daily mail limit and quota size
sir can you please increase the daily no of mails limit from 250 to some bigger value and also increase the limit of mb per day. i am using smtp zoho via a client. regards admin@frontline.in
Is there a way to prevent an email from sending without an attachment if you used the word "attachment" in the email?
Hello all, I just started at a company that uses Zoho Mail. I'm wondering if there is a way to prevent an email from sending without an attachment if you used the word "attachment" in the email? Cheers Sean S
Problem registering domain for email
I am trying to register the domain wrinkleville.com for email access and I get the error: This domain is already associated with this account r*****e@g*****. How do I get it cleared?
Cannon Add a Mailbox Alias
In the past I've had no issues adding a new alias email, but with a new domain I just added I am having an issue. Everytime I try to add a new alias, I get an error message saying "Unable to Add Alias Address." Any assistance you could provide would be very helpful. Thank you very much!
554 5.1.8 Endereço do remetente bloqueado
Prezados, boa tarde. Meu email esta bloqueado com a seguinte mensagem: 554 5.1.8 Endereço do remetente bloqueado. Gostaria de solicitar mais informações, e se possível o desbloqueio obrigado
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Administrative prohibition
I´m getting this error message when replying to an email: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. david@shemai.es INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Administrative prohibition Received:from mail-io0-f172.google.com (mail-io0-f172.google.com [209.85.223.172]) by mx.zohomail.com with SMTPS id 1493136817830624.0207063112042; Tue, 25 Apr 2017 09:13:37
Outgoing email issue - certificate problem
I've got a problem with my email from my phone. It's a Nokia Lumia 635 running Win 8.1 (9.1.14219.341 to be precise). I now get a message saying I've got a problem with my certificate smpt.zoho.com:465 and the error code is 80072F89. I 've searched the forums and this question is either not answered or it says to reset the phone - it's a work phone and that isn't really an option. I've also got a load of mails that are in the outbox that I've thought I'd sent over the past few weeks. So i'd like
Unable to send message;Reason:554 5.1.8 null
Hello, I am unable to send message please unblock my email id so that i can use it. Regards Amit Sharma
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please help to unblock my account.
Please unblock my account. Urgent
Please Help
Is it correct that I can't forward to a plus address?
We have our domain, say "example.com", on Zoho. We have created a group on zoho control panel, "info", whose email address is "info@example.com". We'd like emails sent to "info@example.com" to be delivered to some of our internal users (users with an email addr of "{something}@example.com") AND, to a Gmail account, "someone@gmail.com" but specified with the "plus" address "someone+infoexamplecom@gmail.com". BUT Zoho doesn't let me enter a "plus" address in the "Add members" section. Is this a glitch
Account not active
Hi, encountered error when accessing Zoho mail. Dashboard and other services seems to be working fine. Please help to resolve the issue. Thanks.
Mail Forward issue
Continuous same below email getting me on my email address As gmail is full , i have changed forward email id still getting same mail Please give me suggestion The following message could not be forwarded to acc****@gmail.com for accounts@sri*******rch.com Technical details of the failure: 4.2.2 The email account that you tried to reach is over quota. Please direct 4.2.2 the recipient to 4.2.2 https://support.google.com/mail/?p=OverQuotaTemp 201si9043703oii.21 - gsmtp
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please unblock my account. Thanks.
ERROR CODE 554 5.7.1 The message matches a profile the Internet community may consider spam
I am unable to deliver mail to my client through POP. Each attempt to reply to their message results in a mailer-daemon@mail.zoho.com error stating that my message was flagged as spam. I've tried editing the message, removing any images and links, removing "SEO" from the content (which happens to be my business, SEO Agency) and still no luck. I CAN deliver the message across my Zoho Mail app on my phone, but that isn't really a solution. Is there any way to remedy this issue? My IP and my domain
Sending from Gmail Account Causes Duplicate
Hello, I have my Zoho mail account setup as an account that I can send from in my Gmail interface. When doing this, I use the Zoho SMTP server. When I compose a message in Gmail with a Bcc recipient, a duplicate email is created in the Zoho sent "folder". One email will have both recipients, and the other email will only have the main recipient (without the Bcc recipient). Otherwise, they are identical. I have found many forum questions addressing how to configure a mail client to avoid sent duplicates,
Email migration issue from gmail to zoho
Hi Support team, I am getting below error message when I try to migrate emails from gmail to zoho mail services for one of our email account (reception@dalogix.com). I was able to migration successfully for the user ps.chalapathi@dalogix.com from gmail to zoho on yesterday night but I am getting below error message when I try for all other users with correct credentials. IMAP/POP has been enabled in gmail for all the accounts which needs to be migrate from gmail. Unable to connect to your account.
How to Add 2nd Domain Using STANDARD Email Hosting?
My client wants to set up 2 domains for email hosting. He purchased STANDARD Email Hosting--which allows you to have multiple domains. My client already owns both domain names--through register.com. I've setup 1 domain name for my client: lizbockelman.com However, every time I try to set up a 2nd domain name, graphocity.com, I get the message that "domain already exists". RIGHT, my client already owns that domain name. QUESTION: How do I add a 2nd domain name where we already own that domain name?
