i cannot upload or attach any photo or file, virus detected !!!
Dear Sir, i cannot upload any file or photo to an email to be sent. alert : virus detected !!
Can't attach and download files
I Can't attach files and download it at the same time.. Says it has a virus. I tried to attach it using gmail or yahoo, It went just fine. I even tried to attach a file that I was able to attach 2 days ago now it says it has a virus. The whole team is experiencing this right now.
Incoming email not being recieved
Incoming mail isn't being recieved. I ran a test email and it came back as Sorry, we were unable to deliver your message to the following address. <cs@appledatabase.com>: Remote host said: 550 5.1.1 <cs@appledatabase.com> Recipient not found. <http://x.co/irbounce> [RCPT_TO]
DKIM Validates everywhere but Zoho
Hello, Please help. Here's all the details I believe helpful. Thank you for your time. I setup at the domain level and in DKIM. I am validated here: https://mxtoolbox.com/SuperTool.aspx?action=dkim%3ajustincavin.com%3averidic&run=toolpage and here: https://protodave.com/tools/dkim-key-checker/ I'm using selector 'veridic' on domain 'justincavin.com'. My TTL is set as low as it goes. The last time I tried this I let it set for days. Why won't it validate on Zoho? Again thank you.
E-mail already exists
For the "petforyou.eu" domain I can't recreate user "wiktoria" and group "info" after deleting it before. I tried to contact with support but without response. For group "info" I have information "user email exists", and for "wiktoria" user I get the information "This user is not allowed to add in Zoho". Before delete I create the users normally. It looks like problems with entries in your database? I spent many time on trying to resolve this problem with different ways and reading this forum. Please
E-mail already exists
I sent an email on support@zohomail.com but without response. After deleting users, I can't recreate them again because have message "email already exists". Problems with emails: piotr@petforyou.eu wiktoria@petforyou.eu info@petforyou.eu I spent many hours on trying to fixing it but without success, I suspect that the fault of the entries in your database. Please help.
Unable to download as Virus is detected
I think there is a problem with the attachments today??
Add new user show me already existing use, but isnt =(
Hello, I 'm trying to create a new email but I'm always getting the same error "User already invited", but not send email to them... and since I'm the manager I need to add this new email.. does anyone knows how to proceed? Best Regards
Email already exisit and change admin email
Hello, I created a email called mysag@mysag.com.br and after I removed it, because I'd like to use this email as a group. But when I try use this email returns to me a message with this email already exists. Also, I'd like to know if i can change the admin email to vinicius@mysag.com.br and use the email admin@mysag.com.br in a group too. Thanks
Problems when creating users accounts (I'm stuck, need assistance)
Hi, I experienced problems when creating the accounts for my organization users so I decided to close my zoho account to reopen it again, thinking it would free up the previously created mail accounts for starting again, but Zoho now tells me that most of the email ids I want to add already exist and I cannot create the mail account for them. Therefore, I would like that you delete some of the accounts of my organization from your database in order to add them later on correctly. The accounts
I need some email addresses from my organization to be removed from your database
Hi, I experienced some problems with several accounts when I was creating the users of my organization sabartech.com, so I decided to close the account and reopened it again, thinking it would free up the previously created mail accounts for starting again, but Zoho now tells Me that the following email ids already exist: Design@sabartech.com, pilarmartin@sabartech.com, jsm@sabartech.com, csm@sabartech.com, apalomares@sabartech.com and info@sabartech.com and I am unable to create the mail account
Problem in sending email while doing IO operation
"Problem in sending email while doing IO operation" is displaying and not allowing me to send any emails. Is there an issue on the server end of Zoho Mail?? Different browsers and different computers are not resolving this issue...
EmailId already exists
I want to create an email but I get a message that the id already exists, but it is impossible because I deleted it a few moments ago and now I want to recreate it. What I can do?
Donde esta el ID existente que no lo veo?
Habia creado un Id adicional para una cuenta de correo, pero luego borre la cuenta de correo, y ahora que quiero crear una cuenta de correo con aquel ID me sale que ya existe y no se puede crear la cuenta. ¿que puedo hacer para encontrar esa Id que ya existe?
emialID already exists
I can not create an email because I get a message saying that the emialID already exists, that's impossible because I have not created that account, what can I do?
Getting a "Unable to connect to your account" error during migration.
Hi, I'm trying to migrate my company email accounts from G Suite to Zoho. I'm getting "Unable to connect to your account" error during migration and I can't figure out why. Please help. Thanks!
