ZOHO-20 to fight COVID-19

ZOHO-20 to fight COVID-19



While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19.

1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn may apply.

2. REMOTELY: We launched Remotely, a suite of 11 business productivity and collaboration apps designed to help organizations transition to remote working. We're offering Remotely for free until July 1, 2020.

3. VERTICAL RELIEF PLAN: Vertical Relief Plan (VRP) comprises programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-profit and Government, and Retail.

4. ZOHO CREATOR: COVID-19 APP PROGRAM: Government institutions and non-profit organizations that want to build a custom app to manage any COVID-related public activities—for example, patient monitoring, contact tracing, or food distribution—are eligible to apply. We're offering our low-code platform and application-building expertise free of charge.

5. FINANCE: Zoho Checkout has extended its existing free plan to users to create up to 3 payment pages. If you are a non-profit organization working to provide relief, you can accept donations or raise funds online using Zoho Checkout for free. Businesses providing essential services can get free training and rapid onboarding for Zoho Inventory. Zoho Expense has extended the existing free plan to accommodate up to 3 users. The Indian edition of Zoho Payroll has a free plan for businesses to process payroll for up to 10 employees. Zoho Subscriptions has a free plan for businesses to manage up to 20 customer subscriptions.

6. TRAINING AND LEARNING: Zoho Classes is a new mobile app to help schools and colleges continue their academic sessions, by teaching students online. With Classes, teachers can upload courses, run live classes, share assignments, collect responses, communicate with students, collect fees, and do much more. It free for all government schools in India. For all other schools around the world's, it's free for up to 100 students. To help independent trainers and educators move their training programs online, Zoho Showtime has extended additional benefits (available on the Professional Plan) to all our customers on the Basic and Standard plans, at no additional cost. This special offer is available until June 10, 2020.

7. FILES AND DOCUMENTATION: Zoho WorkDrive has increased the storage limits on the Starter and Team plans to 1TB and 3TB, respectively. Organizations with 10+ users get additional storage. This offer is available to both new and existing customers of WorkDrive as well as to Workplace customers on the Professional edition.

8. TALENT AND WORKFORCE MANAGEMENT: Zoho Recruit offers free video credits for its online meeting feature until the end of June 2020. It also offers premium support—free of charge—to educational consultancies and NGOs that hire teachers. To make it easier for companies to train new hires remotely, Zoho People's Learning Management System is free for all plans until July 1, 2020. Additional training programs for users include, unexpected change management, privacy and security, stress management, new technology adoption, onboarding, communication and collaboration, and role-change training.

9. SOCIAL MEDIA MARKETING: To help NGOs, non-profits, and public-sector organizations engage with their community during this crisis, Zoho Social offers free access to the Premium Plan for 6 months.

10. APPOINTMENT SCHEDULING: Zoho Bookings is offering its Zoho Meeting integration free for all users. This helps more people conduct online meetings with the convenience of a schedule-and-meet system instead of back-and-forth emails before a meeting.

11. CUSTOMER SUPPORT: To help government agencies and department get ahead of challenges during this crisis, Zoho Desk offers free software licenses up to 6 months. Those in public health and administration, first response, disaster management, information dissemination, and law enforcement, benefit from this.

12. ECOMMERCE: For the existing Zoho Commerce customers, we've increased the threshold limit for transaction fees from $1k to $3k for the Starter plan, and from $6k to $8k for the Pro plan, for the next 3 months. To give new customers enough time to set up their stores, Zoho Commerce has increased the trial period for new signups from 14 to 60 days. We hope this l gives you enough time to set up your store and go online.

13. CONDUCTING SURVEYS: To help communities look after public health interests, Zoho Survey is providing all NGOs and government bodies a free 3-month subscription. Additionally, those who want to run COVID-19-related surveys can get a 50% discount on all plans.

14. ZOHO INFLUENCE: To serve current needs during this crisis, Zoho Influence was launched with a focus on remote work to gather advice, thought leadership, and helpful information for businesses from analysts, Zoho, and most importantly, Zoho’s customers themselves.

