Zoho Desk Users Meetup Coming to Australia & New Zealand in April 2025

Zoho Desk Users Meetup Coming to Australia & New Zealand in April 2025

Hello to our Community in Australia & New Zealand, 
Here's some news for you : Zoho Desk Experts are coming to your city!
While you take the opportunity to meet with them and widen your business opportunity, you also get the chance to meet with fellow Zoho Desk users in your city. 



Book your slot, mark your calendar, and get ready for the exciting meet up to discover, collaborate, and leap beyond!

CITY
DATE
TIME
Registration Link
Auckland
April 1, 2025
10:00 AM - 1:00PM
Sydney
April 3, 2025
10:00 AM - 1:00PM
Melbourne
April 8, 2025
10:00 AM - 1:00PM
Brisbane
April 10, 2025
10:00 AM - 1:00PM

Know Your Experts



Our experts aim to cover the following topics during the meetups:
  • Branding & Department Management 
  • Omnichannel & Self-Service Strategy 
  • Boosting Agent Productivity
  • Personalization & Automation 
  • Extensibility & Integrations 
  • Intelligent Support with AI & Automation
  • Updates in Zoho Desk 2025
However, the discussions are not limited to these topics, we're open to exploring beyond the frame! 
If you have any questions, please type them in the comments below. For Questions, please mail dhivya.ashok@zohocorp.com

Looking forward to meeting with you in person at your city. 
The Zoho Desk Team

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