cant activate my thing
Never got my activation email, cant figure out how to set up the TXT thing to get email working. Some assistance here would be great.
All my MX is verify
I can still receive email. Seeing this error on sender "" Message not delivered Your message couldn't be delivered to cordon.jesse@ubsinternationalbank.com because the remote server is misconfigured. See technical details below for more information. The
Multi-Select E-mail Messages with Shift and/or Ctrl
It would be nice if Zoho Mail's web interface supported multi-select using shift and/or ctrl. Ex: Selecting a message and then holding Shift while clicking would select a range. Clicking a message and then holding Ctrl while clicking other messages would
Problems with sending to certain servers
Hello. In the last few weeks, when sending emails, I have increasingly received the automatic response “Mail Delivery Status Notification (Delay)” with the notes “The following addresses had fatal errors” and “Message will be retried for 4 more day(s)”.
Can not upload or download attachments
There is an error everytime I try to upload or download. Works fine on mobile.
Error code :550 - 5.7.1
Hi! We got an error message while sending e-mails today. Tried to google it but couldn't find how to resolve the issue. ERROR CODE :550 - 5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our
ZOHOMAIL
I NEED HELP WITH MY ZOHO MAIL
Apple Mail stopped downloading Zoho emails
I have used Apple Mail for years with my Zoho account successfully. I have not changed any settings or my password. Apple Mail has stopped downloading emails from my Zoho account last week. I am still able to send an email successfully with it. I have
How to migrate cpanel mail to new zoho mail?
Hi, I have a client whose email (for his website domain) is currently on "cpanel mail". Now client wants to move to Zoho Mail. I checked migration docs and its mentioned that I can migrate using IMAP or POP but I am not getting exactly what steps should I follow in order to achieve this. As soon I will add clients domain and setup MX Records and SPF for that, I will lose access to currently setup email (cpanel mail) and without adding domain in zoho mail, I can't setup email for that. Sorry if I
Error Message: Problem in sending email while doing IO operation
I noticed that I am not the only one with this issue, yet there doesn't seem to be a published fix for this issue. Can anybody help me?
Zoho CRM Contacts in Zoho Mail Address book
I would like to be able to access my Zoho CRM contacts in my Zoho Mail address book. We are using the Zoho Mail Addon for CRM. The reason is, I would like to be able to initiate an email to a CRM contact without having to go to their record in CRM and
Delay with 'Sent' emails
Hello When trying to send emails, there appears to be a delay of approx 20 minutes between when selecting 'Send' and the email being sent with a 'Sending' message stuck on screen. Can you advise how to rectify this please? I have urgent emails to go to
Unable to Login to Account due to OTP Issue
Hi! The title probably sums it up but I'm unable to login to my account after a while of not using it (when I did login, I kept it saved in my tabs so I didn't have to login every time I have to use it). When I tried today, it required an OTP which is
unable to send email
Hi, I recently renewed my expired domain and now am unable to send email. Error message: "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain - sophiesmithbrody.com" Please advise. Thanks !!
Linked domain, records appear ok, but not receiving mail and don't know how to send it
Hi, records appear ok, everything looks ok, zoho appears to have linked domain but am not receiving the test emails I sent. Also I cannot figure out how to compose and send an email from my zoho mail using sender's address with the connected and established
My Z Mail keeps loosing the TXT verification on my domain
I have configured this a few times now on my web site and they keep being disconnected. I've had similar problems with Z Campaigns as well. setting up the SPF and DKIM and all verified only to be told that it needs verification. Is there something I'm
IMAP stopped working after installing a VPN
I recently installed a VPN on both my computer and mobile, I had a few notifications from Zoho mail about unrecognised IP's logging into my mail account and then the after a couple of days IMAP stopped working on my account completely. I can still access
EMBEDDED CALENDAR NOT WORKING
I am using the embedded calendar on my website and it is working fine. However, on my mobile site I am using template #7 embedded in an iframe. Both have been working flawlessly, until today. I noticed that the one on my mobile site, using Template #7, is only showing events now for two of the six calendars I display. In addition, Template #7 is not showing the current day's events. The latter was an issue a number of months ago and you were able to fix it, but it is happening once again. For what
Having problem with MX records and SPF
Hi there, I have been facing a problem that my zoho mail doesn't receive mail. See Error in below The MX Records of your domain(s) mydomain.com are not pointed to Zoho and you may not receive emails in Zoho SPF entries in your domains DNS are not configured
Unable to delete emails from client
Since yesterday, I am unable to delete emails using three different clients. From the web portal all seems to be working fine but not from my mobile phone, or two different laptops. I have been using the current setup and clients for many years and I
Sending Email with Zoho, Nodejs and Nodemailer
I am using Zoho email credentials to shoot an email. Below is my code to create a transport instance const transporter = nodemailer.createTransport({ host: "smtp.zoho.com", auth: { user: process.env.APP_EMAIL, pass: process.env.APP_PASSWORD, }, port:
Preview attachments issue
Hello, Some of my colleagues are experiencing an issue when previewing attachments in Zoho Mail from web and from the app, particularly with PDF files. However, when they download the attachment, it appears normal, and when they send it to me, I'm able
Does Zoho Mail support MTA-STS for sending?
