Am not able to receive emails
Am not able to receive emails at the official id hello@letskonverse.com please help me
Am not receiving emails
I just created an email address (hello@letskonverse.com) Am able to send emails but am not receiving any emails at this id Can you please help me out with this ?
Prevent email being added to contacts
Hi, When I reply to someone their contacts get added to my address book. Is it possible to add these addresses to something like Others category? Is this ContactManager part of Zoho Mail or separate? Regards, Sudhir Khanger, sudhirkhanger.com.
This Operation has been restricted. Please contact support@zohomail.com for further details
Yesterday I added a new domain kello.pl. Today I tried to verify it and I got the error message: This Operation has been restricted. Please contact support@zohomail.com for further details. So I deleted the domain and tried to add it again but the same error still exists. I receive also the same error when I try to make any domain a primary domain. Is this a joke? I have a subscription.
Unable to recieve/ send emails
Hi I am getting errors during loging in "We will be back" Upon refreshing it multiple times it logs in but when trying to send emails it says request failed. Please Help
Problem in sending email while doing IO operation
All emails are showing this message while sending emails. Problem in sending email while doing IO operation Please do the needful. Regards
Hi my mail I'd is blocked..Pls unblock it asap
Hi my mail I'd is blocked Ganguli@consultkpi.com pls unblock asap
Able to send mails but mails cant receiving to my inbox
i tried to send email to gmail..it sent successfully..but once customer replied or creating new mails i cant able to receive mails in my zoho Delivery to the following recipient failed permanently: sales@kodcart.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain kodcart.com by kodcart.com. [158.255.47.77]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail
De-activation of "info@juststance.pl" In Process |29||Admin 633 02/01/2017
Hello. I have not submitted any request for deactivation mail. Please cancel deactivation of info@juststance.pl
I can not receive emails
when someone send me an email, the email delivery failed and recieve this message Delivery to the following recipient failed permanently: sales@mesk.co Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain mesk.co by mx.zoho.com. [204.141.32.121]. The error that the other server returned was: 553 Relaying disallowed
Unable to send mail in Outlook & other clients
I recently setup a new Zoho account and everything seems to work fine. I can send and receive mail through the Zoho webmail portal, but when I try to add the account to a third party client like Outlook, I can't send mail. I believe I have all of my settings correct and have tried multiple times. Where do I go from here?
Hi
Hi Zoho I sent each person on my contact list a personalised merry Xmas message and for this you locked my email out over Xmas and new year. Business suffered alot. The email address in question is info@daylightfilm.com. Thanks. Tommi
Hi
Hi Zoho you locked my account over Xmas and new year. All I did was send my contacts personalised merry Xmas messages. My email is info@daylight-film.com Thanks.
IMAP syncing does not work
Good day. I have two email address with the same domain. I have been trying to link them via IMAP to my android device and to thunderbird. With both emails and both devices it says that my username and password is incorrect. I have changed a password and logged out as well I enabled IMAP in the email settings. What is happening?
IMAP syncing does not work
Good day. I cannot get IMAP to work now matter what I do. It always says that my username or password is incorrect. Please help.
Not supported or already registered
Just trying to set up Westcleaning.co.uk The verifying code part didn't work and now I can't redo it or access anything as says already registered. I did not give email address only a mobile number. What to do now?
Pls unblock my outgoing and incoming
Hello, Pls unblock my account - puja@jumpstartconsulting.in i have cleaned up my mailbox. Thanks in advance & happy new year.
Email Address Not Found
During set up, I created another email address apart from my admin email address, I want to use this second address as the "active" address, but I can't find the second email address. Please help.
Verifying domain issue
Hi I cannot verify my domain I have been trying for many days - I have added the cname records this is not the first time to verify. Also, to what email can I send a screenshot of my DNS page for the domain which I own? Thanks
How to migrate email from Fastmail.com
Hi I would need to know if you have any steps of how I can migrate my account from Fastmail to Zoho mail. Thanks!
Re:[## 14298405 ##] Contact Us - My address is Blocked
Hi, Problem still not resolved.
Who is the super admin for my account?
Hi, I'm looking for the super-admin account name for my zoho email, i must have 4 email addresses signed up with zoho somehow? I tried this account; erikschempp@schempprenovations.ca and info@schempprenovations.ca, and couldn't access the control panel through either. Any help would be appretiated. Thanks
Need the Zbcode
Please let me know the zbcode for ace-iptv.com or resend the email containing it.
