How to change Super admin email
Hi, I just made an account on zoho today. I mistakenly typed in the wrong mailbox address I want to use. I tried to change the mailbox address but am unable. I am the super admin and will be the only one using this email account. How do I change the super admin email? Thanks.
I have a problem with dns
When try the check dns I see this massage and my domain is actually with DNS zmveryfy.zoho.com. I need help please Thanks Julio
Fixing the "email already exist in the system" issue.
Hi, While setting up my account, I used a dummy user name to test things and afterward I deleted that. But now, I am trying to create a new user using the same email, but the system tells me the email already exist. Is there any way to free up the email? The email in question is editor@moneypantry.com Thanks in advance. How can this be corrected?
Unable to delete secondary email
I am trying to delete the secondary email address aidend@gotfragz.com, When I click delete, I receive the following message -- " Please contact your Organization administrator to delete your email address." I am logged in as super administrator, so I don't understand why I can't delete it? Any help appreciated!
outgoing email block
my email outgoing is not going ,this is second time iam requesting ,its urgent please resolve.
UNBLOCK MY OUTGOING MAIL
KINDLY UNBLOCK MY OUTGOING EMAIL,ITS VERY URGENT.ALL MY MAILS ARE PENDING .PLEASE DO IT ASAP
Zoho mail not working with godaddy
I have set everything up correctly im sure. but my devin@broadwayandgrand.com email isnt receiving anything!
Email sent through Zoho mail server not being received in an office email server (MS Exchange)
Hi, Just setup a Zoho email server recently. Looks like things are working except for when I send an email to my work email which I think is using an MS Exchange server. Is there a known problem like this? Please advise. Tony
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Receiving this notification when trying to send emails. Have a look and resolve the issue immediately. Email Jaiwant@99roomz.com
Não consigo enviar e-mails
Nao Consigo enviar e-mails usando um Minha Conta v endas2@identlab.com.br . Olhando parágrafo A Minha Opção de Conta no Painel de Controle há Uma informação "saida desabilitada" e "entrada desabilitada" VOCE PODE resolver este Problema por favor?
Mail Blocked ?
When I sent email to customer and received this message: "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" How I can unblock this email: info@saigonhanoiholiday.com so i can reach to customer. Please help me to fix that issue.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked :
Hello my account has stopped sending out email Kindly assist me resolve this problem thank you
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello Zoho team, When i am sending email to other from info@driverscab.com the msg getting "Unable to send message;Reason:554 5.1.8 Sender Address Blocked"; Let me know what is the solution of this and why is it. so we will remember the issue. Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, My email id is blocked and even after raising it 3 days ago no action is taken. Zoho handles all the mail communication from my website which is an ecom portal dealing in gift items Please solve this urgently. Domain: giftona.com
Create new email but moved to invitation list
Hi everyone, I've change my mail server to zoho mail server, email domain is akb.com.vn. When I created new email name [sangltt@akb.com.vn], I've got problem, that email is automatically moved to invitation list. That's seems to be that email is related to somewhere in your system before, but I don't know exactly where it belongs. Could you please check this for me? Or if you can manually add that email for me, I'm appreciated. Thank you.
verifying domain
Hi, Am having an issue with verify this domain. see below error.
My domain has been verified but I want to add a cname to my dns so I can type mail.riegergroup.com and it goes to my zoho email
Can you please give me my unique zb host so I can do that now? You can email it to me at srieger@riegergroup.com
CUENTA
Cuenta mi Cuenta Bloqueada FUE DEBIDO al envio de correos el dia 01 de noviembre y me Aparece Este error me podrian faire "No Fue Posible Enviar el Mensaje; Motivo: 554 5.1.8 Dirección del remitente Bloqueada" quedo atento mil gracias
Problem Sending Mails
Good morning, I've just received this message (No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada) trying to send an email. Can you tell me why is my email blocked? Can you unlock it so that I can reply to my customers, please? I just got an email from my email marketing's platform telling me that there's been an issue today sending emails to the Gmail accounts, so I guess that's the reason why my account manuelr@rollingproducciones.co has been blocked in Zoho. They
Cannot create email again after deleting the user and email address
Hi, I deleted one of the employees for our organization. But even though the user is purged from the organization, I can't set the email-adress as a secondary Email-Adress for the super-admin account. The problem is, that I created a seperate account with marty [at] milliard [dot] marketing to test the ZOHO services, but now just want it as a secondary mail-account for the super-admin that is registered to info [at] milliard [dot] marketing. Could you delete marty [at] milliard [dot] marketing completely?
Please unblock my email. I get 554 5.1.8. error message
I have deleted mails to open room in my mailbox, How do I unblock it?
unable to add alias verify domain area
Please help account is borowick.net
Problem Registering domain
Hi, I want to register my domain ultimatets.my but the system said it has already been registered. Please help me claim this domain as i am the owner and can verify it, no problem. thank you
Mail incoming and outgoing blocked
Good morning. The mail karina.castro@consorciojpcorredores.com is blocked by space. Already release space. Activation is automatic, every time? I await your help. Thank you.
