Why is Zoho Microsoft Outlook CRM plugin not working after I paid for updated account?

Why is Zoho Microsoft Outlook CRM plugin not working after I paid for updated account?

in  the demo version, I was able to get all the plugins working together the way I wanted.  Ring central, and ZohoCRM_Plugin_for_Microsoft_Outlook.  this is the main reason I when with Zoho. so why no is my ZohoCRM_Plugin_for_Microsoft_Outlook not working?  I got a message saying that my 17 day trial was up and I only had it for a couple of days also I had just signed up for the professional account.  Please help me to fix this.


Thank you