This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Please, i am having this problem, Domain name is: williamsburg-partners.com trying to create : info@williamsburg-partners.com , but not working, keeps saying "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details". Can you have this resolved immediately. Regards.
I am not receiving emails from certain domains
I am not receiving emails from certain domains, for example of sanlorenzosport.cl and several other domains such as serviu.cl They also do not get any bounce message I think there should be some kind of blockage or blacklist?
* This Domain is not supported or is already registered with Zoho
Hi, I have deleted urjcbeloved.com and change to a new domain but I would like to access the previous email with this domain urjcbeloved.com but cannot access now. When I try to create another account using the urjcbeloved.com domain it status * This Domain is not supported or is already registered with Zoho. So how can I access my email with the domain address urjcbeloved.com again? Thank you. Best regards, Jayden
large delay for emails from gmail
Hi, one of our clients is using your free zoho mail service with their own domain - targosz-kancelaria.pl They have noticed multiple issus with gmail e-mails delay up to few hours, especially from gmail They had as well issue with 17MB attachment not going through The issue is not related to used mail client - same was observed while using mail.zoho.com According to them, their client using gmail didn't get any return mail with info about issue and they got to know about the issue via phone. Are
How many mails can I send from my account per day?
Hi there! I have registered as a free user. Now I would like to know how many emails can I send per day? And what should I do to raise the limit? Thanks.
Android Zoho Mail app wrong time on mail
Hi, The Zoho Mail app from google play store works well in most cases. However the app does not display the local time on messages. I have to minus 7 hours from the time displayed to work out more or less when it arrived. I check my profile time zone and all is correct. The time displayed is in the future so it looks like Zoho thinks I am somewhere in Asia (Japan?). Can this be fixed? Kind regards, Murray
About Ready to Discard Zoho Because of SPAM
Just recently I've noticed a sharp increase in the amount of spam, always from the same one or two companies, with different subjects. I've unsubscribed and marked them as spam, and yet it appears that the spam filters are NOT working. Y'all need to get this fixed! Zoho is NOT the only free email provider, and I have no trouble moving to another provider. I can see from the forum that I'm not the only one having an issue with spam and blacklisted emails appearing in the inbox, day after day. Fix
Other user can send to me but the rest is unable
I saw one of my friend are using his email on : g*****@gmail.com and it could be opened inside my inbox succesfully. But another one,... iwa******@gmail.com trying to send excel file, it's being rejected. With the MailPolicy Violation Error delivering to the address. Google was trying to send but it was rejected by the server of the recipient.... Any clue? why is my email having this kind of error. And unable to receive some email from other users? Regards, Astri
Not receiving e-mails
Dear Zoho, For last few hours I noticed that my e-mail is not working properly. I am not getting emails. I can send but I can't receive any. Please let me know what is going on.
Sending Zoho Mail via Thunderbird
Dear Zoho Team, I´ve set up a Zoho account with my Wordpress domain. I´m using Thunderbird as my Email program and I can receive my Zoho mail with it but I can´t send any emails using Thunderbird. I´ve tried Mailbird as an alternative software and end up having the same problem... I can read my mail but not send any. I´ve tried to get this working for several hours now and I can´t figure out what the problem is nor could I find any solution to this issue online. My current settings are: imappro.zoho.com,
Configuring my zoho account to my kindle
When I try to connect it says unable to connect to server? Unable to open server connection? IMAP AND POP
Cannot verify the domain name icevestswa.com.au (very urgent)
Hi sir, We added the CNAME record and TXT record on the domain and it says CNAME validation and TXT validation failed. Please help as the website will be launched tonight and will go live tomorrow. Regards, Charmagne
Add signature to all members team
Hi, how can i as admin add the signature for all the members team??
IMAP does not get enabled
Is there an ongoing issue where IMAP doesn't get enabled for users? Even though I enable IMAP, and the control panel says that the settings are changed successfully. It does not change. It automatically disables IMAP. Any help is appreciated. Thanks.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. It's very urgent. Thanks.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. Thanks.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. Thanks.
DNS - Primary Name Server Not Listed At Parent
Hi After checking mytoolbox.com I have the following issues: How can I change these? Thank you Ray
Verifying domain
I have a domain that is registered with azdomains.com. I created a website with Wix and connected tat domain with Wix but have not transferred it to Wix. I am looking to add business email - will I verify with azdomains or Wix? Thanks
I can only send email but no reception!
Hello, This is my domain name: www.craftdraft.org and i use a ZOHO email: info@craftdraft.org but i can only send but not receive emails. How do i easily fix this please? Thanks!
