Selling online subscriptions product with customer login
Hi, I have a question about selling online subscriptions with Zoho Subscriptions. Let's say I'd like to sell Matomo analytics with a monthly rate. I can set up a Zoho Subscription plan and host the payment page on my website. But how can I connect the
Reporting for tax form 347 for Spain: statement of operations with third parties
Form 347 in Spain is an annual informative statement which lists all operations with customers and/or suppliers, provided that the total amount of the operations exceeds the annual amount of € 3,005.06 (including VAT). The statement of operations with
URGENT Find Tax ID in Zoho Subscriptions for API
Hi Where will i find my Tax ID in Zoho Subscriptions? Thanks!
Community Learning Series | Digest #8 - January 2021
Dear customers, We're happy to bring you the next edition of our #CommunityDigest, the first in 2021! A new year always brings with it hope and excitement, and we'd like to start its first edition with some good news. Zoho Subscriptions won IDC's 2020
Zoho Subscriptions 2021 Recap
Charging Customers via API
I am having an issue figuring out how exactly to best handle my senario. What I want to do: Customer signs up on my website. I want to take all customer and payment information on my website. Then in the call to Zoho Create New Customer Add Subscription To Customer Charge Customer via Stripe for the first invoice that would then be created and mark that invoice as paid. I would also like all subsequent payments to automatically be charged and the invoice just emailed after it is charged. Via the
Applying $100 credit to auto collect accounts
Hi As part of our business, our customers can give us vouchers valued at $100 that they receive from the government towards their children's sport. We then collect this $100 from the government and wipe $100 off their fees (their subscription). They
Introducing: Pause and Resume subscriptions with Zoho Subscriptions
Dear customers, Zoho Subscriptions now allows you to pause and resume the subscriptions. This feature has been in beta for a while and we are releasing it for everyone now. This feature has been requested by our users who belong to different industries. Consider this scenario where you are running a coaching institute. There might come a need to freeze the subscription during the vacation time. If you run a box business supplying goods on a monthly/quarterly basis, your customers might want to put
RBI's new guidelines on collecting recurring payments
If you are a business owner in India that is dependent on collecting recurring payments from your customers - either monthly or yearly, this post is significant for you. The RBI recently introduced a new regulation for banks to once again authorise mandates
BECS Payment's VIA Stripe
At the moment if we want to accept a BECS (Bank account) payment in Australia via Zoho subscriptions you have to use GoCardless which unfortunately has a rather high cost of acceptance. Stripe already has BECS payments built in, it would be great if we
Update billing Cycle of subscription in Zoho subscription via custom function.
Is it possible to change the billing cycle OR to extend the Billing cycle through Custom function? For example if I want to extend the billing cycle by 1 of current subscription Is It possible in custom function on subscription renewal trigger?
Create Subscription Upoin New Account in ZohoCRM
I'm looking for, a preferably for a Custom Function example or, some other way I can create a new Zoho Subscription when a new Account is created in ZohoCRM? This seems like it should be a simple task but maybe because I'm using the GoCardless plugin
Prepay Subscription
Sometimes we have customers who pay with a debit card. They have no funds in the account so their invoice becomes past due. Once they do get money in they request we "take out" the next 2 or 3 months right away while there's money in the account. How can we accomplish this in the system? I know we could add a charge for next months invoice but then they would still get billed next month.
What's New in Zoho Subscriptions – November 2021
Hello everyone, We're always listening to feedback, and have added some highly requested features to Zoho Subscriptions this month. Here's what's new: Charge setup fees upfront You can now charge the setup fee for subscriptions upfront, i.e., the setup
What's New in Zoho Subscriptions - October 2021
Hello everyone, We've revamped the Customer Portal experience for your customers. The portal now offers comprehensive subscription management, thereby putting more control in your customers' hands and saving you the time from making requested changes
Authtoken Deprecation for Zoho Subscriptions APIs
UPDATE (2 Jul 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 Mar 2021): We've prepared a set of FAQs to answer some common doubts that you may have when migrating from Authtokens to OAuth. UPDATE
Phone Number Search is too Limited
Hello there, Every now and then, we need to search for customers by phone number. However, due to inconsistent data entry across multiple applications, searching for phone numbers is very difficult/impossible. For example, phone numbers in the USA can
Transitioning old (but active) subscriptions into Zoho Subscriptions
We currently handle our subscriptions directly in Authorize.net ARBs. We are looking to switch over to Zoho Subscriptions. Going forward, new subscriptions will be created in Zoho Subscriptions. How do we handle all of our old active ARBs that are active
Auto collect & Starts at input for Hosted Page
Hi I have created the below script in my Creator App to: 1/ Create a new plan for a customer 2/ Create a unique subscription for that customer 3/ Send them to the hosted page for this newly created subscription to set up their payment method. How do I
Auto-charge may fail for recurring payments from 1 October 2021 (India Edition)
Hello everyone, This announcement applies to the India edition of Zoho Subscriptions and Zoho Checkout. As per RBI's new regulations, which aim to prevent fraudulent transactions, your customers' card details that were stored before 1 October 2021 cannot
zoho subscription
Hello, I have to use zoho subscription customer create API in my asp.net core application. Can you please guide me how to user server-based application OR self Client to generate access token inside asp.net core application.So that the access_token used
Subscription Plan billing wrong amount
I have created a plan that bills customer every 1 year. However when customer makes payment, the amount charged is the price i set divided by 12, which means they are being charged monthly rate for an annual payment plan. Issue occurs when I set the Calendar
Zoho Subscriptions and Google Analytics
Hi, I have been trying to find out where does the google analytics appear in zoho subscriptions after i put in my GA code. But there is notting to be found. Hope anyone can help. Thanks.
