ZOHO-20 to fight COVID-19

While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19.

1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn may apply.

2. REMOTELY: We launched Remotely, a suite of 11 business productivity and collaboration apps designed to help organizations transition to remote working. We're offering Remotely for free until July 1, 2020.

3. VERTICAL RELIEF PLAN: Vertical Relief Plan (VRP) comprises programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-profit and Government, and Retail.

4. ZOHO CREATOR: COVID-19 APP PROGRAM: Government institutions and non-profit organizations that want to build a custom app to manage any COVID-related public activities—for example, patient monitoring, contact tracing, or food distribution—are eligible to apply. We're offering our low-code platform and application-building expertise free of charge.

5. FINANCE: Zoho Checkout has extended its existing free plan to users to create up to 3 payment pages. If you are a non-profit organization working to provide relief, you can accept donations or raise funds online using Zoho Checkout for free. Businesses providing essential services can get free training and rapid onboarding for Zoho Inventory. Zoho Expense has extended the existing free plan to accommodate up to 3 users. The Indian edition of Zoho Payroll has a free plan for businesses to process payroll for up to 10 employees. Zoho Subscriptions has a free plan for businesses to manage up to 20 customer subscriptions.

6. TRAINING AND LEARNING: Zoho Classes is a new mobile app to help schools and colleges continue their academic sessions, by teaching students online. With Classes, teachers can upload courses, run live classes, share assignments, collect responses, communicate with students, collect fees, and do much more. It free for all government schools in India. For all other schools around the world's, it's free for up to 100 students. To help independent trainers and educators move their training programs online, Zoho Showtime has extended additional benefits (available on the Professional Plan) to all our customers on the Basic and Standard plans, at no additional cost. This special offer is available until June 10, 2020.

7. FILES AND DOCUMENTATION: Zoho WorkDrive has increased the storage limits on the Starter and Team plans to 1TB and 3TB, respectively. Organizations with 10+ users get additional storage. This offer is available to both new and existing customers of WorkDrive as well as to Workplace customers on the Professional edition.

8. TALENT AND WORKFORCE MANAGEMENT: Zoho Recruit offers free video credits for its online meeting feature until the end of June 2020. It also offers premium support—free of charge—to educational consultancies and NGOs that hire teachers. To make it easier for companies to train new hires remotely, Zoho People's Learning Management System is free for all plans until July 1, 2020. Additional training programs for users include, unexpected change management, privacy and security, stress management, new technology adoption, onboarding, communication and collaboration, and role-change training.

9. SOCIAL MEDIA MARKETING: To help NGOs, non-profits, and public-sector organizations engage with their community during this crisis, Zoho Social offers free access to the Premium Plan for 6 months.

10. APPOINTMENT SCHEDULING: Zoho Bookings is offering its Zoho Meeting integration free for all users. This helps more people conduct online meetings with the convenience of a schedule-and-meet system instead of back-and-forth emails before a meeting.

11. CUSTOMER SUPPORT: To help government agencies and department get ahead of challenges during this crisis, Zoho Desk offers free software licenses up to 6 months. Those in public health and administration, first response, disaster management, information dissemination, and law enforcement, benefit from this.

12. ECOMMERCE: For the existing Zoho Commerce customers, we've increased the threshold limit for transaction fees from $1k to $3k for the Starter plan, and from $6k to $8k for the Pro plan, for the next 3 months. To give new customers enough time to set up their stores, Zoho Commerce has increased the trial period for new signups from 14 to 60 days. We hope this l gives you enough time to set up your store and go online.

13. CONDUCTING SURVEYS: To help communities look after public health interests, Zoho Survey is providing all NGOs and government bodies a free 3-month subscription. Additionally, those who want to run COVID-19-related surveys can get a 50% discount on all plans.

14. ZOHO INFLUENCE: To serve current needs during this crisis, Zoho Influence was launched with a focus on remote work to gather advice, thought leadership, and helpful information for businesses from analysts, Zoho, and most importantly, Zoho’s customers themselves.

