Dual delivery Exchange
Hi Want to deliver emails from my onprem exchange and then forward email to my zoho email accounts. I have read thrue the instruction https://www.zoho.com/mail/help/adminconsole/configure-dual-delivery.html But i cant see how to configure the contact to know it should send the email to zoho? Since all my users in zoho has only one email address and its the same as onprem exchange. Regards Tatsumi
Problems connecting to poppro.zoho.eu and smtp.zoho.eu
Hello! Is there any known issue with POP and STMP in zoho.eu? Two different accounts I've configured reported problems connecting to their email with Outlook Express since yesterday. They are both seeing this error message: "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity." 0x800ccc0f Cheers, Julia
unable to send messages
Could someone please assist in following up case # 15534663 ##] BLOCK SENT Thank you
MAIL ID BLOCKED
Hi Outgoing and Incoming mails are blocked in one of our associates id " karthikeyan@noiseandgrains.com " as it was running out of space ! we have cleared more than 750 mb of space in the above mentioned id now . So we kindly request you to unblock the id ASAP Thanks in advance
Can't Receive emails
Greetings, I have a problem by receiving incoming e-mails, I can only receive e-mails from the same domain, but from external domains i got nothing, why is happening this, can you help me please? Thanks.
Not able to receive any emails
Hi, I have setup my email in outlook following the instructions given in the zoho settings, but i cant receive any emails when i send from other emails like gmail or yahoo it shows as sent but in the zoho inbox i cant see them many of my customers also say the same thing that they have sent 3 or 4 emails but i am not receiving them. I logged in the web version of Zoho and still can't find the emails in that. Can anyone help please.
Invalid Address, ERROR_CODE :550, ERROR_CODE :#5.1.0 Address rejected.
anyone sending me email receives the following bounce message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx@xxx.xxx Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1 <xxx@xxx.xxx> recipient rejected Return-Path:<xxxx@xxxxx.xxxx> Received:from x.x.x (x.x.x [000.000.000.000) by mx.zohomail.com with SMTP id 1388782244541749.1237443292866; Fri, 3 Jan 2014 12:50:44
where is the dns manager??
I want to recieve mails but cant and Idk where the dns manager is to make it work
Setting for individual non-tab'ed emails instead of continued conversations?
Is there a setting to turn emails into individual mails, as opposed to ongoing conversations that run into each other? ie: I want to be able to see a new email as an individual email, not a tab continuing from past emails.
recover all my deleted emails
Please recover all my deleted emails from the last 24hours. Thanks in Advance
Is there any Daily limit to send mails?
Hi Team, Kindly let me know whether Zoho Mail has a daily limit to send emails. Thanks, Vj
SPF validation is not working
Followed all the instructions and added TXT value in the TXT Value field v=spf1 include:zoho.com ~all in DNS settings with my host (Namecheap) and I still getting validation error. Any ideas?
Help! Help!! Help!!! "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hi Everyone / Moderator/ To whom this may concern, My Name George; I noticed that i have been blocked from sending messages without sending any unwanted or promotional emails whatsoever. Please, Can you help me unblock my email, so i can reach my clients as this is my company email?? Email: info@bbmilleniumllc.com I am counting on your guy to help me resolve this effectively and swiftly, Thanks for your anticipation.
AOL delays... again!
This, really and truly, is getting silly now. I'm constantly having delays in sending e-mails to my colleague who uses AOL, which simply isn't practical any more. Can this be urgently rectified? -- This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 07 Mar 2017 10:09:10 -0800 from j.giles@coombemonthly.co.uk [j.giles@coombemonthly.co.uk] ----- The following addresses had fatal
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello - please help us solve this issue for domain a2zxpresspharma.com Thank you!
553 Relaying disallowed
Hi there, I have a domain @demos-ti.org and i used ZOHO MAIL. I have done all necessary things (MX,DKIM,SPF) to set up. And i am able to send e-mails but i am not able to receive e-mails from other accounts to my account at zoho. I am receiving this error:553 Relaying disallowed Is any chance you can help me out ? My domain is demos-ti.org Thank you! Best, Granit.
553 Relaying disallowed
Hi there, I am having problems with receiving emails to zoho account (@demos-ti.org) domain. I have everything set up (MX,DKIM,SPF) correctly. Can you please help me so i can start receiving e-mails from people ? I am able to send but i am not able to receive e-mails and people receive this: 553 Relaying disallowed. My domain is demos-ti.org Thank you! Best, Granit.
Migrating Email From Host Keeping Same ID
Hello, So I am working for a company and we want to migrate our mail to Zoho Mail, however, we are in a tricky situation. Before I joined, the company used a email provided by their web hosting company with only 1 GB capacity. My boss recently got informed that he has exceeded the limits and therefore mailing was no longer possible. Now I have to do the following with least possible interruption to my boss' email: Shift his mail to Zoho.com, because we like the suite! Retain all his previous mails
Unable to verify CNAME record with my domain registrar, GANDI.NET!
