What's New in Zoho Subscriptions - June 2023

What's New in Zoho Subscriptions - June 2023

Hello everyone,

This month's updates bring a new edition, a new payment gateway integration and some report enhancements. Here's what's new:

Individual subscription metrics in the MRR report

The MRR report provides insights into your monthly recurring revenue. The enhanced report lets you view a list of all the subscriptions that contributed to a specific MRR component during a particular period. To view this list, simply click any value in the Breakdown table of the MRR report. 


Kenya edition

Zoho Subscriptions now has a dedicated edition for our users in Kenya! It helps you stay tax-compliant and also adhere to other Kenyan regulations such as e-invoicing. If you wish to migrate to the Kenya edition, please write to us at support@zohosubscriptions.com.

Stripe integration for Hosted Payment Pages (India edition) (Early access)

We are delighted to announce that you can now use the Stripe payment gateway to collect payments on the Hosted Payment Pages. 

You can share your organization ID with us at support@zohosubscriptions.com to enable it for your organization.



You can view a comprehensive list of all our updates by visiting the What's New timeline.

We hope you find these updates useful, and we would love to hear your feedback in the comments below. If you require any assistance, please don't hesitate to contact us at support@zohosubscriptions.com. We are here to help!

Best regards,
The Zoho Subscriptions Team

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