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KIndly help out. Domain NASDEP.COM. Thanks
Desktop email client not showing image in Email Signature
HI I have an email signature with my company logo when I view the signature in the desktop linux app the image that hosted on my domain the same one the email address is for it shows a broken image icon instead of the actual logo Tnaks
IMAP SMTP is down
SMTP works fine on web interface, but cannot send mail from any of my accounts from IMAP.
zoho mail encryption enabled?
HI, I want to know if the zoho mail encryption enabled? how to protect better my corporate e-mail. and if the chat in the e-mail can talk with jabber clients? saludos, Martin
Error server does not support connection encryption type
Greetings, We can't send emails via outlook since yesterday (SSL problem) OS: Windows XP Outlook 2003 info@eeke.gr
Not able to sent any mail
Hello team, user is not able to sent any single mail to any one and error showing is that pls do need full
URGENT: MX record not working
hey, I can send emails but cant receive even though I have corrected the MX records, please help!!!! mail accounts does not receive or send any mail.
HTML styling on Domain Disclaimer
Hi, My clients would like to have HTML in their Domain Disclaimer (this is to support having the same signatures for all users). The rich text controls aren't enough to do what I would like. (adding images and more control over the inline CSS). Could I raise a request to enable editing the raw HTML on Domain Disclaimers. Regards, Phil.
Your IP address is listed in the RBL at dnsbl.sorbs.net
Dear Zoho, I am receving the following message on outgoing emails. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. **email@domain** INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :Refused. Your IP address is listed in the RBL at dnsbl.sorbs.net Would you please help me to check. Thank You.
Incoming mails not working
Hello, Since this morning, we are unable to receive all e-mails in domain diners.ba. As for the smartphones, e-mails are received regularly. We ask for your urgent assistanceso we could continue with the work on a daily basis. Sincerely, Diners Team
MTA's poor reputation
Hello, i have a problem sending a mail to the domail jne.gob.pe, i got this email: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. lcruz@jne.gob.pe, ERROR_CODE :554, ERROR_CODE :as.jne.gob.pe Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi If possible please remove blocks from the following email addresses: david.lin@blackties.us Thanks.
I can't get email: ERR Service Unavailable *** error occurred on
authentication *** Authentication failed
I can't configure my zoho mail in Outlook or Gmail. I have the POP option enabled and I check user and password several times. also port is correct. In Outlook I can't recived but I can send, so I don't understand why
My support@aanyafashion.com mail is inactive.
I can't login to my support@aanyafashion.com mail saying account is inactive. Need support asap.
Coming soon: "Vintage theme" for all users who are fans of the old UI
Dear Zoho Mail users, We are glad to inform you that we’ll soon be releasing a "Vintage theme" for Zoho Mail in the coming weeks. This is primarily meant for all of our users who are not in favor of deprecation of the Old UI. We have been intently paying attention to all comments, good, bad, or ugly, and always strive to do our best to keep 100% of our user base happy as much as we can. Our development team is working hard to incorporate the most requested features that some users miss from the
My Sent Mail goes to Social Folder
I have tested couple of times. Every time I sent an email, it will goes to a SOCIAL folder in gmail. Please advice or let me know the cause.
My email is going directly to trash withou any filters on it!
Hi, I am having a bad issue with Zoho Mail. Some emails are going to thrash without any filter on my account. My settings for POP and IMAP are configured to left the email on the server, so, i think there's a big problem with Zoho. Can you please help me ? It's very annoying! Here is the message header of the last message who went to thrash alone: Delivered-To: inscricao@oburburinho.com.br Received-SPF: pass (zoho.com: domain of degegourmet.com.br designates 201.76.49.242 as permitted sender)
I do not receive and I can not send emails
Hello, I'm fine, I'm not receiving messages and when I'm going to send a message it's not in my account, instead it appears: un1457839106143r71id@zoho.com Thanks
Restore Deleted emails
Dear Sir, Unfortunately, i installed outlook to use my zoho email, then all emails appeared in outlook, because my storage giong to be full, i deleted all emails on zoho, then it deleted immediately in outlook program, can you pls help me restore all deleted emails??? The address to be restored is oneda.topciu@kenokonsulting.al Thanks... Oneda
552 5.1.1 Mailbox delivery failure policy error
I cannot receive email from other people, they get response like this 552 5.1.1 <ariyanto@klik.digital> Mailbox delivery failure policy error How i can fix it ?
"Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit"
Hello, I want to BCC some folks; I have about 90 emails to send; and I cannot do it due to reason: "Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit" Gmail and others allow BCC; up to thousands per day internally; and externally up to few hundred. May you unblock me so I can send this? Thank you. Sincerely, Bijan Vakili
I want my zb code ASAP
Please tell me my zb code ASAP. I think it is so uncomfortable that you don't have any instruction to let us know where our zb code is. Please tell me mine ASAP. It is a total disaster to me!! Now I cant send and receive email by zoho email. I don't even know how I get a notification when you reply to this question!! Thanks Danny
????? marks at sent itemes
There is a similar problem as https://help.zoho.com/portal/community/topic/marks-at-sent-itemes. I would very much like to receive a solution but did not find it in the subject.
