UI/UX problem on time
HI, I'm editing a lot of date and bumped into a UI/UX problem. Hours can have one or two digits and depending of what is displayed, you need to enter the correct amount of digits that is diaplyed, or the cursor will mess up. The major problem is when
24 hours clocks
Hi, I would suggest to add a setting to be able to set Events hours in 24 hour format, specifically for non english speaking events. In the event below, in french, am and pm has no meaning in french. Kind regards
Customizing Portal page
Hi, As we have a lot of events, the custom domain is really usefull to see all current & future events. Our events are limied to 12 people. However I've a request to display events that have still tickets (ie, less that 12 people bought the tickets).
Reloading the draft page loads the live page
Hi, As I'm preparing on a lot of draft events, I'm constantly on the events draft page. Sometimes I need to reload that page. But everytime, Backstage reloads the live page instead. In fact, it seems there is a redirection to the live page from the draft
Configure scheduled mail
Normally my e-mails were always centred. Now I have the problem that all my mails are left-aligned and I have no possibility to change this. Is there a possibility that I am overlooking?
Spotlight 35: Curate your event gallery
The event gallery on the microsite gives your attendees a space to share their experience through pictures. These pictures can show other attendees what transpired at the event. If you have a theme or criteria for what pictures should be showcased for
Portal level reporting by attendee
Hi, When an attendee is participating to multiple events, it would be good to be able that this attendee could get a report of all events it particpated. Also, when this attendee bought multiple tickets on behalf of other attendees, the report should
Ticket customization / translation
Helo, How can I customized the ticket bought by a visitor to our event. I could not find any way to hide or display some fields. Events I'm managing are in the french speaking area. But ticket sent are in english. Where can I find the translation and
Importing attendees and getting QR codes via tickets
Hello. I need my portal to be enabled with the feature to allow importing of attendees and to bulk generate QR code tickets so that I can email to the guests... As several guests will come in groups with only 1 email address each group, please advise
What's New—November 2022
Dear Backstage users, We've worked on a few enhancements this month that we hope will help to remove friction from your event-planning endeavors. Set up the page layout for ebadges so that they can be easily downloaded, printed, or converted to physical
European date format in microsite
Hi, I'm based in Switzerland. When adding the event date to the microsite, the only medium format available is the american one (nov 17, 2022), as well as the long format contain commes that are not part of the french format).It would be nice to have
How to improve batch cloning events
Hello ! We have 2 weekly events, I have to setup. I've prepare them in advance for the whole year, that means roughly 50 weeks, 2 events per week : 100 events to clone. The only change is the date. Time, content, tickets are exactly the same. However
Track Einstellungen werden verdeckt
Wir möchten die Farbe des Tracks (die Übersetzung im Deutschen ist falsch, dort steht "Verfolgung") ändern und kommen nicht an das "Hamburgermenü", erst wenn wir einen weiteren Track anlegen. Siehe Bild.
What's New—October 2022
Hello everyone, We're always working to improve the Backstage experience for you, and this time we've rolled out a couple of updates to make your event planning even more effortless. Here's everything that's happened in the past month in a nutshell:
Which Backstage licence comes with Zoho One?
Hi I'm seing a lot of messages telling me I can't use a feature because it's only available with "higher plans". I'm a Zoho One subscriber. I thought Zoho One gave you Enterprise level to its apps. Am I wrong? Many thanks Steve
What's New—September 2022
Hello everyone, We've improved the Backstage experience for you and we hope that it will make your event planning a little more effortless. Here's everything that's happened in the last month in a nutshell. For multi-day events, you can now check
What's New—August 2022
Hello everyone, We're always working to improve the Backstage experience for you. This time around, we've enhanced features to make your event planning a little more effortless. Here's everything that's happened in the last month in a nutshell. Expo management—which
Tag filter is not working
The sort/search by tag feature is not working. We have multiple events with multiple tags, but the only filter option is all tags.
What's New—July 2022
Hello everyone, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how
Ticket prices pulled from Eventbrite are wrong
I've setup a ticket in Eventbrite for £82.50 and selected that we absorb the fees. So £82.50 is what the ticket purchaser pays. The tickets aren't yet on sale but in Zoho Backstage they show as £88.35. Can this bug pleased be fixed - it's very confu
Can Backstage do Pre-Recorded Webinars?
