Zoho Desk & CRM Integration for contacts
Hi guys,
ı have trouble with integration between Desk and CRM. Is there any way to do only one-way sync for contacts from Zoho Desk to CRM?
I have contacts who regularly create tickets in Zoho Desk and I want these contacts to be automatically synced to CRM under the accounts related to these contacts. How can I do that? I only want one-way sync and want these contacts automatically assigned to accounts in CRM.
When I have a ticket from a contact, I assign that contact to a company only in Desk right now.