15. VIRTUAL ZUG MEETUPS: Zoho Community opened up Zoho Cliq channels across multiple cities so users meet virtually to discuss market changes, stay connected, and share expert advice on various topics. Join a local virtual meetup.

16. MARKETPLACE PARTNERS: Zoho's Marketplace partner community has stepped forward with special offers to help those in need.

17. COVID-19 DASHBOARD: A COVID-19 tracker dashboard is set up to keep you updated on the pandemic status. You’re welcome to make copies of this dashboard, along with the data, and build your own reports and visualizations for further analysis. Take a look.

18. FINANCE EDUCATIONAL RESOURCES: We've put together a set of resources including recent updates from the government, insightful articles, and informative webinars to help you manage your finances during these challenging times. Check them out.

19. EMAIL MARKETING RESOURCES: We at Zoho, want our email marketers to be informed and responsible before sending any email campaigns, so we’ve gathered all our best practices under one roof for easy reference.

20. ONLINE COMMUNITY: The online Zoho Community is a great place to connect with similar businesses and learn how they are handling the Covid situation. If you have a tip or a suggestion, feel free to share with the community. We are in this together!


    • Sticky Posts

    • Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

      One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming
    • ZOHO-20 to fight COVID-19

      While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn
    • ​Issues with Forum posts approval in Zoho Community

      Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving
    • Severity high! Please change the URL of published forms.

      We are facing some issues with our domain zohopublic.com, as it has been blocked by our registrar. We are diligently working with them to resolve the issue. As an interim measure, we request you to use zohopublic1.com, instead. If you are using Zoho Creator or Zoho Forms, please edit the embed code and change the domain to creator.zohopublic1.com for Zoho Creator and forms.zohopublic1.com for Zoho Forms. If you are using Zoho Survey, you will have to re-send the survey link to the participants. We
    • Recent Topics

    • Self Client Authorization Code Flow for Mail returns 404

      Hello, I'm having trouble getting the Zoho mail api setup and want a sanity check. I am trying to follow this guide to get an access token for the mail api: https://www.zoho.com/accounts/protocol/oauth/self-client/authorization-code-flow.html Unfortunately
    • Zoho Knowledgebase Help Center Categories linkages are wrong

      Greetings, I am build a help center in zoho desk, based on the additional custom brand I have paid for. My knowledge base has 4 main categories. I have this setup this way in my knowledgebase customization theme area. The page layout is like this: Here
    • Resizing a Record Template Background Inage

      Hi everyone, I have an issue which I can't seem to resolve: Basically, I'm designing a record template in certificate form. I've specified A5 landscape. I've set my background image the same dimensions with total pixels at 443,520. Whatever I try, when
    • Connecting Learn to a Custom GPT

      Hi all! I am attempting to connect a Learn Space and all it's articles into a custom GPT. Has anyone successfully done this? I have worked on it with no success so far.
    • Tip 12: How can you customize the display name while sending emails from Zoho Creator.

      Hi folks, Usually when you send emails to your users, the display name defaults as your From email address. Most often, you would like to set a custom display name to represent your organization or the context of the email. You can mask or customize the display name (From Address) using Deluge script as long as the From email address has been verified. This would be very useful to you if you want to send bulk emails to a large audience.    Let's say you have a Student Registration form for your dance
    • Importing Data to update and not add

      I'm very new to Zoho created and tried searching the forums for the answer. Nothing I found has helped me make sense of how to do this. I created a app based on an excel spreadsheet but no matter what I do, whenever I import data it duplicates the record. I have a field I would like to use as a unique identifier, but I'm not sure how to tell my app that.  Any assistance, even a link to a tutorial on creating functions in the workflow of the app, would be very helpful. Unfortunately I can't share
    • Allow me to duplicate a field

      Hi, Many times I need to create new field with slightly change compare to an existing one. So when I click an existing field, can you add one more option "duplicate"? That'd be very helpful. You mayc heck wufoo.com to see this feature. Thanks, Li lhong1
    • Community Digest Noviembre 2024 - Todas las novedades en Español Zoho Community

      ¡Hola, Español Zoho Community! Wow, ya termina el año, ¡gracias a vuestra participación se nos ha pasado volando! Por eso mismo estamos preparando sorpresas para todos los que participáis en la Español Zoho Community para el próximo año, ¡estad atentos
    • Zoho Mail iOS app - Complete revamp of the UI including insert image option, toolbar customization, calendar widgets and more!

