It'd be great if we were able to add an article in the KB to more than one location.

Where you have something in the billing category, it could be something like, 'how do i login to the billing platform' - that'd fall under billing, general and faqs - but in the KB although we can tag the article, there is still a need to put that article in two other location without having to recreate the article in said respective locations. If you create the article 3 times you have to go back and make edits later to three articles instead of just the one.

Perhaps we can use something like jsTree to make it so we can affilliate the articles with more than one category. see attached example.