcoming feature? Cheers Rolli :?:
Add home page or dashboard in CRM customer portal
is it possible to add home page or dashboard in CRM customer portal?
User Tips: How to change the the label display name of a system defined field
Most users know how to change field label names via Settings > Modules & Fields but if you want to change the name of a system defined field you can’t as there is no “edit properties” option. However with a simple hack you can edit any system defined
Search not working!
I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
Zoho CRM Community Digest - October 2025 | Part 1
Hello Everyone! Here's a quick recap of first two weeks of October! Product Updates: Zoho CRM Android App Update: Surveys, Blueprints, and Smarter Mobile Features! Zoho CRM’s Android app just got a useful upgrade. You can now share records, upload your
Automate onboarding emails with CRM Workflow and Accounts module
We’re a B2B SaaS company selling to public-sector organisations. Each organisation is stored as an Account in Zoho CRM, and each organisation typically has multiple associated Contacts. Our backend syncs product-usage data (setup status, user activity,
Important update: Enhanced security measures for account operations in Zoho Cliq
Greetings from the Zoho Cliq team! We’d like to share an important security update that has an influence on some admin actions such as password reset, MFA reset, and MFA backup code generation. What’s changing? With our latest security enhancements, these
Sales Receipts Duplicating when I run reports why and how do we rectify this and any other report if this happens
find attached extract of my report
No Functional Autosave or Manual Save Button
Application : Zoho Notebook So I wanted to try Zoho Notebook(On Ubuntu) as an application, I installed the application and went solving my LeetCode problems visually(Drawing mode), at one point the app just stopped saving anything... Every time I tried
Enterprise subscription support
My organization sells subscription services to enterprise customers, which is a different model from the consumer subscription model that Zoho Billing has been designed to support and I beleve this capability should be added. An enterprise subscription
Issue with Creator's IF logic
Hi, I found the following code produces unexpected results: if(-1.0 < 0.0000000) { info "True"; } else { info "False"; } if(-1.0 < 0.000000) { info "True"; } else { info "False"; } The output returned is: False True However, the
Need option to send Package PDF in shipment email (Shipment PDF is missing Lot info)
Is there any way to automatically attach the Package PDF instead of (or alongside) the Shipment PDF in the notification emails? We really need this feature because the default Shipment PDF creates a blind spot for our customers. It does not display Batch/Lot
zoho creator view is not present in the workspace and blank reports
Hi Support, Users who have "write" permissions keep getting this error for all of our embedded reports all of a sudden. See screen shot below: Meanwhile, my developer permissions account sees a blank screen in view and edit mode as shown in the screenshots
Customize portal email template
Can i fetch only first name of the user in portal email template instead of the below code Hi ${User.FULL_NAME}
Can't we let users decide which options they'd like to add at embed widget?
It seems embed widget DOES NOT offer a feature, where users can choose options upon subscribing plans. What Zoho has instead, is that admins have to manually create plan with options. How come no one in Zoho dev team never raised issue about usability
Reupload and rename from one field to another field (file upload)
Hi Everyone, Sorry, i have question to use invoke url for rename and reupload attachments file to another field. Tested on development mode. Zoho C6. Refer to https://www.zoho.com/creator/help/api/v2/upload-file.html look my error notification. Does anyone
Printing Multi-Page Reports (PDF Export)
Hi, I am moving a report from Google's Looker Studio to Zoho Analytics and trying to reproduce the Looker page by page dashboard editing experience. With Google, what you see is what you get when you print to PDF. But I can't seem to create the same experience
I NEED TO NUMBER TO TEXT NO HERE
=NUMBERTEXT NEEED
Error: View is not present in the workspace
When saving a dashboard, user receives a popup with the following error. "View is not present in the workspace" What does this mean or refer to? There is no further insight given.
Dear Zoho CEO: Business Growth is about how you prioritise!
All of us in business know that when you get your priorities right, your business grows. Zoho CRM and Zoho Books are excellent products, but sadly, Zoho Inventory continues to lag behind. Just this morning, I received yet another one-sided email about
Bin Locations
Dear all, I am wondering if someone has the ability to develop the bin locations option for zoho inventory (integrated with zoho books) Regards, Ryan
Create and populate a record in an instant: Introducing zero-shot field prompting to Zia's ICR
A couple of months ago, we upgraded our in-house AI image detection and validation tool, Zia Vision, with intelligent character recognition (ICR). By training Zia with sample images, you could create and enrich CRM records with data extracted from standard
How to Prevent Users From Skipping LMS Videos in Zoho People
How to Prevent Users From Skipping LMS Videos in Zoho People Hello Zoho Developers, In this blog, we will quickly look at how you can stop users from skipping or fast-forwarding videos in Zoho People LMS. Zoho People provides a feature called Disable
[Integration Edition] Deluge Learning Series – Custom API with Deluge | November 2025
We’re excited to conclude this four-month Integration Edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session
Tips for Organizing Workflows and Improving Team Coordination in Zoho
Hi everyone, I’m looking for some general advice on how different teams are organizing their daily work within Zoho’s apps. Our team recently expanded, and we’re trying to streamline how tasks, discussions, and documents are shared so everything stays
Prevent user from viewing all records?
I have a report that is meant to be used by vendors to view only the records that are assigned to them. All the vendor information is stored in a separate application, so I need to call a function to get the current user's ID (not the zoho user ID). The report settings criteria doesn't support using function calls, so instead I'm embedding the report in an html page like this: if (thisapp.Global.CurrentUserIs("Vendor")) { personID = common.getLoggedInPersonID(); query = "Assigned_Vendor.ID="
Next Page