Marketplace Updates

• Introducing Toggl, Alegra and 3 more Zoho Desk extensions
  

• Introduction to Developer Series on Extension development for Zoho Desk
  

Other Enhancements

• Refer your friends to use Zoho Desk and earn wallet credits
  

• Now when a ticket status gets associated with Blueprint, you can change the type of the associated status with some restrictions.
  

• New Catala language support for Help center
  

• Calendar events will now also be added to the ticket threads and can be viewed in the ticket details window
  

Important Community Discussions

• Zoho Support: Wordpress Web to Ticket Form >>
  

• Creating an alarm according to the status information of the tickets>>
  

Community learning series  

• ​Automation 6 - Prevent Re-opening of Closed Tickets