DKIM verification failed
Hello, I shifted to Zoho mail recently. I configured MX, spf and dkim records on my hosting. MX and spf working fine but it keeps tailing me dkim verification failed. Can you please help? Attached the screenshot of dkim in my hosting. Thanks
Forwarded emails bouncing
I have three forwards from orders@nuptialsboutique.com One of them goes thru, the other two bounce with the message below. This is a new problem. In the past, they all went thru. What is causing the problem? John W The following message could not be forwarded to vtbride@vermontbridemagazine.com for orders@nuptialsboutique.com Technical details of the failure: 5.7.1 Email rejected per DMARC policy for fedex.com (G15) ----- Transcript of session follows ----- Return-Path:<prvs=217170ea30=bounce@nds.fedex.com>
MX Record issue
we are facing issue in getting emails on our domain mercurialminds.com.pk,, getting error The MX Records of your domain(s) mercurialminds.com.pk are not pointed to Zoho and you may not receive emails in Zoho
unable to receive email?
Got some notification from last few days that "The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho." ,,, Domain : mercurialminds.com.pk
How to find the super admin of the account
Hi I am looking to create an additional email id in POP3, Please check the attachment for the problem. Kindly let us know, which id is the superuser, and how to find it out, and how many email ids can be added still more?? Please help!!
can't receive mails from Gmail accounts
hello I can't receive mails from Gmail accounts can you help me please?
Zoho Mail Crashing
Hello, When we click on "Edit As New" on an email in our inbox, the system freezes and we have to refresh. We have done this before with success but all of a sudden it will no longer work. We submitted a support request previously but have had no response. We would appreciate an update and fix to this issue. Thank you. Regards, Robert
Alias Issue
I just upgraded my account to handle 2 domains. I previously had 2 free accounts to house each domain. However, my previous "master" user email (Bobby@enpointe.tv) is claiming to still be "in use" when I try to add it to my current account as an alias. I've deleted the old organization and the account. Though, I can still log into that email address which is still collecting email even though the Org it was created under was deleted. Please advise!!
Problems when changed to Bluehost
Hi, my domain is Artibusmedical.com Everything was working fine but I changed my daomain hosting to bluehost and now I am not receiving my emails in Zoho mail. The error that shows says "Turn On SMTP authentication in your mail client" Thank you
name servers
my mx servers seem to be ok but I am still not getting new email coming through - I'm thinking the issue must be the name servers as it is still using the default nameservers?
Configuration could not be verified - is the username or password wrong?
Hi guys, I've just created two additional account in my email free service. I can use thew account form web, mail.zoho.com, no problem with credentials, however when creating the account in a mail client, outlook and thunderbird, I get a message which says "Configuration could not be verified - is the username or password wrong?". The accounts work well, received email from gmail and replyed ok. Everyhing works fine till checks the password. accounts are albeiropc@mienvioonline.com and carolinamb@mienvioonline.com,
Is there way to get response quicker?
I not an old user of zoho but since the day of joining (a week ago) I think its worth mentioning that its awesome work you have done. UI (design), tagging, mailing plans and other plans all are awesome But there is one thing that I feel is need to be improved that is customer support. If you improve your customer support it definitely will increase your worth. I'm Waiting a good news from you. if its not possible for now then please mention your time zone so that people would get on time response
What does this number mean
Hello What does this number mean (encircled in red)(please See picture below) and how delete this number? thanks
sort mail by date
I am unable to see option to sort email by date in descending order. Am I missing something ? It should be pretty trivial. Munish
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Hi Every time I try to send around 50 emails I get this message but i'm nowhere near our limit? I got a message saying my email was locked with a link to unlock which I did but I still can't send anymore emails? Anyone else have the same problem? Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I have this problem not sending out the email but i can receive the email. Can you please unblock the sending email. The email is info@tooidoll.com, Thank You, Warm Regard
How do I get my POP3 email to download only text, but not images?
I send out emails with pictures inserted into the body of the email. But when people answer me, they hit the reply button, which sends all my pictures back to me, and it takes forever to download all the replies, each one being full of the same pictures I sent out. How can I set up my Zoho account or my POP3 client, to keep from getting my own pictures back, when people reply to me? I use Thunderbird, to interface with Zoho POP3 service.
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