15. VIRTUAL ZUG MEETUPS: Zoho Community opened up Zoho Cliq channels across multiple cities so users meet virtually to discuss market changes, stay connected, and share expert advice on various topics. Join a local virtual meetup.

16. MARKETPLACE PARTNERS: Zoho's Marketplace partner community has stepped forward with special offers to help those in need.

17. COVID-19 DASHBOARD: A COVID-19 tracker dashboard is set up to keep you updated on the pandemic status. You’re welcome to make copies of this dashboard, along with the data, and build your own reports and visualizations for further analysis. Take a look.

18. FINANCE EDUCATIONAL RESOURCES: We've put together a set of resources including recent updates from the government, insightful articles, and informative webinars to help you manage your finances during these challenging times. Check them out.

19. EMAIL MARKETING RESOURCES: We at Zoho, want our email marketers to be informed and responsible before sending any email campaigns, so we’ve gathered all our best practices under one roof for easy reference.

20. ONLINE COMMUNITY: The online Zoho Community is a great place to connect with similar businesses and learn how they are handling the Covid situation. If you have a tip or a suggestion, feel free to share with the community. We are in this together!

• Topic Participants

• Vinit Tibrewal

  

• Sticky Posts

• Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

  One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming

• ZOHO-20 to fight COVID-19

  While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn

• ​Issues with Forum posts approval in Zoho Community

  Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving

• Severity high! Please change the URL of published forms.

  We are facing some issues with our domain zohopublic.com, as it has been blocked by our registrar. We are diligently working with them to resolve the issue. As an interim measure, we request you to use zohopublic1.com, instead. If you are using Zoho Creator or Zoho Forms, please edit the embed code and change the domain to creator.zohopublic1.com for Zoho Creator and forms.zohopublic1.com for Zoho Forms. If you are using Zoho Survey, you will have to re-send the survey link to the participants. We

• Recent Topics

• How do I pause or halt a running campaign?

  Hi, I set up an A/B campaign - and after testing, scheduled the campaign, I noticed an error in the subject line and had to pause or halt the campaign 'mid-flight' - could not find this, and the only option was to delete the entire campaign to halt the send (it was an emergency). Is there a campaign Pause or Stop function/button? I could not find it - am I missing something? (Thank you for your help  - I searched the resources and could not find an answer)

• Contact Segments with multiple CRM modules

  Hello, We have a somewhat unique setup in our system involving various components: Contacts, Accounts, Deals, and a couple of custom modules named Properties and Audit Logs. We're looking to implement a notification system via SMS and Email specifically

• Cannot reorder fields in Page Layout in Expenses and Purchase Requests

  It is very inconvenient that the custom fields in Page Layout cannot be re-ordered. The only way is to remove the fields and re-create them; however, it is impractical. This would affect the reports and dashboards we are having. Not able to re-order the

• Having issues with creator, flow and calendar

  So I have made a creator app when engineer puts in the date and time for when they are going to out on site , this then passes the calendar data to flow and then should populate the inputed data to the calendar. So If use${system.zf_current_date_time}.

• Problem when forwarding emails

  When I want to forward an email received through Zoho, the layout changes: Buttons are cut Pictures change size Text changes alignment (left/right/center) Is this a common problem in Zoho? Thank you, Suzannah 

• View Audit Trail field

  The Audit Trail feature is great, but its data is only available to admin users. It would be really great to have a system field "Audit trail" that we can add to the detailed view of a record. This would allow supervisors, directors and etc. to quickly track what changes have been done by whom for each record. It is a current feature from a client of mine and while it's probably possible to hard code it, since this data is already available in Zoho, I would be surprised to hear how hard it would

• Recuring bills payments

  I've entered recuring bills that are auto drafted from my account monthly. Can I set up the recuring payment or do I continue to manually do it monthly?

