Email Not Showing From Website Contact Form Submission
When a prospective client emails me from my contact form on my website, the email that arrives in my inbox doesn't show that person's email address despite it being a required field on my contact forms. It's a wordpress site and is working at that end, I've tested with a different email address and despite entering it, it doesn't show in the email I received in Zoho. Is this a Zoho problem or a problem with Contact forms on wordpress?
Mail Policy Problem
Hello, I have setup a new Mail Policy for outgoing and incoming attachments. For testing purposes I have currently setup for outgoing attachment policy, allowed *.txt files. However in this instance, when I try to send an email with a .txt attachment I get the following error. "Unable to send message;Reason:554 5.7.7 Mail Policy violation : Check attachments and try again" Also sending mails without an attachment also results in same error message. Can you help please.
Blocking an email address
Hi How do I block an email address in my Zoho mail? Thanks Brian
Request for a Product Demo – Zoho Solutions
Dear Zoho Support Team, I hope this email finds you well. I am interested in exploring Zoho’s suite of products and would like to request a demo to better understand their features and functionalities. Could you please provide details on how I can schedule
worrying announce
Hi when I open the e-mail box, I can read an "error announce". ("ops ! si è verificato un errore riprova") If I do not mind and click on any of the boxes it correctly works. Can you avoid this " error announce" to appear ? Thank YOU
Error 553
Hello how are you? I'm having trouble sending email. This message appears whenever I try to send an email. I'm receiving emails normally, but I just can't send them
Email from Protonmail not received in Zoho mail account.
I just wonder, why my Zoho account did not receive an email from the Protonmail account? But, their Protonmail account can receive my email from Zoho. I already tried searching on Google but did not get the answer. Is this the problem on Protonmail or
Zoho Calendar and Microsoft Teams Invite is not syncing
I have a client who always send me invite through Microsoft teams, however whenever I try to accept the invite and add it in my zoho calendar I get a error stating : Internal Error
Zoho emails not being delivered to Hotmail accounts!!
Hi, I have this problem I already posted yesterday. My emails are not being delivered to hotmail accounts. They do not even appear in the Spam folder. I already enabled the Domain Keys for my domain and setup the SPF record in my domain manager v=spf1
Check all user mails in one inbox
Hello, I would like to integrate all my users into one inbox. The idea is to only log in once and see all my user inboxes in one place. How can I do this?
Transparent custom logo has black background
Hi, Here is some weird behavior in Zoho. I have a custom logo for my domain with a transparent background and it looks good in the tabbed business view for all apps when I log into business.zoho.com or personal.zoho.com. When I log directly into mail.zoho.com, writer.zoho.com, etc, the background is black. I've attached screen shots showing what happens. Henry
Migrate email domain from old .yyy to .zzz over time using aliases
Hi, I have an email domain that I've used for a long time that I'd like to migrate from. I have purchased a new domain and over time would like to use the new user@newdomain email address. I would prefer to have the alias point to the old (in use) address
mx
hello please if shopify domain doesn't allowed forwarding email when ensuring it with zoho mx what's other alternative options?
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello, I get the error This Operation has been restricted. Please contact support-as@zohocorp.com for further details. I have attached an error image to this email, and my domain name is 27investments.com.vn I hope to receive support from you. Best
Zoho Mail blocked by SpamCop/Mimecast 136.143.188.16
I cannot send emails to people whose domains use Mimecast or other systems that read SpamCop. This isn't the first time that this has happened. Please arrange a fix ASAP. Thanks
Can sent or receive email from certain domain
Hi i have a problem with emails that have ...@otenet.gr. Otenet is the biggest provider in Greece but i can't communicate with its emails. (Message rejected due to: domain owner discourages use of this host Remote-MTA: dns; mx.otenet.gr) Please help Thanks
Zoho mail in Outlook 2016: Exchange Active Sync or IMAP?
Hello, After I setup a Zoho email account, I am now setting up email client in my Windows 10 64Bit OS. I noticed that, in Outlook 2016 client, Zoho mail can be configured via IMAP, as suggested in the FAQ section. Having said that, why NOT set the account via Exchange Active Sync? This would also sync calendar, contacts and provide a more robust sync experience. Any reason why I should not setup my Zoho emaila ccount in Outlook 2016 via Exchange ActiveSync (and use IMAP instead)? Thanks! Pablo
Emails showing in inbox again after deleting
I often have to delete emails multiple times. I may go through my inbox in the morning on the app installed on macOS. And then later in the day I open the Zoho Mail app on my iPhone and many of the emails I have already deleted appear again. This issue
Create an event from mail
From mail I can create a task but I cannot create an event. What am I missing?
Zoho Verification code not received
I am a new customer trying to set up Zoho mail. I'm stuck at the phone verification stage. I have entered my mobile number but the verification code is not being delivered to my mobile. I can also confirm that I'm receiving text messages from others telephone numbers as normal. Kindly assist me as I have been at this since yesterday.