This is how my DNS zone file looks: @ 10800 IN A 217.70.184.38 62ff910ec18558a47d10ce32ecce2475 10800 IN CNAME f79addb959911bc875d0728b12df0e3ece8a3d12.comodoca.com. blog 10800 IN CNAME blogs.vip.gandi.net. imap 10800 IN CNAME access.mail.gandi.net. pop 10800 IN CNAME access.mail.gandi.net. smtp 10800 IN CNAME relay.mail.gandi.net. webmail 10800 IN CNAME webmail.gandi.net. www 10800 IN CNAME webredir.vip.gandi.net. zb14905974 300 IN CNAME zmverify.zoho.com. @ 10800 IN MX 50 fb.mail.gandi.net. @ 10800
Not able to verify DKIM vide WIX
Dear Support team, Sent couple of mails to support@zohomail, but no response from your end. Resending now in forum. Tried all possible combinations for DKIM configuration for website www.attestation24.com, still Zoho alert says DKIM not configured. Attaching all combinations, kindly advice. Regards, Sudhanva
Changes to calendar view broken and won't save
Hi, I'm trying to change my default calendar view to use Asian date format yyyy-mm-dd, 24hr clock and start the week on Monday. Every time I make these changes I get confirmation that its successful. However, its only partially successful. The week view is correct, the month view is not: the day name tags do start Monday, but the actual calendar grid still shows Sunday as the first day, with the day number correct for Sunday. The time and date format are correct. Once I reconnect/reload the page,
Kindly Help: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hi Everyone / Moderator/ To whom this may concern, My Name is George; This is the 6th message i am sending to request assist from the moderator on my account. I noticed that i have been blocked from sending messages without sending any unwanted or promotional emails whatsoever. Please, Can you help me unblock my email, so i can reach my clients as this is my company email?? Email: info@bbmilleniumllc.com I am counting on your guy to help me resolve this effectively and swiftly, Thanks for your anticipation.
Kindly Help: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
My Name George; I havent been sending any promotional emails as this is strictly my company email. Can you unblock my email pls: Email: info@bbmilleniumllc.com I will be most grateful if this can be resolved immediately, Thanks for your anticipation.
Não estou recebendo e-mail do ZOHO Mail @apparenzastore.com.b
Tenho esse e-mail a mais de 2 anos e nesta semana não estou mais recebendo e-mails. Da a seguinte mensagem:The MX Records of your domain apparenzastore.com.br are not pointed to Zoho and you may not receive emails in Zoho.
Unable to send message: Reason 550 5.4.6 mail rate exceeded limit
Hi, one of my user is unable to send messages. He is getting message he cannot send. Error: Unable to send message: Reason 550 5.4.6 mail rate exceeded limit User Email id: ahmad@click2clinic.com Kindly revert asap Saikumar.K
My domain arthead.ru kidnapped
My domain arthead.ru kidnapped in the system zoho.com. Current account at the last minute: mikhail@arthead.ru. Now it is written: * This domain is already associated with this account "i ***** o @ a *****". Can I recover my inbox and data?
Can't receive only some email, random address.
Goodmorning, In the last period I can't to receive emails send from some email address. Before I received without problem. The emails seem lost in the web, I can't receive, and the sender does not received or error or warning. How I can solve it? Best Regards Tonio
Outgoing blocked
Please unblock fabio@moffer.com.br Also tell me why the account was blocked. Thanks in advance
Outgoing blocked
Please, unblock the outgoing for the account fabio@moffer.com.br. Please, informe why it was blocked. Thanks in advance
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Mi correo direccion@rygformaletas.com desde hace 3 días está bloqueado. Me sale el mensaje: No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada Por favor desbloquearlo o que debo hacer? Gracias
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Mi correo direccion@rygformaletas.com desde hace 3 días está bloqueado. Me sale el mensaje: No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada Por favor desbloquearlo o que debo hacer? Gracias
My super admin status is not green
Hi i can not seem to figure out what all (3) other email accounts i have the status green icon but my super admin account does not which i think is effecting receiving email at the super admin account. Anyone have any ideas? Submitted a support request but nothing yet.
Help! Help!! Help!!! "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hi Everyone / Moderator/ To whom this may concern, My Name is George; This is the 5th message i am sending to request assist from the moderator on my account. I noticed that i have been blocked from sending messages without sending any unwanted or promotional emails whatsoever. Please, Can you help me unblock my email, so i can reach my clients as this is my company email?? Email: info@bbmilleniumllc.com I am counting on your guy to help me resolve this effectively and swiftly, Thanks for your anticipation.
My domain *** kidnapped
My domain ***.ru kidnapped in the system zoho.com. Current account at the last minute: mikhail@***.ru. Now it is written: * This domain is already associated with this account "i*****o@a*****". Can I recover my inbox and data?
Help! Help!! Help!!! "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hi Everyone / Moderator/ To whom this may concern, My Name is George; This is the 5th message i am sending to request assist from the moderator on my account. I noticed that i have been blocked from sending messages without sending any unwanted or promotional emails whatsoever. Please, Can you help me unblock my email, so i can reach my clients as this is my company email?? Email: info@bbmilleniumllc.com I am counting on your guy to help me resolve this effectively and swiftly, Thanks for your anticipation.
Kindly Help: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hi Everyone / Moderator/ To whom this may concern, My Name is George; This is the 5th message i am sending to request assist from the moderator on my account. I noticed that i have been blocked from sending messages without sending any unwanted or promotional emails whatsoever. Please, Can you help me unblock my email, so i can reach my clients as this is my company email?? Email: info@bbmilleniumllc.com I am counting on your guy to help me resolve this effectively and swiftly, Thanks for your anticipation.
cant search anything on my mail
hello i cant search anything on my mail. always show no result event i search just a simple word. please help me. my email is telahberubah@zoho.com
Recover Admistrator password
Hi, I need to recover the administration email password, but the recover instructions are being send to the email i can't remember the password? How can I fix it?
MX Records Not Found
I updated my mx records on cloudflare about 11-12 hours ago (1st image). It looks fine in cloudflare, but in zoho all I see is this error message (2nd image). Does anyone know what the error is because at first it just said "mx records not found", now it's showing this, so something must have changed.
Help: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Please unblock my email say@gsmarketingmedia.com as this delayed my work for 2 days now. This is my company email. I contacted your zoho support until now there this now reply. Please help me with this asap.
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