Zoho Desk Contacts Module | Contact Owner | Custom | Auto-Assign

Zoho Desk Contacts Module | Contact Owner | Custom | Auto-Assign

Hi team,

For clarification.
1. When a user signed up from the Help Center portal, Is the Contact Owner default assigned to the Support Administrator?

2. Can I add value to the Contact Owner field and auto-assign the Contact Owner to this custom value?

Looking forward to your response.

Thank you.


Best regards,
Lizz