Unable to delete emails from client
Since yesterday, I am unable to delete emails using three different clients. From the web portal all seems to be working fine but not from my mobile phone, or two different laptops. I have been using the current setup and clients for many years and I
Sending Email with Zoho, Nodejs and Nodemailer
I am using Zoho email credentials to shoot an email. Below is my code to create a transport instance const transporter = nodemailer.createTransport({ host: "smtp.zoho.com", auth: { user: process.env.APP_EMAIL, pass: process.env.APP_PASSWORD, }, port:
Preview attachments issue
Hello, Some of my colleagues are experiencing an issue when previewing attachments in Zoho Mail from web and from the app, particularly with PDF files. However, when they download the attachment, it appears normal, and when they send it to me, I'm able
Does Zoho Mail support MTA-STS for sending?
Hello, I know that I can enforce TLS encryption when receiving mail from MTA-STS-enabled servers by setting up an MTA-STS policy on my own web server and properly configuring DNS records. However, I have not been able to find out from official guides
Too many failures for the recipient
Hello! I've been testing to send signed mails from my account to my Gmail address. I got two errors that said too ERROR CODE :550, There are multiple Subject 5.7.1 headers. - My first question is if this is a correct error message for my mails? I then
Cannot receive mail
Hello, I've been having some issues the last hours with my mail. As it seems i can send but cannot receive mails in my mailbox info@traditionalyacht.com This is the error when somebody tries to send me an email : The response from the remote server was:
Not receiving emails from automated systems app
We have some app attendance in office and we cant receive email from automated system the app name is telenta.co / mekari.com automated mail no-reply@tal***.co and noreply@me***.com. i add in allowed list (mail address, domain and ip address) but still
Email storage quota notifications
Hi! Is it possible to receive multiple notifications when used storage of the email is reaching to max quota. It would be usefull to receive warning notifications when reaching 70%, 80% or 90%. Thanks!
MX Record not found
Hi, I am currently unable to receive mail to my inbox but can send messages from my account ok. I have tried emailing my zoho account from another mailbox and get the follwing error response. No mx record found for domain=highfield-welling.com Is there
Securepass email stuck in queue for two days
Hi, I’ve been trying out the securepass function today, but the three securepass emails I sent to my personal email have been in the queue all day and not gone out Please help - thank you! Peter
Group Email Folder
Hi, I am accessing group email options, if I use the shared folder emai, 1 - If an email in the folder is read / flagged, is this status seen by all who can see this group? (EG to avoid repeat people replying) 2 - how is the storage of the group folders
Zoho task status with custom filter
Hi, I have a problem with Zoho tasks, when I filter by some custom filter such as the lines of business of my company, the status of all tasks comes out as open (image 1). However, when I enter the task I get the correct status (image 2). On the other
Add user in different Plan
Hi, Now I have 3 users with standar licence, and I want to add one more user but not in the same plan, I just need mail lite, how I can convine different ones?
Issue with calendar add and update event
In Zoho calendar add and update event you mentioned that to send the data in the body if i am trying that one but i am getting the error like "event data missing". In try it example which you have mentioned bottom of the documentation you are sending the data in query string I tried in that format also but i am getting the error like "bad request" ,Please could me help me out with how should i send the data to get the actual response.I have attached the screenshots i have tried please help me out
(mx3.zoho.com) Reverse DNS Resolution - No PTR Record found
mxtoolbox.com report this problem with your mail servers mx3.zoho.com ( 204.141.42.52) Please fix it.
Unable to add zohomail account to eM client (desktop version)
Hi, I am unable to add zohomail account on my eM Client - desktop version. I have not enabled 2FA. I also tried to login with app specific password but no luck. When I go to Add account --> automatic setup --> it is throwing error
Cancellation and refund
I followed the refund policy at https://help.zoho.com/portal/en/kb/common-faqs/articles/what-is-your-refund-policy#Zohos_Customer_Satisfaction_Policy and I have NOT heard back from anyone. I do not want to keep this service. I had it less than 30 days.
ERROR CODE :550 - "JunkMail rejected
Hi, I have 2 days with this error This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. adoax@mushteri.com.mx, ERROR CODE :550 - "JunkMail
Email from Zoho are identified as spam by Gmail
Hi I have everything with green check marks in your system But still all of the emails are getting to Spam Can you help?
Need fix for common issue: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed.
I see many threads on this topic but no satisfactory solutions. I have my email setup as IMAP in Outlook and when on the road I access via my Android phone. I rarely have both going. My phone doesn't automatically check, only when I ask it. I've seen
How to downgrade to free account in zoho mail
Hi, I have a paid account with zoho mail with 2 users. I'd like to downgrade to a free account, but in the subscription menu it won't allow it. So How can I go back to a free account?
