Hi,

I don't if this topic has been discussed before.

I create an automation using Zoho Flow for Zoho Desk, basically to create comment every time ticket status is updated. 

I've tested it by moving the ticket status manually and it works wonderful. But when the stage moved by a triggered workflow, nothing happens. 

Does Zoho Flow doesn't recognize the stage update if it is done by workflow in Zoho Desk? 

I need it because in Zoho Desk I integrate the ticket to JIRA ticket. Basically JIRA ticket will be reflected in the Zoho Desk ticket by using the workflow automation for status update. I'm hoping that the automated comment will be made accordingly every time the status updated.