My Email is Blocked
Hello, Please unblock my email account. Also please let me know why my account is blocked. I have just sent 4-5 emails and there is no bounce email. So I don't what the specific reason for this block.
Need to delete attached email in super user account
Dear Support Team, I have my super user setup with the email id: nisuventures@gmail.com. When creating and assigning admin and other user accounts, one particular account (sumanth@cafecups.in) has been assigned with super user accountnisuventures@gmail.com (Pic1) I intend to use sumant@cafecups.in for personal use and i want it to be a separate USER. I tried to edit in super user account but no luck. sumanth is not editable. (Pic2) Could you please help me to remove sumanth@cafecups.in so that i
Unblock Email Outgoing
Reason for the block : Daily Mail Size Quota Exceeds Limit [Total Mail Size=512,000] Please see this problem, Kindly let us know how to unblock so that we can unblock ourselves or tell us a permanent solution, Please unblock as of now sales@pmanishexports.com Thank you.
How can I add group calendars to iPhone?
How do I add group calendars to iPhone's stock Cal app? There is one way which is to make the group cal public and use that URL but I don't want to do that for obvious reasons.
Super Admin mailbox address is different than its Email ID?!
Hi My super admin email/ID/everything was info [at] yami,us but I just changed it to al [at]yami,us Now as you see in screenshot its mailbox address is different than its Email ID and when I click change for mailbox address drop down menu, al [at]yami,us is not there! Also in Mail Administration >> Mail Accounts there is only info [at]yami,us (al [at]yami,us is missing there)
ActiveSync with Windows 10 Mail + Calendar app doesn't work
ActiveSync is working fine on my Android Device and on desktop with Outlook 2016 using 'msync.zoho.com' as server. But it doesn't with the integrated Microsoft apps for Mail and Calendar. It's no problem to configure the account (using 'msync.zoho.com') but it won't sync. I get an error message - translated something like this: An error occured There is a problem with the server or your network connection. Try again later. Error code: 0x85010005 Any ideas? Thanks in advance Andreas
Will you be updating ActiveSync
I don't like the app very much and would much rather use Sparkle app which works with ActiveSync. However, when I try to use ActiveSync to set it up, I get the message that a very old version of ActiveSync is being used and please ask the administrator to update ActiveSync on the server. Even with the default iPhone email client, mails are not very smooth. Sometimes deleted emails reappear and appear as unread.
Registering domain with Zoho
Hi, I am trying to create a new email account for my business at Zoho. I accidentally entered the wrong phone no. Now I cant receieve the OTP to activate the domain or neither can I enter a new mobile number. The domain is smartaudit.co. Please advise. Regards,z
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked my email sales.m@3morganic.com
Emails go into spam
Hi Zoho team, I am currently using zoho mail for work. I used Get Response (email marketing software) several times and now all my emails go directly into Gmail spam box. Yes, now I know that was a stupid thing to do. But this is my email for work and it has been printed on all my namecards, so changing it would be troublesome. Is there any solution for my problem? Thanks a bunch.
Why are Paypal e-mails suddenly put in SPAM folder
Regardless of what I do: Paypal's e-mails are going to SPAM folder. Please fix. Thank you.
"Your account is currently not accessible via IMAP due to excessive usage."
Hi, an user account: josi@sierralajeado.com.br is receiving the following error in Outlook 2013 SINCE 5 DAYS AGO (It is reccurent issue): "Your account is currently not accessible via IMAP due to excessive usage. Kindly try after some time." Please help us unblock ASAP and make sure it won't block again since this is seller employee account. Thanks Marcelo
Cant verify domain
Hi my domain cant be verified I did all the steps on my godaddy account last night and it still is not verified. The Domain is: zb14693384 orangeheadshots.me Tnks
553 Relaying disallowed as Error
Hi, I keep getting a "553 Relaying disallowed as" error when I try to send emails to my gmail account. Please any help is much appreciated
"this domain is not supported or is already registered with zoho"
can't create domain for "www.blackties.us" I don't ever recall creating an account under this domain, this is new. If possible please remove the existing account. Thanks
Deleting emails from sent folder
If I delete emails from my sent folder, will these emails also be deleted in the contact history in Zoho CRM
Unusual user creation activity detected from this IP.
Control panel is showing a message saying "Unusual user creation activity detected from this IP." and I cannot create users, I'm doing some tests to migrate my domain to Zoho. Please I need to create users as soon as possible. Best Regards, Mario Mendez
Outlook 2016 for MAC and setting up my zoho hosted email
I have followed the instructions for setting up the mail in outlook and for some reason Outlook on my Mac won't connect to the Zoho Server. Setup using iMAP Email User Name: Zoho Hosted Email Address Password: Zoho Mail password incoming iMap Server: imap.zoho.com Port: 993 SSL: Yes Outgoing: smtp.zoho.com port: 465 SSL: Yes In Zoho Mail I have enabled the iMAP mail. Cannot connect.... It doesn't allow me to send email or receive email. HELP!