Sender Address Blocked error message
I understand there is a limit on outgoing mail in regards to number of recipients / bounced emails / total MB / total unmber of emails etc I have a script sending emails to a list of 5 email addresses (same addresses each time) and my account got blocked 5 mins after starting to use it. If I send each email to 5 recipients - that does count as 5 emails in the daily cap for number of daily outgoing mails allowed? Is it possible to increase that daily limit? (as 120 emails / day won't be enough for
Cuenta de Correo Bloqueada
Saludos, tengo una Cuenta de Correo gmunayco@agrileza.com.pe, por Haber Llegado al limite de la USO de la bandeja de entrada ¿se ha BLOQUEADO EL Servidor entrante y saliente, favorecer Como Debo Hacer para reestablercer y volver a Recibir correos. gracias Ernesto de la Cruz Hernández Administración WWW.AGRILEZA.COM.PE
"Unable to send message; sender address blocked"
My email is admin @ prologicwebsolutions.com I am sure I am not using too many emails. Please unblock my account.
I am unable to send emails from my email id
Please check the issue. I am facing problem from last 12 hrs. I am unable to send emails. My email id is mark@designsandmedia.in
How to verify SPF?
SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. I believe i have already set up this within my domain's DNS records. Where do i click within the control panel to "verify SPF"? All i see is DKIM Thanks in advance!
secondary mail id linked to admin account not able to change or delete
Hi Please let me know how can I change or delete the secondary mail id which is linked to admin account. This is my first time, when trying to setup mail setup created user itadmin@prachinbharat.com after completion of setup and getting verified with domain, it asked for preferred user name and I entered naveen. Now while creating naveen as user for this time it's not allowing. Kindly help me to solve this problem. Regards Vasant B Alagundagi. 9900785307
SPF Config Error?
I am getting this error message while trying to get things set up: Zoho Mail SPF entries in your domains DNS are not configured to match with Zoho. Please configure SPF to ensure better email delivery. My domain is hosted by OpenSRS and I have input the host name and txt value as seen below: Any suggestions on what's going on here? It's very simple, so I'm not seeing what's wrong.
DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery. Learn more
what dose this mean I have my zoho account and the site has been hosted using godaddy can anyone help me
blocked account
My incoming and outgoing email blocked Please unblock the email account: production@archi-arts.net
email id already exists
Not able to create emeilid it says Given email id already exists
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I wrote 2 mails to the support but none answered. I swicthed from my custom mail server to the Zoho but i am greatly disappointed now. Zoho blocked my account without notifying me and without any reason. And this address is being used to send notification emails to the people who register. I have justed opened the registration system and now 50 people are waiting to get their account. Many disappointed and angry users who are not able register. I just opened my registration to the site i guess
Mail account locked
Hi, one of our mail accounts, notifiche@aranciaict.it, is locked to send new emails. Could you unlock it?
forgot password
Hi, I forgotten my admin credentials mail and password. I do remember i given as singar@spaceultima.com. kindly do the needful. I shall highly appreciate your emergency support. Thnaking you in anticipate, Singar
Not able to login into admin account
Hi I am not able to login into admin account. Our mail domain is @iloanz.co.in I am not getting the verification code at my registered mobile phone number. Kindly help at the earliest. Regards
Account blocked
Hi, my account is still blocked and this is crucial to our business! Please take look and respond to ticket #14841140 ASAP
Unable to create a new email account
Hi, I am unable to create an email account. I get the following error. "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" Please let me know how I can proceed further. Thanks
Domain verification failed
Greetings, i couldn't verify my domain "royaladviser.cl" with any of the suggested methods. Hope i could get a manual validation. Thanks beforehand.
I can´t send emails !
please unblock my account armando.perez@abls.com.gt I cant´receive or. send any emails!
Outside parties can't sent us emails
Hi there, We haven't been able to receive emails from other people to our ladies@thebusywomanproject account. They receive a notification failure. Please help as we are dealing with some time sensitive matters at the moment. Thank you!
Delete Secondary Email
Hi, I am new and made some mistakes I think. The 2 secondary Email addresses can not be deleted. I tried different ways from the forum topic but not successfully. I really don’t know how to proceed. I hope you can give me a solution. Kind regards, webmaster@dockoutdoors.com
I don't receive email
Hi support, I have set up emails today for domain flyfishingapp.com on zoho docs. I can send emails but I can not receive from any domain. My MX records seems to be ok, something else is wrong. Can you help me please solve this problem? Thanks in advance, Ivan L.
Blocked account
Please help unblock annettejwood@apxara.com
Forgot Admin Username
Hi, I tried posting earlier but doesn't look like it went through. For my domain, I've forgotten the super user ID. My email is bikash@partycl.xyz. Please help! Thanks, Bikash
Please heeelp i can´t send or receive emails
please unblock my account armando.perez@abls.com.gt I really appreciate your help, i have several days without email
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