      Hello everyone! The new Zoho Mail iOS app introduces a fresh look, blending native iOS features with a refined UI and UX to make email management more intuitive. The updated design focuses on simplicity, ensuring smoother navigation throughout the app.
    • Download API file contents from browser

      Hi Team - is there something being planned to be able to trigger file downloads from the browser via a deluge script? i.e. retrieve a file via API, trigger the file download directly from the browser. Or... using the convertToPdf function (https://www.zoho.com/deluge/help/functions/file/convert-to-pdf.html)
    • Adding a work order for Assets vs. changing the contact person

      When adding a work order for an existing Assets (e.g. service), the assigned contact cannot be changed (deleting the contact deletes the selected Assets). This results in such an illogical operation that if you want to change the person to be contacted,
    • DOMIN NME

      How many email account do zoho supports
    • Assign admins to the application

      I want to know who to assign admins to UAE Payroll application. I tried from inside the application, and from one.zoho.com >> directory and nothing is happening, knowing that I have enabled zoho people integration with payroll. Can someone help me?
    • Zoho Marketing Campaign

      I want a details report of marketing API . which API i can use to get a full flexed detail of email campaign , sms , social media ,and all other campaigns ?
    • ¿Puedo migrar mi sitio desde WordPress a Zoho? ¿Zoho admite herramientas con código personalizado?

      ¡Hola comunidad! Estoy evaluando la posibilidad de migrar mi sitio web https://calculadoradenotas.cl/ desde WordPress a una solución Zoho, y tengo algunas dudas técnicas que espero puedan aclararme. Mi sitio no es solo informativo: es una herramienta
    • Automating SharePoint Folder Creation based on Equipment Module

      Dear Team, I would like to seek your valuable advice on one of my requirements. My objective is to automatically create a SharePoint folder whenever a record is created in the Equipment module. The folder should be named based on the equipment name. Once
    • Can I view a gallery of attachments related to an Account, Contact, or Subscription

      It is often useful to review photos related to an account or contact by service type. It would be nice to be able to see the photos collected through workorders or appointments all associated.
    • Language Field on Contact Person-level

      Dear at Zoho Books, would it be possible for you to have a Field for 'Language' for the Contact Persons under a Company. In CRM and Bigin we could create a Custom Field (Dropdown) for this effect but without any present in Zoho Books we could never sync
    • Customise Zoho FSM Work Order Name

      Hi there, is there a way for us to customise the work order number? For example - I want to add auto look up for company name or dates at the end of the work order number. WO4 - Company ABC
    • Introducing Dynamic Display in Zoho CRM mobile apps

      Hello everyone, We're happy to announce that Dynamic Display is now available in the Zoho CRM mobile app for both iOS and Android devices. Mobile apps have become synonymous with convenience and flexibility. As more and more businesses rely on mobile
    • How we can integrate pdf attachments in zoho crm with xero

      when i tried to integrate the data and attchment from zoho crm to to xero only the data get integrated with xero how we can integrate the pdf attachment as well nb zoho apis are not working via functions
    • Delete user profile

      Hello, How can I delete a User Profile?
    • Send emails directly via Cases module

      Greetings all, The ability to send emails from the Cases module, which users have been eagerly anticipating, is now available, just like in the other modules. In Zoho CRM, Cases is a module specifically designed for managing support tickets. If your organization
    • Introducing delegate signing in Zoho Sign

      Hi everyone! We are happy to announce a new feature in Zoho Sign — Delegate Signing! Whether you're tied up in meetings, away on vacation, or managing multiple responsibilities, you can now assign a delegate to sign documents on your behalf. This ensures
    • Deleting Salutation Field