Junk Mail Rejected
Hi, My emails are being blocked saying "ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17697 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.16" Please
Spamhaus Block
Hi guys, can someone please look into this as a matter of urgency: ERROR CODE :550 - 5.7.1 Service unavailable, Client host [136.143.188.50] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/136.143.188.50
Operation not permitted
Hi! Domain already verified but still can`t add users - Operation not permitted.
Zoho Mail - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data
I am receiving this message via Zoho Mail. We are able to receive emails but when we send emails this error appears in RED - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data I feel SMTP server is incorrect and not able to send our emails. Can we get some help with this issue. Regards Jacob
Valid email address getting the "invalid" error
Hello -- This is going to sound far more complex than it is, so bear with me... :) In order to protect my real email address, I use SpamGourmet's service to get & reply to messages. The problem is that in order to reply, I have to use a # in the "to" field, which causes Zoho Mail to claim wrongly that it's invalid. Their site explains it this way: "Use this address to send a message to example@domain.com label.myusername.code.example#domain.com@ob.0sg.net that will be from your disposable address
Zoho stopped receiving emails from Wordpress/Contact Form 7
Recently (we think about 2 weeks ago), messages sent from our Wordpress website www.h2gold.com.au, using Contact Form 7 and Google recaptcha, stopped being received in our Zoho mail. The website is about 4 years old, and was configured with Zoho's MX records from the start. And worked fine most of the time. I have since updated Wordpress 5.3 and CF7 5.1.5 and also upgraded Captcha to V3 with new keys. All indications from the website indicate everything should be fine. Green box message "Thankyou
HELP: My Zoho Account Doesn't Receive Any Emails
Can someone please offer some help. My Zoho account has not been receiving any emails for over a day now. I can send emails but I've tested the account and no emails are being received. Also, can all the emails that have not been received be recoverable? I have lots of business emails that I need to review. Thanks, Steven
Domain already exists
Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.
Mail delivery failed: returning message to sender
Hello, can you please check why your email server reject our email to our clients ? here is example 541 5.7.1 Mail rejected due to antispam policy our servers Received: from qis.host ([2001:49f0:d014:5::3]) Received: from [103.119.112.200] (helo=qis.host)
NO PUEDO CONECTAR SPF A WIX
Tengo dominio y hosting en wix, ya conecte todo, solo el spf no se conecta ya lo intente con distintos spf y con el que viene en la pagina y no se activa, cual es la solución para poder activar el spf en wix?
Import validation masks so restrictive and patronizing - makes contacts import unusable.
I tried to import a large contact list into Zoho mail contacts. The CSV import filter imposed - which is not under my control and I cannot change it - balked at every single record. I think it should be within margins if I want to import a phone number
Enable Email-Forwarding for outgoing emails
I have recently started using Zoho Mail for my organisation. From the admin control-panel I have created some users for my organisation Since all outgoing & incoming emails on company's email id is company's property, I want to forward both these emails
I am not receiving emails from one certain domains
Hi, I am not receiving emails from one certain domains, but I can send to them and they are receiving it. I added the domain to the allowed and trusted list and I set all the verification to move to quarantine instead of permanent reject. The domain is
This domain is not allowed to add in Zoho
hi I have this problem. I can receive incoming messages but I cannot send them Since I have a shop in a salla
Unable to verify email forwarding address
I am trying to setup email forwarding for my Zoho email. I am currently on the free trial. I have tried: - Adding the email forwarding address under Mail Accounts here: https://mail.zohocloud.ca/zm/#settings/mailaccounts - Adding the email forwarding
Blocked Account, Please assist.
Good Morning / Dear Sir/Ma’am May this email find you most well today. I was checking how to unblock my email account online, that is, karishma.maniram@nicheintegrated.com and came across a related article that advised Me to send an email to this address
SMTP Authentication Failed
Hi there, I have registered a free account today and I got the SMTP working under the free plan. Then I tried to upgrade my plan. At the first time, I cancelled the transaction due to the insufficient balance in my PayPal. And then I found the SMTP stopped
Is there any grace period for zoho mail subscription renewal without losing mail and it's full operations ?
currently our business is using zoho mail lite 10gb plan and I changed the plan to zoho workplace standard, but my renewal is tomorrow. If i didn't renewal subscription before the renewal date will i get grace period? without effecting our mails operations
Setting up Zoho with phpBB
Hello! I'm trying to setup phpbb to use the built-in smtp. Unfortunately, I keep receiving this error message when sending a test email: Email error » EMAIL/SMTP /adm/index.php?i=acp_board&sid=71c0ca8a2675f28cec74cb67c08c26fa&mode=email Ran into problems
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