Hello, I know that I can enforce TLS encryption when receiving mail from MTA-STS-enabled servers by setting up an MTA-STS policy on my own web server and properly configuring DNS records. However, I have not been able to find out from official guides
Too many failures for the recipient
Hello! I've been testing to send signed mails from my account to my Gmail address. I got two errors that said too ERROR CODE :550, There are multiple Subject 5.7.1 headers. - My first question is if this is a correct error message for my mails? I then
Cannot receive mail
Hello, I've been having some issues the last hours with my mail. As it seems i can send but cannot receive mails in my mailbox info@traditionalyacht.com This is the error when somebody tries to send me an email : The response from the remote server was:
Not receiving emails from automated systems app
We have some app attendance in office and we cant receive email from automated system the app name is telenta.co / mekari.com automated mail no-reply@tal***.co and noreply@me***.com. i add in allowed list (mail address, domain and ip address) but still
Email storage quota notifications
Hi! Is it possible to receive multiple notifications when used storage of the email is reaching to max quota. It would be usefull to receive warning notifications when reaching 70%, 80% or 90%. Thanks!
MX Record not found
Hi, I am currently unable to receive mail to my inbox but can send messages from my account ok. I have tried emailing my zoho account from another mailbox and get the follwing error response. No mx record found for domain=highfield-welling.com Is there
Securepass email stuck in queue for two days
Hi, I’ve been trying out the securepass function today, but the three securepass emails I sent to my personal email have been in the queue all day and not gone out Please help - thank you! Peter
Group Email Folder
Hi, I am accessing group email options, if I use the shared folder emai, 1 - If an email in the folder is read / flagged, is this status seen by all who can see this group? (EG to avoid repeat people replying) 2 - how is the storage of the group folders
Meeting invites not showing meeting info
Since yesterday, meeting invites show up with the calendar icon, yet the meeting card (where you normally see the option to accept, the meeting date/time, etc.) is not showing. I've tried different browsers, and the desktop (lite) app. All present the
Zoho task status with custom filter
Hi, I have a problem with Zoho tasks, when I filter by some custom filter such as the lines of business of my company, the status of all tasks comes out as open (image 1). However, when I enter the task I get the correct status (image 2). On the other
Add user in different Plan
Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?
Issue with calendar add and update event
In Zoho calendar add and update event you mentioned that to send the data in the body if i am trying that one but i am getting the error like "event data missing". In try it example which you have mentioned bottom of the documentation you are sending the data in query string I tried in that format also but i am getting the error like "bad request" ,Please could me help me out with how should i send the data to get the actual response.I have attached the screenshots i have tried please help me out
(mx3.zoho.com) Reverse DNS Resolution - No PTR Record found
mxtoolbox.com report this problem with your mail servers mx3.zoho.com ( 204.141.42.52) Please fix it.
Unable to add zohomail account to eM client (desktop version)
Hi, I am unable to add zohomail account on my eM Client - desktop version. I have not enabled 2FA. I also tried to login with app specific password but no luck. When I go to Add account --> automatic setup --> it is throwing error
Cancellation and refund
I followed the refund policy at https://help.zoho.com/portal/en/kb/common-faqs/articles/what-is-your-refund-policy#Zohos_Customer_Satisfaction_Policy and I have NOT heard back from anyone. I do not want to keep this service. I had it less than 30 days.
ERROR CODE :550 - "JunkMail rejected
Hi, I have 2 days with this error This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. adoax@mushteri.com.mx, ERROR CODE :550 - "JunkMail
Email from Zoho are identified as spam by Gmail
Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?
Need fix for common issue: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed.
I see many threads on this topic but no satisfactory solutions. I have my email setup as IMAP in Outlook and when on the road I access via my Android phone. I rarely have both going. My phone doesn't automatically check, only when I ask it. I've seen
Next Page