Zoho Desk : Field for 'Layout'
I have many different layouts on my helpdesks and I want to be able
to identify the stats for each one, however I can not find the field in
the raw data from the Zoho Desk datasource.
I thought it might be in the "Tickets" table but there is nothing. There is also not a separate table for Layouts
My Layouts :
and the field in the form itself that holds the values I want :
I have checked the data source and every table is ticked and every field too - please help !!