CardDAV Editing Support
I added my contacts to my Mac via CardDAV (because of lack of Exchange support). I can see my contacts show up right away in the Contacts app. I cannot edit any of the contacts details. When I click edit on the contact, it goes into edit mode, but any of the phone numbers or email addresses that are on the Contact in Zoho are just plain text and not an editable field. Anything I add does not sync back to Zoho. Is Zoho CardDAV view only?
Company Letter Head in Mail
how to create a company letter head template in zoho mail?
Suddenly Can't Send Outgoing Mail (SMTP)
Suddenly I can't send mail anymore from my phone mail app. I have Zoho OneAuth MFA set up and an app specific password set up. It has been working correctly for a while. Has something changed with your servers or setup for SMTP? No settings have changed
Zoho IP blocked by SpamCop 136.143.188.16
Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blolced by SpamCop.net Please help on this. RROR CODE :550 - spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.16. -
unable to send message email outgoing blocked 554.5.1.8
Hi good day to you, After migrating to a new hosting, I cannot send outgoing email, with an error message as below : unable to send message email outgoing blocked 554.5.1.8 Please kindly unblock my account, as I am in a rush to use it to work & communicate
SMTP Authentication error with django backend
Hello I have e zoho mail id info@mindbrewers.in But when i use it for smtp it gives 535 authentication error in django website . EMAIL_USE_SSL = False EMAIL_USE_TLS = True EMAIL_HOST = "smtp.zoho.com" EMAIL_PORT = 587 EMAIL_HOST_USER = "info@mindbrewers.in"
No recibo correo en en mi bandeja de entrada
Hola, no puedo recibir correos en mi bandeja, tengo una pagina web y puse el correo en un formulario y cuando meto los datos y los envio no me llegan , pero si pongo otra ya sea gmail, outlook si los recibo, tiene que ver con mis dns?
Zoho SMTP IP Addresses
We are using Zoho Mail for a domain and need to whitelist some STMP IP from your service for a redirection. You can provide IP address list for Zohomail SMTP servers?
Emails being duplicated in sent items folder
Since this morning, emails I send are appearing in my sent items twice (it wasn't happening before this morning) This appears to be a bug with zoho mail ... I can't see any other reason why they would appear twice.
Email client fails to connect to IMAP & POP EU Servers for ALL users
For the last couple of days, all users on my account are failing to connect to the Zoho EU mails servers. This is using mobile app on various phones & desktop mail clients on different computers. Everything works fine when using webmail & email is still
Domain Redemption Time
I have a domain that is currently expired and is in the redemption period. I have already paid the redemption fee and renewal fee during the redemption period. However, there is no response and I am still being asked to pay the fees. How long will it
Same name but different email addresses
Hello, I'm having a problem with managing the names of users in my organization, one of the examples in the attached screenshot shows that when i changed an email for one of the users the old email stayed but shows the correct name on top of that it also
Error opening email
I just tried Zoho Mail for the first time and finished setting up my account. However, after the setup, incoming emails show an error message in the email body. Could you please help me? Thank you.
Setting up DKIM in AWS Route53
Hi, AWS is not allowing me to enter the large DKIM value, which ZOHO needs me to setup for DKIM: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCIr6rqDssUHEehaprZvNqlwBR8kGkQn4+ivpkGWSe+2qxyIBz5OE/AKUgDJLq+IoNYHiLn2hFK+RBbEWIr/5iFdurwclFID7z/QiuKxwIZcmCRq5lFf3xiWIqXwyIRTTr390LMDZdwIgJSISuogtNN/Q5Iv9gkJir/fb3OJxlgEwIDAQAB
Can send emails but cannot receive them
Hello, I'm currently unable to receive emails but can send them. Checked my domain on the settings page as I thought I might have accidentally deleted a TXT file but it's saying it's valid and no option to fetch what TXT fields to do Please let me know
"Unable to scan for viruses.
: Unable to scan for viruses. I've tried uploading it three times, but I keep getting the same error, which prevents me from sending an invoice. I created the PDF myself and am certain it does not contain any viruses. Are there any workarounds available?
Getting an error when trying to connect zoho mail to Make
Hi, I'm trying to send an email via Make Integration. I configured the Server application and set the connection in Make Scenario. When I hit the save button I get an error from Zoho: Invalid Redirect Uri Redirect URI passed does not match with the one
Urgent: Zoho Mail Not Sending or Receiving Emails
Hi Team, I am experiencing an issue with my Zoho Mail account—it is neither sending nor receiving emails. Please investigate and resolve this as soon as possible. Let me know if you need any further details. Thank you!
Workers unable to submit time logs
I received a phone call and an email from employees saying that they received the same error code. They cannot submit the hours that they worked. The clerk whose email is problematical is not in the office this week and does not have access to her email.
Error 550 - receiving email
Hi, We've been getting messages from three different customers that our email address was bouncing. Our email address is hello[at]meteoorbooks.com. This was the error message they received: The response from the remote server was: 550 5.0.1 Recipient
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