The Server could not be connected. Check whether the Server is available to connect in the given name and port number.
I am able to send email but have received none since July 28th.
Unable to add a newly bought .ie domain
Hello, I can't add this newly bought domain name: goodgovernanceawards.ie. The error message reads that free domains are not supported. I have dealt with this issue before please resolve this. Thank you.
Also we can not send or receive emails , you have problems with your service ?? I need urgent solution 911
Also we can not send or receive emails , you have problems with your service ?? I need urgent solution CallCenter 100 % Unavailable
Unable to add a newly bought .ie domain
Hello, I came across this exact same issue about three-four weeks ago. I am trying to add this domain name: goodgovernanceawards.ie but cannot. Is opening a ticket something I have to do every time I try to add a .ie domain name? Thank you.
IMAP Problems
i cannot send or receive emails
Can't send emails. Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Hi there, I'm trying to send emails para I can't, it is saying that: Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Can anyone help me please? The email is contato@dinosdobrasil.com.br Thank you very much
Complicated create accounts
Hello... A few days ago they implemented a field telephone number to create an account zoho We are developers and create their accounts mail to our customers, (there are many). now we can not create them because we do not have many phone numbers. In addition, when trying to create an account, we will never get the message on the phone. Now it is very difficult to create accounts, make it increasingly more difficult. They have some option for developers who can create accounts without many phone numbers?
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please unblock sales@pmanishexports.com
I need help setting up email on domain
I was helping a friend create email with domain name:www.ootegas.com, I got to a point of phone verification and because the code didn't come on time, I went backward to see if I could add another phone number. Now, I can't access the phone verification page. I tried starting all over but keep getting message that www.ootegas.com already exist. I tried signing in but it says email or phone does not exist on Zoho. I need help please.
outlook
can't send or receive emails by outlook please help me
Send and receive emails???
Please can you let me know when I will receive my emails? currently cant send or receive emails.
My domain registration with zoho email was not completed due an error, how can i continue with the setup?
i setup grupofe.com.gt, after entering the verification code from the phone the webpage shows something like "server error", now i can´t continue with the setup, i get an the domain is invalid or already registred.. what can i do¡?
Please Unblock our email
We got a problem. Pls help us unblock our email. We can't work now. our email adress: inbound@blueoceantravel.com.vn
Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000]
Hi, my email blocked with the following error message Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000] Is the size for all the accounts in my domain or for individual accounts. My email address is pradeep.anthony@talentease.com Thanks.
free domain to manage independently
Hi, I created an account for a new domain www.patrimonioinmobiliario.co and apparently became linked to my account www.cybercupones.com as this account is free not allow me to manage more than one domain. The problem is that not let me administer the new domain www.patrimonioinmobiliario.co Patrimonioinmobiliario might release the domain in order to make separate administration ?. Hola, he creado una cuenta para un nuevo dominio www.patrimonioinmobiliario.co y al parecer quedó vinculado a mi cuenta
free domain to create separate account
Hello, I have created an account for a new domain www.patrimonioinmobiliario.co and apparently became linked to my account www.cybercupones.com as this account is free not allowing me manage new accounts patrimonioinmobiliario. Patrimonioinmobiliario might release the domain order to make separate administration ?. Hola, he creado una cuenta para un nuevo dominio www.patrimonioinmobiliario.co y al parecer quedó vinculado a mi cuenta de www.cybercupones.com y como esta cuenta es gratuita no me esta
Cant acces email
Zoho Mail Application is Disabled ! Your Zoho Mail Account has been disabled.Please contact your administrator for further support Admin UsersPlease follow the below steps to add Zoho Mail Application: Click Control Panel » Applications » Basic Apps » Add Apps Select Email from the list and click Ok. How to I solve this message? Best regards
Not able to create new user
We are not able to create new users, it giving some unusual activity error from this IP and try after some time message. We have waited for a while, but still same error is coming. Can you help fix this, we need to setup another generic email account to receive queries Cheers !! Innatique Team
Unusual activity detected from this IP. Please try again after some time.
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are an IT company and we support a group of companies in hardware, retail and food industry. Please unlock us. We have created 2 accounts for testing our api purposes but now we don't have anything running
Trash icon / control
A trend in user interfaces lately that is driving me a little crazy is "controls show up sometimes" thing. Worse, tho, is when those controls are too small. I find this trash can icon too small in the list view. About 30% of the time, when I am attempting to delete an email, I end up opening the email instead. One thing that would also be helpful: multi-select in list view. No, not the checkboxes. I have to click each one. I mean select one, then shift-click select for a range.