Unable to set up account on my mobile
Pls my email set up is failing on my mobile phone. Can someone help me out
Unable to set up account on my mobile
I was initial successful in setting up emails on my users mobile not until recent their password will not go in. I advised them to delete their account on their phone and try to set it up again. But now the account will not set up using exchange server and imap as well. All it give is "unable to set up account, Authentication Failed. Please help me. Cheers Olu
Unable to send email
Hi One of my email address - noreply@psychichheroes.com I am not able to send emails from this account. The error message is - Unable to send message;Reason:554 5.1.8 Sender Address Blocked I am using the business account for my small website. I send users email for purpose like account verification & contact emails etc. Please help me out ASAP. Thanks
554 5.2.3 mailpolicy violation error
Sending mail from contact@vidyarthimitra.org to girish@arcelortechnology.com.I've added correct MX entries.But still getting errors.
This domain is already associated with this account
Hi Zoho Team! I tried to sign up with my phone number to enable mailhosting (my domain is senoridea.com), but in the phone verification step I never get any code, so i tried by using another cellphone number, but I get the message "Server error occurred. Please try after sometime". Please help me, I cant use use another zoho account because it keeps saying "This domain is already associated with this account" Thanks.
HELP! My account is blocked
Please unblock my account. info@bcoabc.com What does the error message "mail exceeds size limit" mean? That is the reason that shows up. I tried to unblock from admin screen under troubleshoot but it gives an error message upon each attempt. We are only using about 25% of our storage for this account. What is the problem? Very annoying. Thanks, Patti
zbcode required :)
Hi, mydomain is insideoutbox.com.au, please provide the zbcode for my account. I'm pretty sure my domain is verified but i need the zbcode to configure my cname and mx settings. Thanks
Help me! * This domain is already associated with this account "*****58"
My domain vinapt.com.vn, I have not finished creating email for domain name vinapt.com.vn error, I recreate but i cant. This domain is already associated with this account "*****58" my phone: 0914164458 Thanks you for help! Hoang Phuc
Unusual activity detected from this IP. Please try again after some time.
We are not able to add new user account in zoho mail
I cant create new user
Hi I cant create a new user. I got this message: Unusual activity detected from this IP. Please try again after some time. What happens? Best regards Juliano
Unusual activity detected from this IP. Please try again after some time
Looks like I've been locked out with this error. We're an e-commerce company and accounts are manually created. Please help unlock. Thanks.
Unusual activity detected from this IP. Please try again after some time
I'm an ecomerce and getting an error while trying to create an account -- I'm doing this manaually.
Issue while Domain setup
This is the error I'm getting
Search in mail does not work
when i search in my mail box it keeps coming up saying the search criteria could not be found but i know its there.
Account disabled issue
Hello, Yesterday I created an account with you guys using the Google sign-in page. I created everything, I have setup the domain and such. After that, I went into https://accounts.zoho.com > profile > email addresses and changed the gmail account with the one that I created right now so I can disconnect Google and remain only with the Zoho account. Shortly after that, I just got locked out with the account disabled message. When I tried to login again with google, did nothing, just was recognized
We have a problem about SPF records
Hello there We have a problem about SPF records We using name.com We can not confirm the SPF record, we have applied all the steps one by one but it has not been approved yet. Please check the attached files and let us know what we need to do, If you feel you can for us we give you our login details and you can provide Greetings
email not delivered to hoho email id
Hi i am able to send email from Zoho, but not receiving any email back to zoho id at admin@pezitr.com or angular2@pezitr.com. Please check Thanks Vijay vijay.bhilwara@gmail.com
Importing CSV file in Zoho addressbook format loses work address details
Hi, In order to address another issue with my addressbook I exported my contacts in CSV format and then cleaned them up and reimported them. I noted that the work address fields for street, city etc. were not imported. I checked the file, they were present, but not text strings were quoted, so I reimported the original file - the one that was exported, without modification.The work address fields for street, city etc. were not imported. I reimported a previously exported vCard file (exported from
Retrieve deleted email
Good Morning. I need to retrieve an email that I accidentally deleted today. What is the procedure to do this. I await your return. Thank you
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi I am having problem to send email with this user: erwin@theamericangoldenfoods.com Unable to send message: Reason 550 5.4.6 mail rate exceeded limit Is the CEO of the company and I have checked and he does not send more than 20 emails per day, only for clients. Could you help me please unlock him. Thanks Best Regards
SPF and DKIM validation
Hello, for a new customer we have set-up their Zoho Mail and the SPF and DKIM, but after weeks we still have the warning that they are not configured. Please, can someone of Zoho Support to check this issue? The domain is: esseduervicesrl.it Regards, Rino Bertolotto Zoho Specialist, STESA srl
Usual DKIM and SPF Error
Hello, as usual we are keeping the same SPF&DKIM error for a new customer. The configuration on our DNS was made correctly, but the customer still receive the allert. The domain is: essedueservicesrl.it Please, can any Zoho's people check this situation? Regards, Rino Bertolotto Zoho Specialist, STESA srl
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