Delete Zoho Campaign Account
Hello, I need my Zoho Campaigns account deleted with the email hayley.lappin@sandler.com and User ID #: 33319997. Thank you, Hayley
Adding a new user to an account
Hello, i would like to add my colleague to my company's account, but it doesn't work... It says that the password is wrong, but I just changed it to be sure she has the same. What can I do? Chloe
Delete Users
Hi, Could you please delete some users from my account so I can add new ones? If you can access it, please delete Imola and Damien to my Zoho campaign account. Regards,
Workflow Rules and List Segments in Zoho Campaigns.
The lack of information about specifically how these functions work is quite frustrating when setting up a new system, so I wanted to ask some general questions to try and nail down exactly how these functions work. Example situation: I synchronise a list from Zoho CRM with Zoho Campaigns everyday at 06:00 called All Contacts It includes a custom field for each contact called 'Service-A' which can be Yes or No. At the moment all of the contacts have the custom field 'Service-A' set to a value of
Automated Sequence of emails
Hi, We sell three different services to our customers. On our contact records in Zoho CRM we have three custom fields to indicate whether each contact buys that service or not. For example, if Johm Smith only currently buys service no.2 from us then his contact record in Zoho CRM would look like this. Contact Name : John Smith Service 1 : No Service 2 : Yes Service 3: No If John decides to buy service number 3 from us then we would set the Service 3 field to Yes in his contact record. We synchronise
Reports inconsistency
Good afternoon, On September 5th , our organization sent 2 emails through Zoho Campaign. We experienced important troubles (our emails were sent to small groups of people from 1.30pm to 9pm…and some people only received it days after). One of you team members explained that it was due to maintenance issues on your end. But now we are looking at the Reports, and unfortunately the figures don’t really add up. For instance: we sent a campaign called 2016_09_Newsletter 8_EN_SENDALL to: (Selected lists
Remove space between footer and email message
Can you remove the space between the message and the footer of an email? The additional space makes it more difficult for users to unsubscribe.
Syncing Contacts between CRM and Campaigns.
I have inputted contacts through Zoho Campaigns, I would like to know whether or not I can start using CRM with the same contacts using a sync? And how would I Create such a sync From Campaigns to CRM? Many Thanks
Unique personal URLs
How do I access unique personal URLs in Zoho to integrate with my campaigns?
Does Zoho Campaign send to gMail users?
I have two gMail eMail addresses and I entered them both as "test" contacts in my Zoho CRM - to the burnout quiz takers list. Zoho Campaign says the eMails were sent to both test contacts (both gMail eMails). But, neither gMail account has received a new message and neither message can be found in the gMail spam folder either. Any ideas?
Enfold WordPress theme conflicts with Zoho Campaigns for WordPress
It seems the plugin that integrates our website with Zoho conflicts with the theme we are using. Is there an issue with compatibility between Enfold WordPress and Zoho Campaigns for WordPress? Thank you for your help.
Mailers going to Spam Folder.
Hi, I would like to find out why mailers I send to my colleagues are going to their Spam Folder? They are using Office 365 as the email host.
Report a problem
Hello can you help me please ? I need remove my Campaigns account only so I can be added to the main company one?My company account is Sundevs and my mail is: vanessa.pineros@sundevs.com I really appreciate your answer! Thanks!
Billing & Invoices
Hi, I'm not able to find any type of receipt or invoice for the payments we have made to Zoho Campaigns on our company credit card. I have tried using the self service portal (https://store.zoho.com/html/store/mytransaction.html) to access our payment history, but there is nothing there that I can download/print. How do I get hold of my monthly invoices? Thanks, Sam.
Link to download PDF
Hi, How to I create a link to allow a download of PDF in Campaigns? C
Segment lists and create new lists based on subscriber activity (clicks, opens, etc)
Segment lists and create new lists based on subscriber activity (clicks, opens, etc). There should be a way to easily send a subscriber into a drip campaign after a click without doing manual work.
How do I modify the footer in zoho generated mails?
Hi, We have a paid subscription of Zoho people. All zoho generated mails land up with a footer stating This email was sent by ххххххх to xxx @ixxxlv Not interested? Unsubscribe | Update profile | Interested Subscribe | Impressed? Tell-A-Friend How do I remove this footer? Thanks for your help, in advance.
Contact wants to now receive campaigns
Contact originally put our e-mail campaign on a no receive list (spam). They now want to receive our campaigns. The e-mail address is the same. How can I reset the contact so they are NO longer on the bounce list?
how to customize opt-in email?
Hi there is about 300 subscribers on mailchimp i need move database to zoho campaigns and need 1) customize opt-in email 2) send to subscribers customized opt-in email when adding them to zoho campaigns 3) when subscribers approve subscription - he/she just click on link inside opt-in email and then he/she is subscribed to campaign of zoho campaigns how to make all 3 points?
how to mass change text of emails?
