Zoom for Zoho Desk

Zoom for Zoho Desk

This Zoom integration enables agents to schedule instant Zoom meetings with customers from any Zoho Desk ticket. Integrating Zoom with Zoho Desk's UI improves agents' communication with the customer by making meetings and scheduling easier. Agents can use their Zoom login credentials and host concurrent Zoom meetings with customers in your Zoho Desk account.

Marketplace extension link, explore the application and contact us for any help, help[at]oapps[dot]xyz

Key Features :

Zoom integration allows support agents to resolve issues faster through direct interaction with the customer:

Generate Zoom meeting URL in ticket details page and send it to customer
Multiple agents in an organisation can host concurrent zoom meetings
Use audio, video, and screen sharing features for a better understanding of customers’ issue
Request remote control of customers’ screen

-OAppS Team