Diagnostic-Code: 4.7.650
Good Afternoon! Today i had this problem with all the emails that i sent... The original message was received at Thu, 23 Jan 2025 11:44:20 -0800 from vxxxxxxx@fxxxxxx.mx [vxxxxx@fxxxx.mx] ----- The following addresses had fatal errors ----- [sxxxxxxxxxxxxxxxxx@hxxxxxxx.com]
Account inaccessible
Hi support team Please advise
Email outgoing blocked
My email is blocked. I haven't receive any messages and I don't know what happened.
Domain verification is in progress... what to do next?
dear zoho support I have requested a free Zoho email under my domain. Logging and accepting verification are done by me on the Godaddy notification message. But this screen is still not changing. What should I do next?
Consolidate Mandatory Email Folders into Subfolder?
I want to consolidate Drafts, Templates, Snoozed, Sent, Spam, and Outbox as individual subfolders under a Primary Folder called something like Admin in order to free up real-estate on the left hand bar -- it is taking up half my vertical screen and I
MX Records Problem
We have been using Zoho Mail for about 1 year. We changed our hosting company in the past weeks. We also transferred all MX, TXT-like records. It went smoothly for a while, but then we got an MX error. Although we reconfigured it again. It does not validate
Email storage usage - how is it calculated
Hello, I have gotten a notification that one of my users is approaching the max 5GB for her email account. Looking at the usage, the mail storage report shows her using 4.25GB. The folder view also shows a total usage of 4.25GB. However, looking at individual
Free Webinar Alert! Focal Point: Building a Financial Ecosystem with Zoho Workplace
Hello, community! The financial year-end is here, and it’s time to take control of your finances like never before! We’re thrilled to host a webinar titled Focal Point: Building a Financial Ecosystem with Zoho Workplace to help you set up a seamless and
Remove completed ToDo from Calendar?
I use Zoho Mail with calendar, and use the Tasks/ ToDo through that (not Projects, CRM etc) . I schedule tasks so they are in my calendar or at least show up at the top of the day. I want completed tasks to NOT show in the calendar, it is very untidy
Can't create anymore inboxes
I'm on the free plan (did the 15 day trial but it's expired) so I should be able to set up five inboxes for free but it doesn't let me and only lets me have two. I also got an automatic email yesterday saying I can't have two and that they'll be deleted.
admin
how do I add and delete users?
Urgent Help Need - Your Incoming has been blocked and the emails will not be fetched in your Zoho account
I have a problem. My incoming mails are getting blocked today Below is the error: "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts" Blocks list Mail Incoming block: Mailbox size exceeds limit Mail
Need Support - Email Incoming Blocked
We received below message today and since then have not received any email. Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts. Click here to get unblocked. Mail Incoming block: Mailbox size exceeds
Cant add celphone to my account
Hello, I tried to add my cellphone to my account but the app doenst let me. I tried putting my wife number and It didnt work. It said to contact support. I want to add a domian email to Zoho. thank you
Motivo:553 Relaying disallowed. Invalid Domain
Hello to everyone! Hope you are doing well. When trying to send email i get the message "Motivo:553 Relaying disallowed. Invalid Domain" Any help on how to solve this? Thanks in advance! Marcos
How to see attachment on answered email?
Hi all, I would like to ask if it's possible to modify the behaviour of answered email with attachment, particularly I need to know if it's possible to see the original attachment on the answered email originally sended from me. In outlook client this
Streams Updates
Hi! As a Zoho Mail Only user, let me say the Streams feature for Team collaboration is very effective except when a group member needs to manage the email rules to archive, delete, or scrub emails. The current UI requires that a member from the team first
Zoho Mail for ARM64 Windows
Hi, I am a fairly new client of Zoho and first of all I would like to share my appreciation as services, apps and pricing are fantastic! I would like to ask if there is maybe a plan to release Windows ARM64 client? Although Zoho Mail works fine on Windows
Print changes to "preview" screen/won't print
Starting today, after hitting "print" for an email, the print preview screen looks different and it won't print, whether I hit the "print" button, or ctrl+p. Was there a change made today? Any suggestions? I can still print just pointing to the email display on the screen and ctrl+p, but does not have a readable layout that way. Thanks.
Allow Filters with Only Special Characters in Zoho Mail
Hi Zoho Mail Team, I hope you're doing well. We have noticed that currently, Zoho Mail does not allow creating filter criteria using only special characters, such as = or #. However, there are scenarios where such a filter is necessary. For example: Filtering
Unusual activity detected from this ip. Try it again later.