• Automatically assign Contact Roles to a Deal

  Hi guys, Is there a way to assign multiple Contact Roles to a Deal via a workflow or similar? Thanks

• on submit of creator form then record is create in Zoho crm purchase module then on automatically task want to create in the crm

  on submit of creator form then record is create in Zoho crm purchase module then on automatically task want to create in the crm

• Zoho CRM Webinar – Automate everything across Customer Journeys in CommandCenter 2.0

  How efficient is your current CRM automation setup? As customer journeys become more dynamic, it's common for data and actions to get scattered across teams and modules. This leads to broken processes and inconsistent customer experiences—especially across

• Changing employees email address

  How do I change an employee's email address? I am an administrator on the account but it says that I am "not allowed" to do it?

• MULTI-SELECT LOOKUP - MAIL TEMPLATE

  Dear all how are you? We need to insert data from MULTI-SELECT LOOKUP in a email template, but I can't do that, when I'm creating the template I can't find the field to insert it. is there any solution? PVU

• Changing the owner of a call

  Am I correct in my conclusion that I cannot change the owner of a call in Zoho? The field does not show up in the screen, nor can I make it show up as the systems does not give me that option. I cannot "mass update" it either. I tried it, but Zoho refuses to change the name of the owner. Please help out: how do I change the owner of a call.

• Global Fields

  Just like Global Sets for Picklists, we would like to have global fields for any kind of field. Three things that should be saved globally: 1. The Existence of the field 2. The Name and 3. Association with a module should be set up in a respective place

• Introducing Screen Share with Audio

  Share your entire screen or just the chrome tab with audio for more engaging presentations. Your audience will hear sound just like you do, whether it's a video, demo or any other content. This is ideal for training sessions, team meetings, and client

• Need Help Preventing Overselling in Zoho Inventory

  Hi fellow Zoho Inventory users, I'm reaching out for advice on managing inventory control in our growing business. We've recently encountered situations where sales orders get confirmed despite insufficient stock, creating operational challenges. Our

• Tip #53: Populate and search values from tables using Table Lookup

  Qntrl supports tables to store organization-related data and access it easily. Data stored here can be populated and displayed in orchestration using Table Lookups. This helps organizations list sizeable data in dropdown or multiselect dropdown fields

• Introducing more AES digital signature options in Zoho Sign

  Greetings! Zoho Sign has continually strived to partner with trust service providers across the globe to give you complete security and confidence, so you can e-sign documents no matter where you are. We've recently partnered with IgniSign, a trust service

• Shuffling between one note to the next

  I usually start all my notes per interaction with a contact with the date and then a little detail. But when I search for it it only see a small portion of the note and can't immediately tell which contact its associated with. can we make the note content

• Important Update: TRAI Mandates New SMS Header Format

  Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers

• Preview generation in progress for days

  I uploaded a video file to Zoho webinar. The file has been showing Preview generation in progress for days. Pls help, why is not approved?

• Workdrive Upload Notification

  Is there a way to be notified when someone externally has uploaded files to a folder? The "Unread" tab is really worthless because it shows all files from every directory on the system. I just need an email (or bell at worst) that says "someone has uploaded into <foldername>".

• Workflow for "Expenses" module?

  Hi there, over the last 2 years, Zoho Expense has seen tremendous growth and we are happy with it. But, sometimes it is frustrating to see things are being implemented halfheartedly, or so it seems. For example, There is the possibility to create workflows

• Markup instead of discount??

  Is it possible to have the discount field on an invoice or estimate be a markup instead? It's the very same functionality that I am looking for - to be able to markup an individual item by either a $ or a % and have that cost added (instead of subtracted) to the item cost.  Currently, I use the tax feature to accomplish this, but it's very awkward to have "Markup 15%" listed after the subtotal. Plus, if I want to markup items at different rates, I end up with several "markup" lines in the totals

• Allow Mapping of Zoho Desk Knowledge Base Categories to Multiple Departments in Zoho SalesIQ

  Hello Zoho Team, We hope you're doing well. We would like to request an enhancement to the Zoho SalesIQ integration with Zoho Desk, specifically regarding the way Knowledge Base (KB) articles are mapped and displayed across departments. Current Limitation

