Hi,

We now have the ZOHO chat function up and running on the website. Thanks for fixing it! 

I have two questions:

I am unable to add the opening times to activate the chat widget. How do I do that? I have seen the manual but the opening times / chat menu is not visible for me in SalesIQ. I am marked as the company owner. It appears the menu is missing. Can you help?

Secondly:

The chat widget shows 'we're online, how may I help you today?'

The ASAP widget does not. In our software we use the ASAP widget because of the tickets and knowledge base integration. However, we would like to show this message next to the widget too to make it stand out. Is that possible?