I tried creating new users because I gave the old ones wrong names and addresses. But now I can't create new ones.
MX Configuration
I have added the MX records to my domain provider DNS Settings two days ago and I am still unable to send or receive emails I'm still getting the notification; "Your domain emails are not delivered to Zoho Mail. The MX records of your domain 'moveitireland.com'
Complain about support person
Why no-one has replied to my support tickets? Why Krishni B marked them as Invalid without letting me know? very Disappointed
Zoho Mail (Canada) is down? URGENT.
Hi, Zoho Mail is down for me and my clients clients in the Canadian datacenter. Is there anything being done about it? It's quite urgent.
Email Not Showing From Website Contact Form Submission
When a prospective client emails me from my contact form on my website, the email that arrives in my inbox doesn't show that person's email address despite it being a required field on my contact forms. It's a wordpress site and is working at that end, I've tested with a different email address and despite entering it, it doesn't show in the email I received in Zoho. Is this a Zoho problem or a problem with Contact forms on wordpress?
Mail Policy Problem
Hello, I have setup a new Mail Policy for outgoing and incoming attachments. For testing purposes I have currently setup for outgoing attachment policy, allowed *.txt files. However in this instance, when I try to send an email with a .txt attachment I get the following error. "Unable to send message;Reason:554 5.7.7 Mail Policy violation : Check attachments and try again" Also sending mails without an attachment also results in same error message. Can you help please.
How to change control panner login details in zoho mail & also sugeest what to do if the old control pannel login id is blocked?
please suggest what to do if my control pannel login id is blocked & how I can change the old login id ?
Add Zoho One Groups/Departments to Shared Mailbox Access
Hi, I hope you're doing well. Currently, in Zoho Mail, I can manually add specific users or the entire organization to a shared mailbox. However, there is no option to add Zoho One groups or departments. Feature Request: We would like the ability to assign
Blocking an email address
Hi How do I block an email address in my Zoho mail? Thanks Brian
Request for a Product Demo – Zoho Solutions
Dear Zoho Support Team, I hope this email finds you well. I am interested in exploring Zoho’s suite of products and would like to request a demo to better understand their features and functionalities. Could you please provide details on how I can schedule
Have do I have multiple email accounts under one zoho account?
I want to use zohomail as mu email server. I have three domains... email@domain1.com is already setup as a maillist subscription and working perfectly. It is setup so that anything sent to domain.com goes into that mailbox as a catchall I have two more
لا تظهر لوحة التحكم في حساب البريد الخاص بي وعند الدخول عبر لينك يظهر خطا ليس لدي صلاحية الدخول
لا تظهر لوحة التحكم في حساب البريد الخاص بي وعندلا تظهر لوحة التحكم في حساب البريد الخاص بي وعند الدخول عبر لينك يظهر خطا ليس لدي صلاحية الدخول الاشتراك السنوي الخاص بي ينتهي ولا يمكنني التجديد الان The control panel does not appear in my mail account,
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I get the above error when trying to create a new distribution list in the web app. I have seen may similar issues in the community, and it appears that something needs to be updated in the back end. Can you have a look at my account and ensure that it
worrying announce
Hi when I open the e-mail box, I can read an "error announce". ("ops ! si è verificato un errore riprova") If I do not mind and click on any of the boxes it correctly works. Can you avoid this " error announce" to appear ? Thank YOU
Error 553
Hello how are you? I'm having trouble sending email. This message appears whenever I try to send an email. I'm receiving emails normally, but I just can't send them
Email from Protonmail not received in Zoho mail account.
I just wonder, why my Zoho account did not receive an email from the Protonmail account? But, their Protonmail account can receive my email from Zoho. I already tried searching on Google but did not get the answer. Is this the problem on Protonmail or
Zoho Calendar and Microsoft Teams Invite is not syncing
I have a client who always send me invite through Microsoft teams, however whenever I try to accept the invite and add it in my zoho calendar I get a error stating : Internal Error
Zoho emails not being delivered to Hotmail accounts!!
Hi, I have this problem I already posted yesterday. My emails are not being delivered to hotmail accounts. They do not even appear in the Spam folder. I already enabled the Domain Keys for my domain and setup the SPF record in my domain manager v=spf1
link mail.zoho.com/UnblockMe to unblock
Could you please unblock my account heloisa.bomfim@expansaodenegocios.com
Admin console Access denied
What should I do? I am the administratore.
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