Not able to receive any mails.
Hi There seems to be problem with my mail account. Not able to receive any mails to the account linked with ID Ashish.shah@handimeds.com, however I can send mails using the same ID. Reading numerous posts relating to the same issue isn't being much of any help. Would really appreciate if the issue could be solved at earliest. Thanks Ashish
Can send email, but can't receive any
HI, i am not able to receive email from any email address. i have created this email in zoho sales@walkintrip.com. please check it. Regards Saurabh
zb code
Hello, I have moved from hosting and now I need to retrieve my zb code and can't find it. My domain name is coronitasymas.com Where can I find my zb code (domain name already verified)? Is there a way?
zb code
Hello, I moved from hosting and need the zb code again. My domain name is: coronitasymas.com You can send the email to herwincamargo at gmail dot com Thanks.
No emails received from twitter or yahoo
Hi. I have completed all necessary steps but still i can't receive emails from yahoo or twitter. What could be the problem ?
Unable to Verify Account (urgent)
I am trying to verify a domain that I registered but I am unable to verify. I tried starting again and I now get an error stating that the domain cannot be used or is already registered with Zoho. I also tried using the phone number as the username and the password I set and I get "Invalid username or password". Can I please have the registrations for gdaccountants.ph nullified so that I may start again? thanks and regards
Unable to Verify Account (urgent)
I've received the verification code but I didn't fill it on time in the site, and now I can't log in or sign up for a new one. i already tried logging in using the phone number that i registered but still failed to log in. it says that "there is no such account" Can you release my domain please so i can just start over? www.gdaccountants.ph Thank you!
unable to create users
i am unable to create user for my domain siipl.net the admin account details are login siipladmin@zoho.com
Not receiving all emails
Hi, I have newly setup my account and found not all mails have been received and I'm being notified. Even from the same sender, I would receive some and not receive some. Also, I have setup both zoho email accounts in my Iphone mail, but I found all of the mails being received in my zoho accounts have been linked to one of the email I received in one of my gmail account. This is so weird that I have never experienced before. Can anyone help? Thanks.
Please active my primary email, it is effect my business a lot
Hello Zoho Team, Would you please help to active my primary email account tan.nguyen@bsp.vn , I am director and you inactive my email, many customers could not contact me, it effect my business a lot, please answer me, from yesterday I have email to your side many email, but have no answer to me. Best Regards, Tan
Can I verify using MX records?
I can't verify my domain using TXT or CName records because the web designer won't give me the Wix login details. I do have domain registrar details but when I edit the TXT or CName records they won't verify because of the NS pointing to Wix. I can edit the MX records, can I verify Zoho mail with the MX records?
how to close authentication
How can I close the two-factor authentication when login the mailbox at the first time? I do not want the two-factor authentication appearing when I access to the new mailbox. I already closed that on the contral panel, but when we access to the all new maiboxs, they still need the verify via phone or google.
CNAME Validation Failed
My website is www.ascimag.com, domain from Bigrock.in Unable to verify domain. Why? Please help
problem with my e mail id
By mistake i inserted the proposed e mail id,when i registered my zoho e mail account. Thus i the system could not verify my e mail id My mobile number has been authenticated by the zoho system. How can i modify my e mail id? Please help
ZOHO IMAP folders sync slow in Outlook
Hi Everyone, I would like to use ZOHO Mail for my business and I'm testing it via Outlook but it sometimes failed to sync IMAP folders and sometimes even failed to send email. Any idea or solution to fix it in Outlook or any suggestion to another e-mail client for windows what is best for using ZOHO Mail?
Recieving Email from Multiple Domains
Newbie question... I have just set up a second email address from a second domain. Everything seems to be configured properly. I have sent a test email to the new, second address from a gmail account and it did not bounce back. How do I configure the Zoho email inbox to receive from the new address as well as continuing to receive from the existing address?
Mailbox full but all emails are gone by self
I was warned in tiago@mslaw.com.br box that my box was full. But when I opened the webmail all incoming emails were gone. Alone!! and I still have the box full. Could I get my emails back so I can delete those with large attachments?
SMTP Authentication Time out issue
Hi, I am having issue in configuring SMTP to send mails from contact us page from my website.My domain hosted on 1and1. I followed every steps provided while mail setup and all seems good. While doing SMTP settings in my website i found its TIME OUT Issue and mail never shoots from contact us page. I search and did this change as suggested in one of the discussion in zoho forum. https://support.plesk.com/hc/en-us/articles/213916185-How-to-configure-external-mail-server-in-Plesk- To support i sent
Error : Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is administracion@red-solutions.com Also when somebody send a email then appear the next error Error remote response 552 5.1.1 Mailbox delivery failure policy error Thanks!
