Unable to add Alias
I also got the message "Unable to add Alias" problem for my changtrips.com. (as in the attached picture) I'm logged in as admin2@wisplay.com Please tell me how to fix it.
Cant create Zoho Mail Suite...
At the screen of "Enable Mailhosting" and "Sign up with a domain I already own" I put my domain (rodeodelasmulas.com.ar) and this error came out * This domain is already associated with this account "*****47". How to fix this? Thanks!
Error when Sending email
I have been using Zoho mail service, But When I sent an email to specific address it will not delivered. I got following message: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Thu, 16 Feb 2017 05:25:29 -0800 from admin@cbilcapital.com [admin@cbilcapital.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <samanta.acharya@ctznbank.com>,
Help! Can't create any new email accounts :(
Hi guys, I'm trying to create a new email account and it comes up with "Unusual activity detected from this IP. Please try again after some time." We use all of our mail accounts for private emails, whereas we have 1 dedicated mail account (that I'm trying to set up) that sends out automated emails to register/verify their emails for my wordpress sign up. Please help!!! Thank you!
fetchmail from old server to zoho
Is there a way I can fetch my mails from my old imap provider to zoho? regards christian
Some Emails Do Not Arrive and Not Even Found in SPAM Folder
Some emails do not arrive to my Zoho Mail account. For example to get forum email I tried several times resending but I still did not get message. The forum is https://forums.comodo.com/ I think Zoho Mail blocks without even delivering to SPAM folder.
Where did my Notes go in Zoho Mail?
Yesterday all my Notes showed up and today they are all gone. I'm freaking out. I store a lot of valuable client information there that I desperately need back. Help! I have the free version of the email. Does that matter?
Recover deleted emails in trash.
Today I deleted all the mails from the trash, but I need to recover some. How can I recover deleted emails in Trash Today? Thank you so much for help me engasi
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hello. l tried to add my domain and its say This Operation has been restricted. Please contact support-as@zohocorp.com for further details Domain name is newerahrnpayroll.com Pls help Thanks
No recibo ni envio mails
Estimados buenas tardes, hace varios dias que no estamos recibiendo mails ni pudiendo emitir los mismos, por favor necesito que este problema se solucione lo antes posible, ya que varios de nuestros clientes confian plenamente en nuestras respuestas por lo cual es de suma importancia que volvamos a recibir y enviar mails desde zoho. Saludos.
Mail rate exceeded limit
Please, could you be so kind to unblock my mail contact@vanrijnstudio.com? By the way, what is the mail rate? I wish to send once a week about 100-200 mails? I hope it is possible.. Thank you in advance,
Delete existing domain and replace with new one
Please advise on how I can: Delete my existing domain. Create a new email domain (held with GoDaddy). Keep existing (old domain) emails. Redirect emails from old domain to new. Thank you.
Email connection with my own domain
I've been trying for the last few days every email client I could find to get a stable connection with server imappro.zoho.com, and finally it occurred to me it might be the server's fault. I'm using iMac on Sierra. With every mail client, everything looks fine after the setup, I'm getting emails sent out, and receiving emails fine. Then I leave the mail client open for a while, I start to get login errors from zoho error, I could make it right by putting the password again. The only way to stop
ERROR_CODE :554, ERROR_CODE : 5.1.8 Sender Address Blocked
Hi there I have this error and smtp server is blocked, how i do to enable this? accunt: miguel.tecum@montalsa.com
Group Emails - Resend membership confirmation
We are migrating to Zoho and have several groups with external members. Since we can't automatically join external members, is there a way to resend the confirmation emails? I've already emailed the list members saying "Don't delete the Zoho emails and click the confirmation link." We cannot finish our migration to Zoho until all the members are active in their respective groups.
HOWTO: Sharing private adressbooks
How can one share a private address-book with another person in the same company without using the general public company address-book ?
Envio de Spans
Bom dia, Eu estou com minha conta de e-mail bloqueada para envio de e-mails, observei que no período até 06/02/2017 houve um grande envio de spans através do meu e-mail , como evitar isso? Joselito
SPF Record not getting validated
Hi, It's been a month since I update my SPF records but it is still not getting validated on my account Please help.
DKIM just doesn't work on Zohomail account – any ideas?
Any ideas on how to get Zohomail DKIM entries to work on a namecheap.com hosted domain? I've tried all possible permutations, but nothing works. Here's what I've got in the name record at Namecheap: Type: TXT record Domain: zoho._domainkey.islandminds.com (I also tried 'zoho._domainkey.', and that doesn't work either Value: v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCyiZdBAnISswEYtzFL9ja1pnqhORCTKtdR3D9FaJVInBk6ejd4oHAdGhIkg00ZyPDQrgYFwPqIGlUVPAIPJmp32M8uWVTFwvOOZ74emhWWv2jASlzTN7gd9j8kmIG5iW1JOOCS0lKOoQRcvEphx5WMgYYAAJYTAuVVUm0+Q0MEpwIDAQAB
Domain associated with another account
Hie tried to register a mail for a new domain, sms authentication failed deleted the account to attempt to re-register BUT account still associated with the old telephone number. Now cant login (as I closed the account i can an invalid email address error) and cant create a new account as the domain is still associated with the closed account. Help!
