Hey Guys, 

So first of all, I'm a big fan of Zoho products. I use the mail for my own domains. 

I'm a sys admin and my company was looking for a new ticket system and of course Zoho Desk was one of the first to come to mind! 

Well we signed up for a trial, and oh man.. The web app is not very good.. Even on my Huawei Matebook Pro X with an i7 cpu, 16gb of ram running Ubuntu the interface / animations would slow to 1-5fps when switching from one ticket to another. Various menu operations were equally as slow. 

Maybe consider implementing a "light" version, similar to how gmail does it, which cuts down on some of the effects and animations. 

I would have loved to have gone with Desk, but my PC couldn't handle it very well, and the colleagues using standard issue windows desktops did not fare any better. 

Nico