• Date picker in Reports
  
• Tags in Automation Criteria
  
• Product Link in Ticket Detail View 
  
• Option to search by Product in the global search bar. 
  

• Asana
  
• Trello
  
• Mailchimp (Paid)
  
• Survey Gizmo (Paid)
  
• Webpower (Paid) 
  

• GetApp Customer Service Category Leaders Q1 2019
  
• App of the day for Radar by Downloadastro
  

• Ask the Experts 1: Setting up departments and multi-branding
  
• Ask the Experts 2: Advanced process automation  
  
• Ask the Experts 3: Reports and Dashboards
  
• Ask the Experts 4: Agent Productivity