• Creator roadmap for the rest of 2022

  Hi everyone, Hope you're all good! Thanks for continuing to make this community engaging and informative. Today we'd like to share with you our plans for the near future of Creator. We always strive to strike a good balance of features and enhancements

• Announcing new features in Trident for Windows (v.1.27.4.0)

  Hello Community, Trident for Windows is here with exciting new features to elevate your communication and enhance productivity. Let’s dive into what’s new! Smart Sign-in. You can now sign in to Trident with Smart Sign-in. With this new addition, you can

• Inactive Items - Make Less Prominent by Default

  Currently, when one marks an Item as "Inactive", it really doesn't do much of anything to hide it or get it out of the way. Search and reporting within Finance should, by default, hide inactive Items from standard reports, searches, etc. If one specifically

• Add Lookup Field in Tasks Module

  Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (

• Time Entry : Auto fill fields Hours minutes seconds

  Hello world, Do someone know a script (for workflow rules) which fill automatically fields hours spent, minutes spent, seconds spent when we fill Executed time and End time Formula should start from (End time - Executed time) Thx in advance

• Zoho Forms - edit the settings of the Zoho CRM field to change the integration with CRM

  I've created a Zoho CRM field in my form to pre-populate selected CRM details into the form, following the instructions here https://help.zoho.com/portal/en/kb/crm/integrations/zoho/zoho-forms/articles/zoho-forms-crm-integration#Step_2_-_Add_Zoho_CRM_Field_in_the_form

• Ability to add notes to an appointment and add notes/attach docs to a consultation

  As an idea for the future, it would be helpful to be able to add notes to an existing appointment--there is a place to add notes for the customer, but I don't see one for the appointment. It would also be helpful to be able to add notes or attach documents

• Im trying to white list domain dynamically in zoho desk extension

  Im trying to white list domain dynamically in zoho desk extension. But it show error Error: {errMsg: 'No entry found in plugin-manifest whiteListedDomains for requested URL'} syntax "config": [ { "displayName":"Shopify Admin API access token ", "name":

• Zoho Payroll: Product Updates for India - May 2025

  This May, we are glad to unveil new capabilities in Zoho Payroll that simplify your payroll activities. Here's the list: Let Employees Choose Their Tax Deduction Method for One-Time Payments Calculate variable earnings based on percentage of CTC Carry

• Bulk Update Tasks/Task Lists/Milestones

  Is there a way to bulk update tasks/task lists/milestones? We have several projects that are in the same template, and our staff complete them tasks at a time - and would like to go in an bulk update all related tasks/task lists/milestones at once. But you can't do this. I remember in an old version you could export your tasks, update the excel doc and reimport. But it doesn't seem like that option is available anymore. Can someone provide a solution/idea? Otherwise we are spending a lot of time

• Sync failed: Invalid Date value

  Hi, I have a local .sqlite database. After importing one table through the Databridge, and produced my dashboards, I cannot sync. I get an error regarding the date column: [Line: 2 Field: 4] (2018-07-12) -ERROR: Invalid Date value The data found at the

• Office 365 is marking us as "bulk"

  All of a sudden (like a couple of days ago) all of our customers who are on Office 365 are getting our mails in their junk email. This is not the case with Gmail or other random mail servers, nor between us. We got a 10/10 score on mail-tester.com. Also,

• Zoho Assist

  Hi, We are using zoho assist unattended access in some windows server 2012 and recently the agent lets you connect but not let you do anything on the remote machine. Sometimes you can click on something but nothing happens. There's a issue with this new

• Modify workflow from "ON CREATE & EDIT" to "ON CREATE" only

  Salut, Is there a way to easilly change my choice of trigger of workflow from on create & edit to on create only, or do I have to re-do the whole worklow from scratch ? Sylvain

• Access custom modules via API?

  Is it possible to access a custom module in Zoho Inventory via the API? I can not find any reference to this in the API docs.

• Next Page