      We have updated our lead input screen and 'Salutation' has appeared. This is not visible in the 'Edit Pgae Layout' screen so cannot be moved to 'List of Removed Fields'  Salutation is visible in the list in 'Customization - Fields' however I can only 'Edit' or 'Replace' I cannot delete and I do not need this field on my lead input screen.  Please can you advise how to get rid of this.  Screen shots can be provided if needed.  Thank you Tasha
    • Zoho Voice VS in Zoho CRM for logging calls

      I don't understand the differences between logging calls in Zoho Voice VS in Zoho CRM. Why the 2 separate platforms? Seems confusing
    • Updates to Auto-Upgrade in Zoho Campaigns

      Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—without
    • Adding Sub-Forms to Merge Documents

      I am setting up a Mail Merge, which includes sub-form table data. I've done it before but now I am having issues: 1. The headings don't show. I had to enter these manually 2. The table lines are separated. I want them together. Anyone know how to fix
    • Zoho Bookings Online Training | July 31, 2025

      Hi everyone! We’re back with the second session of our Zoho Bookings training series! This time, we’ll show you how to automate your scheduling, manage appointments more efficiently, and explore advanced features for your industry. Join our free, two-hour
    • Translation of Tooltip Messages

      The descriptive help messages should be available to provide translations for.
    • Delete Inactive Zoho Accounts - Access Cleanup_User Id: 60001640923

      As part of our Zoho access hygiene, we’ve reviewed and deactivated several inactive user accounts. These accounts have not been used in the past year and are no longer tied to active operations. All access rights have been revoked, and records retained
    • CREATE button is grayed

      On Android adding new notes to notebooks with collections is impossible because the CREATE button is grayed. What can be done?
    • Can Zoho Creator Apps have multiple actors and steps? Example

      Mortgage Application App- Outside party fills out form via published website form, Inside party approves for additional documentation, outside party recieved requests for x, y, and z documents.  Outside party submits x, y and z but z is wrong.  Inside
    • How to download all attachments from inbox, send, other folders in one go

      Hi All, Appreciate if anyone could help me with steps for below requirement. How to download all attachments from inbox, send, other folders in one go. Even mapping to new folder will help me.  Thanks in advance. 
    • Re-Apply SLA When Ticket Reopened from Closed Status?

      If you have an SLA applied, timers are deactivated when going to "On Hold" status type and reactivated when going back to an Open status type. What we discovered is when a customer replies to a closed case and it reopens, the SLA is not applied and timers
    • Zoho Expense Reimbursement

      I am using Zoho Expense for employee expenses.  At year end I accounted for reimbursement for the founders' expenses by doing a manual entry between employee reimbursements and shareholder loan.  All is correct in the balance sheet, but in Zoho expense the expense report totals are showing as owing still.  It doesn't impact the books, but I don't want to see amounts owing.  How can I zero these out?  The only way I can see it is by creating a transaction in Books that pays the employee via a bank
    • Request to Delete Mistakenly Created Zoho Desk Account – Access Blocked to Company Directory

      Dear Zoho Support Team, I hope this message finds you well. I am writing to request assistance regarding a Zoho Desk account I mistakenly created using my company email address. I created the account before being officially onboarded by my company, and
    • Introducing an AI-driven CAPTCHA for Help Center that offers improved accessibility and enhanced security | Zoho Desk | Product Update

      Captcha protects your help center from fraud and abuse without creating friction. What is a CAPTCHA? CAPTCHA is a test used in computing to verify that a user is human by requiring them to complete a challenge. It helps prevent bot attacks and reduce
    • Announcing new features in Trident for Windows (v.1.29.4.0)

      Hello Community! Trident for Windows just got better! It’s packed with new features designed to enhance communication, manage important information securely, and give you a smoother, more productive experience. Let’s dive into what’s new! Access Zoho
    • Exporting Ticket Threads/Comments and Attachments in Reports

      Hi, I would like to know is it possible for Ticket Comments and/or Attachments to be displayed in Reports?
    • Next Page