Search within mail not working
Hi, For last three days or so, when I do a search within email account, no results are being received. Search terms I know are present and it will "no messages matched your search". I can't find anything that suggests others are having this same issue and it is really frustrating. I have to send a reminder email to customers and currently have no way of searching for the 5 customers whom I need to send this mail to as search function not working. Please advise
zoho.com spf records
Hi, We send mail from zoho mail but when we receive mail at google, mail body contains: google.com: domain of transitioning xxxxxxxx does not designate 74.201.84.157 as permitted sender) client-ip=74.201.84.157 but you have not ip 74.201.84.157 in your spf records?
gmail messages not being received, yahoo received.
babe@babedont.co babedont.co The mxtool is confusing to me. please help attached is screenshot of google failure. Delivery to the following recipient failed permanently: babe@babedont.co Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain babedont.co by babedont.co. [23.235.211.7]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client, or login to the 550-IMAP/POP3
Not receiving mail from google gmail accounts
Hello, Still not receive gmail emails. This morning I have already sent two e-mails and so far has not come . Where is the problem? What is occurring related to dns , what can I do to help and solve this problem ? Because only gmail not enough? Thanks for the answer. Looking forward the solution , it is very urgent. Domain: branquinhotransportes.com.br Error: This is an automatically generated Delivery Status Notification THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. Delivery
Mail rate exceeded limit
Please unblock the limit for fernando@ricciardiadv.com.br Thanks.
Outlook cannot connect to your SMTP server
Cannot send emails through Outlook anymore. Settings haven't changed. I can receive but not send. smtp.zoho.com Port: 465 Email was working fine with Outlook 2013 on Friday morning, but started giving me send/receive errors in the afternoon. I can send emails through the Zoho web-mail page, so why is it suddenly failing in Outlook? Need a fix for this ASAP!
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Please solve the problem @pmanishexports.com
country name in personal information setting page is wrong
Hi zoho mail team, When I switch to simplified Chinese language, the correct country name (國家/地區) of Taiwan is "台灣", not "中國台灣". Please help to modify this, wrong translation on country name is absolutely unacceptable. Zoho is a great internationalized company so I think you guys in zoho do know that providing a correct country name translation (i.e., 台灣) is one of the most important things to win and attract this country's potential customers. Thanks.
Outgoing & Income disabled...
Hi there, My account (which is the super admin for our email hosting with Zoho Mail) has suddenly become inaccessible from Outlook. Upon further checking the webmail interface, I now realize this user account hp@garudacap.com was disabled for incoming and outgoing mails, for unknown reason. Other email accounts under the same domain seem to work fine. Clicking the red area for disabled function (when trying to re-enable them), got the following error message "Operation permitted for paid user(s)
Why is my email blocked?
I am getting a 550 error and have been unable to send email from my account.
Auto Response Reply
Hi I setup auto response for my email, but when someone send to me an email, the auto response works but I don't want to receive a copy of auto-response that the system sent. How can I setup in order to not receive a copy of the my auto response that I sent? thanks Juan Jose
Cant receive emails
I have 4 email addresses for my business. i can send messages from all 4 but can only receive emails on 3 of them. Any ideas how to fix this ?
Can't send/receive mails even after mx records visible at third party tool
Hi, I have configured mx records for my domain(buddycorp.in) as per instructions and verified in the third party website provided. But still not able to send/receive mails on my account. Am able to login to zoho mail with my credentials and compose a new mail to be sent, but not received on other side. When I try to send a mail from other domains, getting message delivery error. Request you to please provide suggestions in solving my problem.
Email Subject LIne
Is there a way to change a subject line from an email received from an outside source? In outlook, you could just change the subject regardless of the email origin. Thank you
Account does not show member of group, but cpanel does?
Hello, In the cpanel, I see a user listed under a group that I've created. If I send email to the group email address, that user receives the email, which makes me think the user is actually a member of that group. However when I log in as that user, the groups section of the their account page says that user is not a member of any groups. How can that be, and which is correct? Thanks, Joe
How do I delete a business account?
I have been sending emails to my business support all day and I have had no replies. I wish to close my two accounts, but it tells me to contact support. Is there anyone that know how to close a business accounts?
Auto-labelling
I am a heavy user of labels. I use them to filter mails from my different customers. When I receive an email, I automatically label it with the company name of the contact it is coming from. But when I reply to a message, the reply is not labelled automatically. Zoho Mail does not give you the opportunity to label a message when you are writing it, or when you are responding to a message. You can only label messages that have been sent or received. Labelling all of the messages in my sent box is
Delete domain keys
Hi, I want the currently generated domain keys record to be deleted, so that I can generate a new one. Although I try to generate a new record, I get the message "Database operation failure". Thanks
Resend Confirmation Mail
Hi I dont have the option "resend confirmation mail" in zoho accounts Why?
Syncing Zoho contacts and calendars to iPhone and Outlook app
My Zoho email successfully syncs with the Outlook app on my iPhone. Yea! I would like to have my Zoho calendar sync with the Outlook app on my iPhone, but cannot figure it out. Also, all my contacts are currently on my iPhone in the native Contacts app. I would like to sync them with the Zoho contacts and then have them sync with the Outlook app on my iPhone. Can you please help me. Thank you, Dean
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