Can Backstage do Pre-Recorded Webinars? We want to run a series of marketing webinars that Feel Live (ex: incoming pre-recorded questions, the appearance of a larger community that's also attending the webinar) If not Backstage, is there a better app
What's New—June 2022
Dear Backstage users, Last month, we made some updates and enhancements to our existing features to help you plan your events better. Here's a quick rundown of everything new you can do with Backstage: Manage 1-on-1 meeting requests in your event's
Backstage event ticket sales at the door
Does Backstage have a method--preferably a mobile app--that allows for event-day, at-the-door ticket sales for walk-in attendees? Anything that works with a chip card reader and/or swiper for a credit/debit card? Looking for something easy to set up and
Does anyone know any GREAT freelancers solid event planning background and expertise with Zoho Backstage?
Does anyone know any GREAT freelancers solid event planning background and expertise with Zoho Backstage? I would appreciate any and all referrals.
Teilnehmer in anderes Events verschieben
Wenn zum Beispiel Teilnehmer ein Ticket für ein Events erworben haben, dass mangels Teilnehmer nicht zum geplanten Zeitpunkt, jedoch vier Wochen später ein anders auf jeden Fall stattfindet, wie kann man den / die Teilnehmer von Events 1 zu Event 2 verschieben?
How to stop an event from running?
We accidentally changed the date to today's date and now the event says it is running. The event start date is now grayed out.
Conduct hybrid events with Zoho Backstage
Hello everyone, The current approach for hosting events is to go hybrid, combining the physical and virtual, since online events are here to stay and physical events will never go out of style. Hosting a hybrid event is a good option when you want to
Uploading PDF
We're trying to upload a PDF in Backstage (in this case a PDF press release for an event). Looked through everything - I can upload images and presentations, but don't see a way to upload PDF. Is there a way to do this?
What's New—May 2022
Dear Backstage users, At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone a few updates and enhancements, and we hope you can see the difference in how
Introducing Expo management
Hello everyone, Associating yourself with brands that align with your event's theme can help you increase your event's influence and make it more tangible. Invite these brands or businesses to be exhibitors at your event and allow them to showcase their
Custom message in Backstage
We want to send custom email message to people registering on Backstage for a specific ticket type. How can I do that, either natively in Backstage or using Zoho Flow?
What's New—April 2022
Hello Backstage users, This month our existing features have undergone a few updates and enhancements. We hope you can see the difference in how much better and more cohesive the overall Backstage experience is. So here we go with a quick rundown of all
Badge design and printing options - Using Butterfly-Badge
Firstly, is it possible to set up Backstage BadgeUp to print your badges on a butterfly badge? Specifically one with 3 sheets on a A4 Butterfly Badge sheet dimensions From what I can see, you cannot adjust the space between the sheets, but maybe I am
Run Your Events Smartly With Zoho Backstage
Digital events have connected and resonated with customers more than ever after the pandemic hit the world. There was no need for being present at a physical location or even worry about transpiration access to attend an important event. No matter where
What's New—March 2022
Hello everyone, We spent March working on some new improvements to give you more options to plan your event. Here are the latest updates from Backstage. Event participants can control their profile under the Privacy preference option in the Virtual
Tags überarbeiten bzw. in der Liste löschen
Wie kann man die Tag-Liste bearbeiten bzw. Tag´s aus der Liste wieder löschen? In unserer Tag-Liste steht das Wort "schulungelitecad". Wenn nun jemand das Tag "Schulung" in einem Event eintragen möchte, wird nun immer das Wort "schulungelitecad" ein
Datums-/Kalender-Darstellung bei Eventserie
Szenario: Ein Event findet über mehrere Tage statt, sagen wir mal von Donnerstag 20. Januar von 9:00 bis 12:30 Uhr und am Freitag 21. Januar von wieder 9:00 bis 12:30 Uhr. Eine Serie. Aus der Eventliste ist dieses nicht zu erkennen, deshalb schlage ich
[Resolved] Finding cancelled ticket
HI, I'm managing a Zoho Backstage for a client. We are 4 admin. For every ticket sold and cancelled I get an email notification. This time, the host of one event received a ticket cancellation (I don't). This cancellation seems to have been done by one
Zoom Meetings for Backstage: Host interactive sessions
Making your virtual events feel more real is a constant goal, but it's one that requires the proper solutions. While Backstage's default webcasting tool, Backstage OnAir, helps you host interactive sessions, we've also integrated with other tools to add
Spotlight 34: Handle event engagement in one space
Having one place where you can run sessions, promote networking, and drive attention to exhibitor booths can help increase engagement at events. In Zoho Backstage's Virtual Space, you can provide event participants with a unified experience to join sessions,
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