I've had the android app for a while now and just never got around to fixing the issue with not receiving notifications.  I'm currently using v 2.2.5 of the app.  I have checked that push notificationsis selected and that inside notification settings that every category is selected but still no notifications.  

In browser on my desktop the only notifications I've every received are when someone replies to a ticket that had been closed or if they leave a rating.  Any ideas on how I can fix it?