Using Items from Books as product/plan Add-Ons
Hey, It'll be great to use Items from Books as product/plan Add-Ons. Ed
Failed Payment - Update Credit Card Info from email without logging in
When a subscription payment fails and the customer receives an email notification about their failed payment, does the customer need to log-in to be able to update their credit card information? Or can they just click a link from the email that automatically
BIG FAIL in currency for plans makes Zoho Subscriptions totally useless for me.
I am totally blown away that I cannot create plans in US Dollars. We are based in Costa Rica and use Zoho books. Our base currency is the local "Colon", but we invoice all of our customers on a regular basis in Dollars. The exchange rates are all automatically accounted for via a live feed. Now, we are going to start offering English classes throughout Latin America and eventually on a global scale, but now I am told it is not possible to create plans in US Dollars. In my eyes that is a BIG FAIL.
What's New in Zoho Subscriptions – August 2021
Hello everyone, This month's updates focus on enhanced trial management for your customers' subscriptions. Here's what's new: Immediate Trial to Live Conversion from the Customer Portal You can now allow your customers to convert their Trial subscriptions
Converted APIs to OAuth but still receiving Authtoken warnings
We converted all of our API calls to OAuth, yet we are still receiving the "Replace Authtokens with OAuth immediately" notification when logging into Subscriptions. The API Usage Dashboard shows several transactions, all being processed at the top of
how to authenticate Customer in the organization?
Hi, I have my zoho subscription account. I created organization where I added product with some customers. Also my launching site contains login page. Where this customer need to authenticate. Is there any APi which is use for authenticate the customers
Zoho Subscription: You are not authorized to perform this operation
I am new to zoho integration and trying to integrate with subscriptions (https://www.zoho.com/subscriptions/api/v1/#introduction) I created apiauthtoken using https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoSubscriptions/subscriptionsapi Now I am using that token to see all my orgnization using GET request to below url: https://subscriptions.zoho.com/api/v1/organizations Headers: Authorization Zoho-oauthtoken [apiauthtoken GENERATED_FROM_ABOVE_URL] oauthscope: ZohoSubscriptions.settings.READ
Transitioning to Zoho Subscriptions with ACH Payment
As we are trying to transition to Zoho Subscriptions, we are wondering whether Zoho Subscriptions can handle our existing workflow regarding ACH Payment. We currently have: 1. One of our partners input a deal with a customers ACH information. We only
How to use credit card collected on renewal for future scheduled payments of subscription.
In our business, the first payment that a customer makes will very often be via a check. We offer a service for a year for that payment. After one year, we want the customer to be able to renew their subscription with us from the portal, but in renewing
FREE Zoho Subscriptions Webinar - Overview & Best Practices
Hey everyone, Our monthly overview and best practice webinar for July is on Zoho Subscriptions. In this hour-long webinar, we will do a general overview of Zoho Subscriptions and cover best practices when using this application. There will be a live
Tip #2 - Cancellation of Offline Subscriptions based on the Expected Payment Date
Hello everyone, As you all know, we are coming up with a custom function workflow every week to address specific business scenarios. In continuation of this previous blog, this week we will be seeing about Cancellation of Offline Subscriptions based on the Expected Payment Date. Business Scenario: In general, for any business, the customers make payments via online as well as offline. In case of subscription where the automatic collection of charge is enabled (aka online subscription), the customer's
Recording payment: "Mode of Payment" and "Deposit to"
We mostly get our payments automaticly via Stripe, but we still have quite a few payments which must be recorded manually. How do we set up that when we choose "Mode of Payment"= Cash, then "Deposit to" is automatically set to Petty Cash, and if we choose "Mode of Payment"= Check, then "Deposit to" is automatically set to Undeposited Cash etc, etc. Must be some kind of setup to make this work. How?
New feature: Create back-dated subscriptions
Hello from the Zoho Subscriptions team. :) We’re happy to announce that today marks the launch of a much-awaited feature: creating back-dated subscriptions! From here on out, whenever you create a new subscription with an activation date that is earlier than the present date, you’ll no longer get an error. Instead, you'll be creating a back-dated subscription. This means that the subscription started at that earlier point in time. The next billing date will be calculated automatically based on
Zoho Subscription & Zoho CRM
Hi team, I need your assistance with Zoho CRM & Zoho Subscription. I want automation in the contact module, I want when new contact gets created in CRM it should send to Zoho subscription and automatically selected plan assigned to that contact and start
When Creating a Subscription with a Future Start Date Does Credit Card get Authorized on Submission?
When we use Zoho Subscription Hosted Payment Pages, and we set a start date to a future date, does the credit card still get authorized on the submission? Will the Credit Card only be authorized when the start date actually comes around?
Making more than 1 change in Subscription creates a problem
We have monthly subscriptions that are updated more than once a month. Once we make a change for the incoming month and try to make a second change we run the risk of losing the original changes if we don't first make a note of the new changes so we can
Is location based subscription pricing possible?
We offer a range of different membership packages and the monthly price is different for customers dependant on their location in the country. London customers pay a higher price than those in Scotland for example. Is there a way of setting up subscriptions so that only pricing (subscriptions) that are available in the customers location is shown to the customer service staff using the system or the customer via a portal?
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