Change Plan
Dear All; we have an account at zoho mail. we have 4 account and all of accounts use standart packet. NOW we want to change 1 of account update with pro packet and we want to change 1 of account update with enterprise packet *** is it possible ? *** if we can how ? Thank You
DKIM setup authentication problem
Hi having problem getting DKIM to authenticate. Have generated a good key and added to my GoDaddy domain but Zoho fails to authenticate. I have left time and tried several times but still getting the warning. Any suggestions? Thanks Otherwise very pleased with service.
no access to the domain verification
Hello, As administrator, I don'see any verification icon to verify my domain (control panel/domains). You say in your text help (next to the domain name but nothing in sight !!!). I look for my zb code to configure the DNS. Thanks a lot for your help !!
No recibo correos
HOLA, me registre en Zoho para usar cuentas de mail con dominio propio y logré registrarme y crear usuarios, pero no puedo recibir correos pero si puedo enviar, a que se debe el error, hay algún tiempo para esperar que mi hosting o zoho reconosca el MX de mi dominio,
Cannot post message to Group
Hi, I cannot seem to post message to a group in my organization Whenever I want to choose the Group going Typing @...the name does not appear. U can see from the attached screen shot I am surely subscribed to the group. Please help. Thanks!
não colocaram meus bonus de usuario
Bom dia, recomendei o dominio Makt.com.br para o zoho mas não ganhei meu bonus e nem ele ganhou e fiz todos os passos que pediram meu bonuts continua "0" meu dominio é www.presage.com.br e não é a unica vez que acontece isso
SMS on email recived
It is possible to get SMS on mail recived in my inbox? Thanks for ansaver
I cant receive emails
I have done with configuring the mail, but still i cant receive mails. Please help
SPF and DKIM
Hi I am getting following notifications and i am unable to fix...please help Immediate Action Required ! SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery. Learn more DKIM entries in your domains DNS are not configured to match with Zoho.Please configure DKIM to ensure better email delivery. Learn more Thanks
Account blocked
Pls am having probs from sending email from my address which is lisaaddens9@zoho.com it keeps showing the error below, Pls kindly help me unblock asap. Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hotmail & Outlook going to spam
I have a verified SPF but my outgoing email goes to spam in case of hotmail or outlook Please let me know the solution as soon as possible
outgoing email is blocked!
Hi there, my outgoing emails are blocked. can you please advice which part of zoho's email usage policy I have actually infringed? I've tried using the troubleshooting tool in control panel to unlock it, but it says to contact support. I've emailed support on Friday (for an account), and earlier today (for another account), but I have not heard back yet. Before I go on to subscribing to a paid service from you guys, I need to understand usage conditions under the free service first. Thank you.
Outgoing Email Blocked
I am trying to send an email, but its blocked. Can you please unblock it, so i am able to send an email. Nothing has been hacked, i am not why it's blocked. Please Help Urgent !!!
Cannot Send - Reason:554 5.1.8 Sender Address Blocked
Hello, I urgently need to use this email and have contacted you guys twice regarding this, without response. Please, can you unblock the account and explain why this has happened. Many thanks.
mail migration
hi can somebody tell me where the mail migration tab is, I looked at control panel but no sign of it. has this been removed.
Emails won't open - stuck on "loading...."
I click on an email to open it and I just see the loading.... message. This seems to affect (some but not all) older emails. I am using webmail https://mail.zoho.com/biz/index.do?Requested_Domain=xxxxx What can I do to retreive these please?
Help with undelivered email.
Can someone at Zoho help with this? I have worked with the folks from schoolmessenger.com and apparently it is something that Zoho has to do so that the emails will not get rejected? The email address is kristinkoh@mylittlemozart.com. Thanks ******************* From: Zavery Jones <support@schoolmessenger.com> Date: 14 February 2017 at 11:15:38 AM PST To: kristinkoh@mylittlemozart.com Subject: RE: Case #397507: Parent not getting emails Reply-To: Zavery Jones <cases.571345.1844210_6205257_1173783.243458aefc@cases.na2.netsuite.com>
Constant warnings about unconfigured SPF
For the last few weeks we have been getting regular errors and warnings about SPF entries not configured to match Zoho for our onny.io addresses. This has been causing all sorts of problems, even preventing us from emailing our other employees on their onny.io addresses. It either does not deliver the mail, or it goes directly into the spam filter. The control panel gives me this error: SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email
Unable to send message; sender address blocked" in Zoho Mail
Hi, I get this message whenever I try to send an email, my email is comercial@wizardrv.com.br what can I do? Regards
iPhone exchange full name
Hello! My iPhone is sending mails using the wrong full name (ie. the username of my primary email address) rather than my actual full name as specified in the zoho settings. How can I fix this?
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