Zoho Desk Community Digest - February 2021

Product Enhancements

The Activities module now has an option to manually mark individual tasks, calls, and events as spam. The spam marking also automatically happens when an associated ticket, contact or both entities are marked as spam either manually or automatically. To be able to unmark them, the associated tickets or contacts must be marked as "Not Spam". You can view these activities under the "Spam Activities Custom View".
It is now possible to unpublish an article from the Helpcenter.
All help center themes now include the option of deleting profile pictures.
Marketplace updates:

Developers can now add the deprecation time for previous versions when adding a new version. The time will be displayed in the Extensions list view.
Whenever a new version of an extension releases, the users in all orgs using the installed version will receive email notifications.

Important Community Discussions

Community Learning Series