having trouble deleting groups
hi there, i cannot figure out how to delete groups from my account. the problem is that i associated email addresses with these groups, but then i deleted the email addresses from the groups b/c i wanted to make new ones, but i can't since they are associated with these groups still (even thought I deleted them), but i cannot go in and delete the groups. it's like they are in nowhere land, and i am the super admin so i should be able to delete groups. can you help?
Email adres is blocked - URGENT
Hello Zoho team, please i need to unblock my email, i cant send anything Thank you kindly, M.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hi, I have sent just 50 emails since 2 AM today. I think the limit is way more than this. Unblock my account jack@goodfirms.co
Email was rejected by the server, even though MX entries are correct
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain oribi.co.in by ifastnet13.org. [31.22.4.243] My MX records are updated properly I have checked it through 3rd party tool http://mxtoolbox.com/archive/?actionstring=mx:oribi.co.in Cross verified MX entries with my Domain Registrar they confirmed entries are correct and reflected properly. Can it be a propagation delay? Could you please check? Regards, Oribi
Mail Outgoing blocked. Reason :Mail rate exceeded limit
Hi Admin i just got an email that outgoing has been blocked , i know why is the reason said "Mail rate exceeded limit" Please fix this issue , my email id informes@jmproducciones.pe regards Mariano
new message notification on external mail account
I would migrate my gmail account into zoho mail. In my gmail account I connected 4/5 external email account and every time I receive a new message on an email address I get a notification on my smartphone. I'm trying to do the same thing on zoho mail and until now I connected only one external email account but when I receive a new message I don't receive any notification. Moreover in Mail iOS app I can't see the external email. Is there some particular configuration that I have to do? Thank you
incoming outgoing disable
My email id is vishaljc@greysim.com and my incoming and outgoing service is disabled . Tried activating but saying operation permitted for paid user only . Please resolve asap . Thanks
Outgoing mail blocked. Reason :Mail rate exceeded limit.
Hi, Outgoing mail was blocked. Can you please unblock it? I need to send updates to all of our clients periodically. So need this ability. Please also advise if I need to resend all blocked messages or it will be done automatically? Regards, Sergey Smirnov sergey.smirnov@atuin.eu
Mail Sending Field : Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail from below given account right now, can you please explain the reason for this ? The adress is: arun.m@pocketinfotech.com Thank you !
emails output blocked
hello, I would like to request the release of the following account: User: vendas@gallinastands.com.br reported Reason: Details: emails output blocked. Reason: Daily Mail Size Exceeds Quota Limit [Total Mail Size = 512,000] We not had this amount of emails envidos this period
How to assign task to other team members?
Hi everyone, Since last week we are using the new version of zoho mail, and we have some issue with tasks. In the previous version you could easily share a task with other organization members and the members could update the task according to their information or knowledge. Nowadays with the new version we are trying to do the same but only we got is sequences and comments on the others tasks. How we can assign/share tasks in such a way that every "task member" could update the task? For example
My outgoing email is blocked
Hi admin, Can you please unblock my outgoing email? I thought the maximum outgoing is 500 per day? I have sent only about a hundred. Thanks.
How to unlock my mail? Need help
My mail sales@goophone.cc is blocked today, I got this notice: Daily Mail Bounce Count Exceeds Limit. How to unlock my mail? I upgrade to standard 10GB edition, but the mail still is blocked. Please help me how to unblock it. Thank you very much.
Vacation Reply
I have a problem I am using this email - help (at) caregiver-aid . com for my "contact page" on my website. I have vacation reply set to respond to customer requests for help. (Message received - will respond, etc.) Because of Yahoo DMARC policy my Contact Us form requires I provide a "return-path address" So now the problem. The Vacation Reply is sending the reply to the "return-path address" instead of the customers address. Is there a way I can correct this? Thank you for your help, So
Mail Not Delivered to .ng domain
Hello, I recently migrated my mail client to zoho. I am able to receive and send emails except for sending to .ng. All mails sent to .ng are not delivered though I am able to receive from the same .ng. Please help and advise on a solution as I would like to know if I should make plans to go back to GoDaddy.
Unable to send message
Hello, I was trying to send an email and got the error 'Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit' My address is president@rulabour.co.uk Please fix Thank you
Email not delivered to Zoho Email ID - Urgent
I have set up Zoho email and I tried to send an email from my gmail account to Zoho mail account but I am always getting failure delivery notice from gmail. I have already checked the forum for solution and updated the MX records as mentioned in help but still having failure delivery, Please help to resolve. It's urgent Delivery to the following recipient failed permanently: jitheshkrishnan@metarouge.com.au Technical details of permanent failure: Google tried to deliver your message, but it
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Hi, please help with this matter. thanks in advance.
PROBLEM - Mail rate exceed limit
Please, I have a email account in my domain that can't send email because is blocked. account: ana.aguiar@adcarreiras.com.br She didn't send more than 30 emails today but the account is blocked. I need fixed this issue asap. Error Message: "Dear User, Saída de emails bloqueada. Motivo: Mail rate exceeded limit However, we realised that this might have been unintentional. To unblock, please click here. Thanks, Zoho Mail Team" The "click here" link doesnt work, too.
Email messages not showing up on Zoho Mail
Hi everyone! Sometime between Set 25th and Set 26th my Zoho Mail stopped showing my email messages. I already checked my domain and it's DNSs are fine, my host is working properly and it's MX records are configured correctly. On the control panel mail accounts page configurations are ok and my account is even listed as using 18% of available disk space. Still emails won't appear. Does anyone know if there was some kind of change on the service between 25 and 26 Set?