Hi There is emails (in one template) for every day, one email in one day For each day there is custom text inside of current email 01 jan - email with text1 02 jan - email with text2 03 jan - email with text3 … ХХ month - email with textYY … And so on For 01 January till 31 December I can put in calendar 365 emails. From time to time text of emails needs to be changing. And change manually text inside all 365 calendar emails is too hard work. I look for plain mass text changing tool. How can I make
Email campaign format
Hi there, I am working on email campaign and the format of the email change completely when it is being forwarded. The layout goes crazy and we can't read the email properly anymore... What can I do?
Email credit in free campaign account
Does anyone know how to check the remaining email credit in Zoho campaign?
is there any scoring for subscribers?
hi! is there any scoring for subscribers? examples https://help.activecampaign.com/hc/en-us/articles/221293927-Contact-Scoring https://www.getresponse.com/features/scoring-and-tagging.html
do Zoho Campaigns have "email beamer" feature?
hi in mainchimp i use such feature https://mailchimp.com/features/email-beamer/ do Zoho Campaigns have same feature?
how to make time-based campaigns?
hi! how to make same time-based campaign, as explained https://www.getresponse.com/resources/glossary/newsletter.html ?
Unable to add user account to our organization
I added campaigns module through our Admin account and then logged into my personal account and went to campaigns, assuming it knew I was from the same organization through google apps. Instead it created it's own campaigns account. I cannot invite my user as a user under the main campaigns account for my organization as it says it's associated with another. Can someone please disassociate it so it can be added to my admin campaigns account.
Problem with sync the contact from CRM to Zoho campaign
I want to ask about our problem with syncing the contact from CRM to Zoho campaign. When one user in my account sync contact from CRM to Zoho campaign, this user can see and sync all contact in another user in our account. So if i upgare my account, can i manage this problem? And what can i do if i need the private with the contact. Many thanks
Getting an error message Unable to download from image url
I cannot add some images to my email campaign. Get an error message "Unable to download from image url" even though it's an image that I uploaded to the library. The image file names DO NOT contain special characters.
Campaign Syncing
When initially syncing from CRM to campaign, can I have specific criteria to only sync certain contacts, or will it automatically sync all of our contacts on file?
Change text on unsubscribe page
I'd like to change the text a user sees when they click unsubscribe. How do I do that? Pam
Automation Not Sending To New Subscribers
I have an automation that is set to send based on when subscribers are added to a list. I have Zoho Campaigns set to sync with Zoho CRM, and it is successfully importing leads nightly. However, the automation is NOT being triggered to go out to these leads. There are messages set to go out 1 hour, 1 day, 2 days, etc. after the contact is added, but none of them are being sent to new contacts as they are synced. Please advise.
Sending New Automation To Older List
I've created a new automation to be sent immediately as users subscribe to the list. I would also like this automation series to go out to the entire list as well, but since the list was created a few weeks ago, the system doesn't appear to send messages to those users, even if the automation is brand new. I understand that the trigger is the time from when the user was added to the list, so if they were imported prior to the assigned time of the automated message, they won't receive it. Is there
Allow contacts to subscribe to campaign
Hiya, I remember awhile ago ticking something that prevented people from being able to signup to my campaign emails. I know wish to enable this option but can't find where to do this. Thanks for your help. Sarah
Please disconnect ed@arl-shipping.com from unknown Zoho Campaigns organization
I'm unable to add user account ed@arl-shipping.com to my organization, getting this error message: This email address has been already used in some other organization. So you cannot add/invite this user. Please assist in adding user. I gues it has somehow got wrongly registered in some other (empty) organization. This is my account and I would like to add it to my organization in Zoho Campaigns. Evgeny Drokov
Please delete my Zoho Campaigns account
Please delete my link to Zoho Campaigns so that I can be invited from my company.
Sync not updating one of my fields
Hi I have a sync set up to update various fields in my customer list in campaigns but one of my fields isn't updating. We changed a date in CRM 2 days ago and the accounts are supposed to sync every evening but it is still showing the old date in Campaigns. I've checked the mapped fields and the field is now missing from the list. I tried adding it again but I get a message to say that the field is already mapped and it will not allow me to re-add it.
I not able to submit sign up form.
hi, I having few problems in setting up my account 1. I not able to submit sign up form. Nothing happens when clicking. http://blog.dreamzacademy.com/download-ias-2015-paper1/ 2. Not able to integrate CRM with campaigns.please see the attachment. 3. After embedding sign up forms in landing pages, CRM not tracking and recording data. thanks Arul
CRM Sync Postponed
Hello, My current sync is postponed. I only have 3 active syncs. I am under 5 and I need to know why its postponed please.
AB testing - Test Run Duration
Hi there, I've tried to send 2 campaigns today, with an AB testing feature. I've set-up the campaigns as follow: A/B Test Recipients: A 30.0% Recipients B 30.0%Recipients Remaining Recipients: 40% Recipients Winner Type: Open Rate Test Run Duration: 1 hour Testing with: Subject I pressed "Sent" almost 2 hours ago, and the campaign is still processing. Some of the recipients got the email, but it seems that it's being sent to only a few people at the time. Do you know where the problem might be coming
Copy Email Notifications
Hi, I'm searching for an option to copy the Customized email notifications between more Lists or to create a Template which all the list will use. Because customizing them for every list is not really user friendly. Best regards Tomaz
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