How do I get to see my ZB CODE?
Hello, I accidentally removed my zoho zb code and cname records from my web hosting and I need to add them again. My domain is abmix.com.br , what do I do? Please help urgently! Regards,
No puedo recibir correos
Hola, Hoal tengo un problema con mi correo, noté que puedo enviar correos, pero no puedo recibirlos. Probé enviando desde diferentes cuentas (yahoo, gmail, etc) y no ingresa ningún mail a mi cuenta de zoho. Por favor, necesito solucionar este problema rápido, ya que es el correo de mi empresa y no puedo trabajar. Gustavo
Not being able to Receive Mail (Specifically from Gmail)
I'm using email hosting from zoho with my own purchased domain (www.aspiregarments.com). I can send emails from zoho, but not receiving emails. Actually, I'm not missing all the emails, but some are going through and some are not being sent. From my gmail account, I sent 5 to 7 emails to my zoho account/my domain address, in a span of 5 minutes. Out of those, i received about 4 of them, and 3 of them were returned. I have attached the message I received when the email was returned. This is very
????? marks at sent itemes
Hello. id 20060076586 Name of recipient is showed with qustion marks at sent items folder list. At the same time if I click on sent email and then click at the name of recipient, name is shown in the right way. Here is screenshot http://prntscr.com/kg881w (Russian language) Please fix.
How to prevent message list from scrolling to the top when using Horizontal Preview?
I use Zoho Email in my web browser with my monitor in portrait orientation. I have therefore selected "Horizontal preview" so the message preview appears at the bottom of the screen. However, each time I click a message to read it in the preview, the message list automatically scrolls to place the previewed message at the top of the list. This is very confusing, disorienting, and serves only to hide new incoming messages until I remember to scroll up again. I do not see this strange behavior on a
Account blocked for outgoing mails
Hi Team, Good day!! I'm not able to send any outgoing mails from my ragur100@zoho.com mail Id. Kindly check and unblock asap. Thank you in advance :)
Outbound and Inbound emails not working for codewhite.co
Hi, The mails have stopped working for past few days. I did check the DNS settings in my domain name providers account and the MX records was as specified as in Zoho Mail documents. I deleted them and added again. Now the Outgoing mails are working to other domains like gmail or any other custom domain. But I am not getting inbound emails to codewhite.co domain or send email to other codewhite.co domain. Can you please help me to resolve this? Regards Praveeen
Deleting Messages in Bulk (First few thousands)
Hi, The company account that we have on Zoho has received a huge number of mails (nearly 60k) due to a script that was run. How do we delete the first 60k mails from Inbox? Expecting a reply. Thank you Barun
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
my mistake Good afternoon we are having difficulties with mgaerty@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Good afternoon we are having difficulties with mary@greenskipservices.com, problem is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Please unblock it. Zoho unblock me is not working. Mail were deleted. It is urgent. Thank you. Milos Ivaz.
E-mail outgoing blocked
Boa tarde, Meu e-mail está bloqueado para enviar mensagens e, no momento, apenas recebi e-mails. O erro relatado pelo sistema é: "Não foi possível enviar a mensagem;Razão:554 5.1.8 Endereço do remetente bloqueado" Peço-lhes para desbloquear o meu e-mail. Atenciosamente, Renato
Account Disabled
Hi, We registered sandringhamlac.com.au with Zoho in 2016 but didn't have need to use the domain. We now have a need for the email domain but the account we have documented as the superuser account is now disabled and we can't access mailadmin. The account we have on record is joespenceley@hotmail.com Can you help, either by enabling the account or confirming the admin account email address? Thanks, Joe
Help! Google migration to Zoho failed
I recently swtiched from google suite to Zoho. I went through the DNS settings per the instructions. I had one email account with google prior to switching. I am able to add new emails under the domain on zoho and they work fine. The account I had with google says user not found when I try to migrate. The account no longer works with Gmail and I cant add to Zoho due to the error when I try to migrate. So the account is stuck in limbo....
Emails not working
Hi, We recently added another domain to our organization however that specific email is not receiving anything from our main company domain. For example, abc@zoho.com (secondary email) wont receive any emails from david@pangolinphoto.com (main email) however it will receive emails from other addresses Please advise
QQ Mail users can't recieve my email sometimes
Hi all. I am a user from China. I am using the free plan of Zoho Mail. A while ago, I sent an email to a QQ Mail user. Several days later, he told me that he didn't recieve any emails from me. In fact, while sending the email to him, I bcc my own QQ Mail and recieve the email sent from Zoho Mail successfully. So I resent that email again, then he managed to recieve it. This happened on another QQ Mail user twice. In a word, this happened three times so I think I have to pay attention to it or it
problema con mi cuenta
mi cuenta se encuentra bloqueada no puedo acceder ami panel admin "@" panda-diving.com, agradeceria la ayuda. gracias.
(550, b'5.4.6 Unusual sending activity detected. Please try after sometime.
My e-mails are not being delivered, and I got this message. Is this a problem with your servers, or am I being blocked for some reason? How should I proceed?
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