Problem with POP3 and IMAP just for one mailbox
Hey guys, We have a strange problem here. One of our mail boxes doesn't work with POP3/SMTP in outlook. IMAP is not working flawlessly either, we have to sync multiple times for it to work. The email address with this issue is abedi@kazhaltransport.com. Any ideas? Thanks, Mani
Account not active
Hi, I have created an account for the domain 'bainbridgecoaching.com' but cannot access email services & get the message 'Account not active' Please advise, Thanks Phil
I cannot add my domain
I own cheetahnote.com and tried to add it to an account but if failed saying This Domain is not supported or is already registered with Zoho. But I don't remember I made an account with it. What should I do to add the domain to my new account?
I can't finish the domain setup
When i was registering my domain my browser take me back to the first page of the setup after i already registered an admin email address and now i'm not able to finish the setup, "Is not possible to add the ID Address" or this other message " The ID domain address is already registered" but it doesn't let me continue with the register of my domain.
I can't find the control panel
Hi I want to renew my domain but I can't find where is the control panel.I went at ''settings''but I couldn't find anything there. Apart from that I don't want to pay by credit card but via bank.Is there any bank acount that I can pay? Thanks for your time Balokas Xristos
Can't setup email forwarding
Hi, I've been trying to setup email forwarding, but the verification email never arrives. What can be the cause? Thank you.
Search can not find some emails
Hi I have received e-mails from a client today, so when I look at my inbox they are there. Yet when I use the search function I only get his emails from 20th September, a week ago. Is there anything obvious? Are there any known issues Checked the advanced options and it is using all dates. Regards Steve
Not receiving emails in aircond.es
Hi I have the problem that I don't receives emails since any hours ago. Please help me. Thanks
Recieving emails from from Gmail and Hotmail only!
Hello, I am receiving emails from Gmail and Hotmail only, any other emails are not coming, like sign up emails from Zopim and any other service. I think i made everything right except the DKIM thing, its kinda complicated for me. My domain is: http://cambridge-c.com
Add accounts before starting migration
Hello There, Ive been trying to migratre my new gmail address to zoho but I only get this "Add accounts before starting migration" Any help? Thanks
mail delivery failed by other operator to zoho
when I mail others operator then mail send successfully but when others party mail me it shows delivery failed. domain already verified since 3 months and shows fix mx record but already it was fixed. dont understand from where i get assistance or help. i use godaday domain and hostgator hosting. please guys suggest me what i have to do..
Can receive mail but not send
I set up email hosting with Zoho a week or so ago and can happily receive mail, but cannot send a thing. Sometimes I receive an error message and other times I get nothing, but the mail still does not arrive. From the forums it looks like this is a fairly common problem but I've never come across how it actually gets resolved? I have contacted Zoho who have told me that nothing appears to be wrong with my account and to get in touch with the email providers I am trying to contact (BT internet etc).
Scheduled email
Hi, I have created (yesterday) an email in Zoho Mail, and set it to recur daily at 9.00am. It is sitting in the outbox, but diid not send this morning update - it has come through now - please don't tell me you have to be logged in for the scheduled email to send? Pls advise
Problems with BTinternet - SPF - Blacklisted?
Hi, I have had problems sending to @btinternet.co.uk addresses (my mum mainly) I use my own email on my own domain through Zoho I was getting the mails bounced back with the error 'too many messages' I researched this and found that putting in an SPF entry might help, so I did this and checked on kitterman.com: SPF records are published in DNS as TXT records. The TXT records found for your domain are:v=spf1 mx include:zoho.com ~all Checking to see if there is a valid SPF record. Found v=spf1 record
ResponseCode 421, 4.7.0 Temporarily Deferred
ResponseCode 421, 4.7.0 Temporarily Deferred this keeps happening to one of our email recipient addresses... no one else. Can you please resolve.
Unable to send outgoing emails to btinternet.accounts
For the last roughly 3 or 4 weeks I have been unable to send outgoing emails to btinternet.co.uk or btopenworld.com email addresses. I get the following error message: ERROR_CODE:421, ERROR_CODE: too many messages (1.5.6.3) from 74.201.84.163 After four days I then get a message saying that it cannot be delivered and that it is a permanent error. Note I have no problem receiving email from btinternet accounts, neither do I have problems sending outgoing emails to any other server, only BT. This
74.201.84.163 Blacklisted on SORBS
Below is a log entry from Sept. 6, indicating that we have been blacklisted on SORBS. Can you please resolve? Thanks! Sep 6 15:54:45 mail26 sendmail[3670]: ruleset=check_relay, arg1=sender163-mail.zoho.com, arg2=127.0.0.6, relay=sender163-mail.zoho.com [74.201.84.163], reject=554 5.7.1 Rejected 74.201.84.163 found in dnsbl.sorbs.net
74.201.84.163 on SORBS Blacklist
74.201.84.163 on SORBS Blacklist Please fix
Client host [74.201.84.163] blocked using dnsbl.sorbs.net
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable; Client host [74.201.84.163] blocked using dnsbl.sorbs.net; Currently Sending Spam See: http://www.sorbs.net/lookup.shtml?74.201.84.163 please help.
Problem receiving emails from gmail
Hi. I have a problem with my zoho account. I was being impossible to receive email from gmail, I get the following error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain juliohurtado.me by juliohurtado.me. [158.69.42.168]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-vk0-f42.google.com [209.85.213.42]:33345 is not permitted to relay 550
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