BOUNCED EMAIL : ERROR_CODE :421, ERROR_CODE :, Host not reachable.
Since May 25th, I'm getting bounced e-mails from one of my clients mails. I get their mails, but they are not getting mine. I didn't had this problem in the past. It's my work e-mail and its crucial that they get this emails. We need constant communication via e-mail. This is the bounced email I get in response: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxx@xxx.com,
This Domain is not supported or is already registered with Zoho
Dear sir i have setup a domain pyxglobal.com when i try to configure email hosting it give me following message This Domain is not supported or is already registered with Zoho i can access the panel admin@pyxglobal.com to change password but not email pls help me setup this domain my mail id : arvindid@live.com Regards
Account blocked
Hi, mi acount mrivera@grupopyd.pe is blocked cause storage problem (+5GB)...so i just delete all in this acount but i still cant send o recibe email, can u unblock my acount please? Regards Mario
Not able to receive any e-mails sent from Zoho servers.
Greetings, We have two external customers who use Zoho mail servers and neither of them have been able to send e-mail to our organization. One customer has the domain of shineslp.com and the other aspenpatch.com. No e-mail sent to recipients in our organization ever arrives. I am the system admin and we have a spam filter in front of our Exchange server. I do not see these messages ever even arriving to our spam filter. Even if the e-mails are quarantined or deleted by the spam filter, they
"Unable to send message;Reason:554 5.1.8 Sender Address Blocked"
Hello. I am unable to send emails because i am getting the message "554 5.1.8 Sender Address Blocked" Can you tell me why this happened and unblock my account? Thank you. jake.915@zoho.com
Forgot admin details
Hi Zoho, I forgot my admin details for *@campaignindonesia.com. Can you give me the admin email? Thank you
REFUND policy
Dear Sir, I was not satisfied with the Zoho Mail premium plan and so I downgraded to the Free plan and I want my money back as per your refund policy. Moreover, the premium plan was all out of a mistake I didn't wanted to go for it. Kindly provide support. Zoho Mail ID for which premium plan was chosen is kaustubh1995@gmail.com and the effective website is www.gssjaipur.in. Subscription id is : RPS105758000013305217. Thanks.
activate outgoing and incoming
How to activate the outgoing and incoming? I've already deleted emails and can not activate. The message "only for paid customers" appears.
Added domain and email to Whitelist - still going in SPAM, please help!
I have added domain and email to White-list however they are still going in spam. I also tried it with filers, set it so that if it's from this sender then move to inbox - but this doesn't help either. Any help would be highly appreciated!
Isuue while incoming messages
I have trried several times but I cant receive emails )with my domain
Sending mail through php mail or smtp
Hello, I have an invision power board that requires members to validate their accounts through the email they used to register, but for some reason it's not sending out the mail to users. Is this not possible, or am I missing something? Thanks
Unable to send email from php to account in zoho
I am using the below code to send email having an attachment , but mails are not being received in Zoho account . The code works fine as I am able to receive mails in gmail though its going to spam folder $output = '<h1>Thanks for your file and message!</h1>'; //Set the form flag to no display (cheap way!) $flags = 'style="display:none;"'; //Deal with the email $to = 'ashokbugude@gmail.com'; $subject = 'a file for you'; $msg = strip_tags($_POST['message']);
I got this error
unusual activity detected from this ip i got this error
Simultaneous IMAP connections
Hi support, Am getting the following error message Microsoft Office Outlook --------------------------- Your IMAP server wants to alert you to the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time. --------------------------- Can someone pls look into this and fix? I only use email on my laptop and phone so not sure why I am getting this message. --Rajiv
no SMTP service and no reply to inquiries?
We are trying to use your service within our registered domain @expert.kiev.ua however your mailing system still proves to work really unsatisfactory; for example none of our 23 users can send ANY emails for so many hours - we get the error below: > 31.10.2016, 17:13:52: SEND - sending mail message(s) - 1 message(s) in queue > 31.10.2016, 17:13:52: SEND - Connecting to SMTP server smtp.zoho.com on port 465 > !31.10.2016, 17:14:13: SEND - Could not connect to the server. I'm afraid
Unblock the email!!!
This is very unprofessional by ZOHO. For 24 hours I haven't been able to send group emails to our organisations' stakeholders due mail rate exceed limit. No notification beforehand, the least you could do is to inform that such thing is coming and what the limit is. I have even paid USD 6 to join your "campaign" program to see if this solves the matter, but not. I cannot even send email to "Vipin Karumathil" <vipin.k@zohocorp.com> who is supposed to be my campaign manager. Please unblock european@hockeyclubs.eu
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