Thunderbird on MAC not downloading "sent" folder
From a few days back, Thunderbird on both of my MACs stopped synchronizing "sent" folder of my account. Emails went through, you can see them in "sent" folder logging into zoho webpage but not in Thunderbird. I did a bit test and found that gmail sent folder works fine on Thunderbird, sent folder works all good on a few other clients (spark etc) just not Thunderbird. Please shed some light on this. Thanks.
Problem In Sending Emails While Doing IO Operation
Hi Team, We are not able to send emails and are receiving this message for each email sent. Please help!
Mail not being delivered
When i send mail to any email id of domain gmmdl.com, the mails are not being sent it shows error of "Read timed out". The same error occurs on couple of other domains also.
Problem in sending email while doing IO operation
Getting this message while trying to send an email with an attachment.
Problem in sending email while doing IO operation
Hi, I am having this problem since this morning in every e-mail I want to sent Problem in sending email while doing IO operation Help! Alex Ebner Paraguay
Problem in sending email while doing IO operation
Cannot send email from any device or any browser. "Problem in sending email while doing IO operation" Screenshot attached.
Not able to create an email id - Email already exist.
Hi Team I have activated a free version of zoho mail and iam trying to create an email id " dgm@mindmentoracademy.com " where it shows an error that its already created but, iam not able to see the same in our email user list. There is no any email alias for with this name. Can you please guide us on how to fix this issue. Thanks Balaji.S
Zoho Mail not Receive emails
Good day, Suddenly i could not receive email inside my inbox. I just can send emails, i checked everything working right in my settings. Please let me know if there is general issues or just in my account. Best
I cant login using my mobile phone
Hello I can not able to logged n to active my account When i try to login using my mobile phone :+201010103880 Domain that I registered with :wtradeeg.com Administrator Account : admin@wtradeeg.com it says " please enter valid email / mobile " Can you help me to access my account and activate it Regards
Operation denied for this user, as it exceeds allowed number of times per day.
I have tried to UNBLOCK mya ccount but it is telling me me to contact support.. Operation denied for this user, as it exceeds allowed number of times per day. Please contact support@zohomail.com Please help. Ive deleted almost all emails.
No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked
Please have a problem with sending mail is blocked but I need your prompt cooperation
Pl. check this problem "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more."
I am unable to send or receive mails from my Zoho mail tina@paradisejewels.in on sending a mail error is Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. the person who is sending gets any error 552 5.1 .1tina@paradisejewels.in mai box delivery failure responsefrom the remote server pl. activate my mail account ASAP tina@paradisejewels.in
Contacting Support
If anyone in support is actually reading this, can you post up a contact number so users can get telephone support. The number on your site just rings out with no one answering. I have had support tickets expire because there is no one there supporting this product and it is a shame because it could be good. reply from support after a week of waiting: Hello Graham, Sorry for delay in response. Looks like the Zmail ticket has expired for your account. Don't delete this Zoho. Give the people who
MX Records and SPF
MX Records and SPF are set, but still, I don't receive any emails.
Cuenta bloqueada SMTP
Hola equipo Zoho no puedo enviar ni recibir correo a mi cuenta ventas@suplimas.com y me urge porque de ahi dependo de mis ventas pedidos porfavor necesito que me ayuden con esto. Este es el error que me indica ("No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked")
Domain is already associated with some other account phone number
I would like to reset my domain and phone number association during sign up. I believe I have keyed in the wrong phone number and am unable to receive authentication. the domain in concerned is superstrap.asia
Please Unblock
Hi Good day Team, may I request to please unblock the account purchasingengg@ngcb.ph Thank you. I will appreciate your assistance with this concern.
MS records don't work
Hello, My domain is twiggsshockeyco and MS records don't work. I did as recommended still not working. What should I do? Could you please help me? Thank you, Arina
How to fix DMARC DKIM Failed from Google DMARC Support?
Hello, Google DMAC support has been sending me dkim report in zip file containing the mail authentication status. I notice that DKIM result is always fail despite following the steps in Zoho documentation: <?xml version="1.0" encoding="UTF-8" ?> <feedback> <report_metadata> <org_name>google.com</org_name> <email>noreply-dmarc-support@google.com</email> <extra_contact_info>https://support.google.com/a/answer/2466580</extra_contact_info> <report_id>3284131237450447776</report_id>
DKIM Keep Failing
Hi ZOHO Team, I'm getting the DKIM failure again from Google evaluation. Both SPF and DKIM is verified working. What can I do? Regards, Kean Ho Through knowledge, we serve.
No access to IMAP or POP accounts (Comcast again?)
This seems to be a return of the problem that emerged late last week with Comcast connections. No IMAP or POP account access as of ~10:00 AM EST today. Same error message: Connections to the server “imap.zoho.com” on the default ports timed out. Internet service is Xfininty/Comcast, in Western Massachusettes. Internet service seems fine, and I can access web mail, but Mac Mail utility is once again unable to access or deliver messages. Please help!
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