Some e-mails is not comming
Hi, some e-mails from other business domain is not comming. Its not going to my inbox or spam its just not comming. What I can do to fix it? Thanks
i can't get the any CODE information form ZoHo. :(
Dear Madam/Sir: I am adninistrator by CNBMHK.COM enterprise mail. I had setup the comfirmation code by my mobile. But i can't get any code by mobile, the TXT or VOICE. I am use china mobile but this time i am working at Ethiopia. i can get any chinese message and can answered the phone, But i can't get the any CODE information form ZoHo. :( my mobile No.: +86 *******2971 this for get the code How to do~~ Please.......
Copying Email to Multiple Folders
Copying an email message to more than one folder is a function we use on a regular basis. Do you have any plans to add this feature?
New filter won't work on the new MAIL
I have added a new filter with the option to move incoming mail to another folder, it doesnt work. I have upgraded to the new Zoho Mail
I accidentally deleted a Spam Email that I needed
Is there any way to recover a deleted spam email? I selected "not spam" and it was deleted.
Problem while sending emails
Dear support team, One of my customer email account got an error message while sending emails "Mail rate exceeded limit." My understanding is he may send out too many email address during a specific period. Please let me know the limitation of sending emails. His email account is products@orientalvages.com. Please advise. Thank you.
Invalid credentials
I am getting invalid credentials error message using IMAP on Thunderbird. I have two domain emails addresses. One works perfectly and continues to do so. The other refuses to work despite checking both server settings and finding them exactly the same on both accounts. I have tried changing my password but to no avail. Any help would be appreciated. Regards Bernard
smtp;541 5.4.1 Mail rejected by destination domain
Hi, We have an SMTP server on our office network to allow scanners in our office to do Scan-To-Email. It has been working fine for the past couple weeks but ever since last week mail stopped coming in from scanner with the following error: Reporting-MTA: dns;mail2.zacway.com Received-From-MTA: dns;iptarget Arrival-Date: Tue, 20 Sep 2016 20:25:10 +0800 Final-Recipient: rfc822;desmond.chen@zacway.com Action: failed Status: 5.4.1 Diagnostic-Code: smtp;541 5.4.1 Mail rejected by destination domain Could
URGENT: my account has been de-activated
I've had to create a new zoho account in order to access this forum. About 18 hours ago our account support@shopping2do.com became inactive with no explanation. We immediately sent an urgent support email as soon as we discovered this but have yet to receive a reply, let alone a solution. This email has all our current customer support enquiries, and unlike ZOHO, apparently, we respond in a timely manner. This is a disaster for us and needs to be fixed immediately and the emails restored.
Problems with sending and receiving mails
Hi. I have a problem with zoho mail. I can't send nor receive mails. All the employees of my company are unable to comunnicate with customer and partners for that problem. It's really important that tha plataform works well.
retrieving gmail account password
I set up zoho to retrieve my gmail messages. I can get those messages from zoho. I tried to login directly to gmail but it didn't accept the password I typed. Since it's been years I didn't access it directly, it's possible that I typed in a wrong password. When I clicked on 'I forgot my password' the only option I have is to have the info sent to an old email address. But that address was deleted a long time ago. I was wondering if, within zoho, there was a way to retrieve my accounts settings so
Getting error message while adding new user
Hello i am getting error message when i try to add new user. This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details Thanks Suraj
How can i delet my businees in joho.com
How can i delet my domain and business in joho site
ERROR_CODE :554, ERROR_CODE :Email rejected due to security policies
Hi there, I got this error when sending an email to our partner's address. Our email is based on zoho email system. So, please check and resolve this problem. Thanks for your help. Best regards! Thuan
unable to receive emails?
Hello Team Zoho, I'm unable to receive mail can you please help me out on this issue id info@strawberrybranding.com
my email was blocked
Hi, our email was blocked last night on the info@ account. It is working now, can you tell me why it was blocked? Thanks Ian
how to forward zoho email to multiple zoho email users
Hi, I have a questions on email forwarding. I set up an email users, and I want all the emails sent to this user to be forwarded to 5 other users. I was able to set up 3 accounts for this email forwarding, but was not able to add more. The option to add more emails disappeared after I did 3. Does Zoho allow email forwarding to multiple users? If so, how should I do it? Best, Ye
add alias
am unable to create new alias. or user. why?
Zoho mail not opening in google chrome
Facing problem of ZOHO mail web page not opening in Google Chrome, plz solve the issue
Cname Codes
Hi, the cname codes for my account have accidentally been removed from godaddy. However, zoo is still showing it as verified. Is there a delay between the 2 systems? Unfortunately, I can't see the codes in zoho as I believe they are only showed when unverified. Could you please help me identify what the codes are? Thanks, Chris
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