What it takes to build a Customer Driven Company ?

What it takes to build a Customer Driven Company ?

Generally customers ask questions here & get those answered by the community. For a change, I would like to ask this question to our community of users to find what it takes to build a Customer Driven Company. As Business owners & CRM Administrators, your job is to make your company customer driven. So please help us understand what it takes to build a Customer Driven Company from your point of view ?