"From" Name does not match Profile name
Hi, I created an account with three separate users and one of them, despite the profile details being correct, still shows up in others' email inbox with my name on it. It is the admin account. Is there some other location where name needs to be changed, in order for the the Reply name on the admin account to match the new user's profile name? Thanks
Domain verification fail
Hi I can't verify my domain, I waited for more than 12 hrs and still unable to get it verified. I'm attaching screenshots. Tnks. Paco.
This Domain is not supported or is already registered with Zoho
domain is bdsserv.com if you could help me with the main account... i could take it forward
cannot access mail through Mail program or iOS devices
my mail program tells me user name or password incorrect, but I can log in online at zoho.com so I know password is OK What's up?
Daily Mail Bounce Count Exceeds Limit
I was notified that 1 of my account below was blocked. Can you unblock it? May I have the quota limit for both free plan and standard 10GB plan, I need to compare it first before considering an upgrade. Thank You! User : derick.lam@remi.com.my Details :Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ]
My Mail Account Blocked
My email account claim@abhmedicolegal.com is being blocked. I've clicked the banner link but still blocked. I've contacted support@zohomail.com but no response. Can someone help me. Thanks in advance.
Please unblock my acc
Hi, Please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: info@saigonhanoiholiday.com Thank you verymuch !
Sender Address Blocked
pleasea admin unblock my email hrdrecruitment@mispharos.com i have to use this email for work. thank you verymuch
Zoho mail says The MX Records of your domain fairfield.lk are not pointed to Zoho .... but my host shows the correct mx record
Zoho mail says - The MX Records of your domain fairfield.lk are not pointed to Zoho and you may not receive emails in Zoho - however my host shows the correct mx record entry as :mx.zoho.com. I am able to send emails but not receive them. Using https://mxtoolbox.com to check shows the following message. Please help. Sorry, we couldn't find any name servers for 'fairfield.lk'
Please unblock my acc
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can someone please unblock my account so I can send email again? My email is info@saigonhanoiholiday.com Thank you very much! Please reply me soon
Help Restore Emails
2 days ago on Saturday I moved the contents of my sent items and inbox within imap connected Outlook. It took ages - 350 items in Sent Items and 7500 in InBox. My pst file now says it is corrupt. Fortunately I have a backup from the day before. Is there any way you can restore the contents of my Zoho inbox and sent items from morning of 16 July 2016 or earlier?
Zoho Support Team Please help me
Hi, Please check my ticket number ##12006557###. Not able to create email accounts. Please help
Where has the Two Factor Authentication menu gone? My emails stopped syncing and the TFA tab is missing?
What is happening? The TFA tab has dropped off the dashboard and my emails have stopped syncing
Unable to recieve emails.
Zoho says- the MX Records of your domain fairfield.lk are not pointed to Zoho and you may not receive emails in Zoho. However my host shows the currently set mx record as mx.zoho.com when i look it up on http://mxtoolbox.com/, it shows as: Sorry, we couldn't find any name servers for 'fairfield.lk'. Please help
5.5.1 Authentication Required - Outlook can receive email but unable to send email.
I happen on last Fri. Suddenly one of my account unable to send email. Need help. Kindly reply email to peifa@aureus-education.com
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked my email sales.m@3morganic.com
Domain already exists.
Buenas Trato de agregar el dominio hghdesarrollos.com y me sale este mensaje Domain already exists.
Can't receive email
In the mail, there is a notification mentioned that my MX is not pointing to Zoho. I am pretty sure I had set up the MX records with TXT .... already more than 1 day. I still can't receive any email. I tested sending email from gmail still can't receive. I don't know what to do and setup now. Any help. Thanks
Firefox open messages while Chromium does not
A strange phenomena has occurred. Firefox opens mail messages while Google Chromium does not. This is the case on a Windows 7 laptop but it is the same on a Xubuntu Linux laptop. Both operating systems behaves the same way. So i guess it has to do with the browser. Can any body enlighten what has happened and how to fix it. Ingmar Forne, Finland
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked Please unblock my account joanede@zoho.com Please explain how I can avoid this problem in the future
Unable to send email via smtp(s)
I'm using Zoho Mail with pop3s/smtps connecton from the mail client software on my PC. But from July 5th, smtps connection yields to "Connection error". That error message appears in 1 minutes or more after sending a mail (not so soon). Receiving mail with pop3s is working perfectly, and I can send mail from web interface. I'm using smtp.zoho.com:465 with Auth. What settings or messages should I check ? Thanks in advance.
Zoho mail in iPhone
Hi there, we calibrated our account anuradha@flyadds.lk address to the default iPhone client but there seems to be a problem of email receiving and sending. And our address designs@flyadds.lk is working okay set to the same iPhone. Can you please hep us with this. Thanks! regards Lalaka
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