Custom logo dimensions
What are the dimensions for the custom logo in Zoho Mail? Here: https://www.zoho.com/mail/help/adminconsole/custom-url.html It says 40px (h) by 50px (w) - super small In the control panel it is 150px (w) by 40px (h) - blurry Searching the forums I found 188px (w) by 80px (h) - text becomes quite small. Seriously what are the proper dimensions and why am I finding so many different conflicting answers? Any help appreciated!
ZOHO email
I get this error message when I try to send an email. Can't send anything. I've never seen anything like this before. I am trying to BCC 10 clients and it's not letting me. If I try to contact support, same error. What is going on?
Mail POP3 not delete from mail server as config + not update status after reading from MS Outlook
Dear Guru, 1. Problem 1:I'm using POP3 for Zoho Mail to download email to MS Outlook. In MS Outlook setting: I choose "Leave a copy of messages on the server", "Remove from server after 3 days". But when I go to web mail, I see that old emails were not deleted. So my mail storage is large, it's not automatic deleted as requirement. 2. Problem 2: After I read email in MS Outlook --> Mail server does not update status (unread -> read). Thanks.
Lost Super Admin
My main account (andy@masseyfam.com) has lost admin rights. It had super admin rights yesterday. It's preventing me from adding additional email accounts. Please help.
3rd party spam filter
If I use a 3rd party spam filter, what address do I point my spam filter service to?
Problem Zoho > Hotmail
Hi. I use my Zoho account from Hotmail.com. A few hours ago i have problem to send emails to another hotmail accounts. I get this error from Zoho. Technical details of the failure: Host not reachable. Received:from BLU004-OMC4S23.hotmail.com (blu004-omc4s23.hotmail.com [65.55.111.162]) by mx.zohomail.com
Aun No Puedo Recibir correos
Saludos he realizado la solicitud en dos ocasiones, he realizado o que me han dicho y aun asi no me funcionan, no puedo recibir correos.
Unblock my email please
Outgoing email is blocked due to an email with a maximum recipient overage. Please unblock. I require this email address for work.
Is Zoho Server Hacked Again
Hi From last couple of days i have noticed a spike in DMARC Reports coming from Russian Mail Service Provider qq.com. The reports are indicating failure for some in DKIM or Temp Error for SPF BUT all have been sent from server163-mail.zoho.com. As far as i am aware, none of the users are sending mails to this service provider. Can you confirm if the server has been compromised again ? Regards Admin EFRTLogistics.com
Verify my Domain - Need Help!!!!
I cannot find my ZB**** code. When I hit control panel it just takes me back to the screen to verify my domain. Can anyone help me find this code or send it to me. Thanks, Bianca
Emails disappeared. Any chance of recovering deleted emails?
I have mysteriously lost the last five weeks of my emails. This is pretty serious, since come contracts are among them. Is there anyway to recover them? If they were deleted or marked as spam and then deleted is there any chance of recovery? I am desperate! Thanks!
Getting rid of a chat person from the Smart Chat Bar in Zoho Mail
In our group of 5 collaborators we have ONE individual whose chat status shows up at the far right of the Smart Chat tool bar in Zoho Mail. You can see in the attachment "Catherine" with the green available status. How do we get rid of that? Her status fluctuates from "Available" to "Invisible" at random seconds apart from each other when she is away sometimes with pop ups and it is annoying as hell. No one else in our team shows up on the tool bar in that area. Is it a setting on her end, the
Zoho server rejecting mail
Hello, I changed the settings per instructions in my dns settings. My mail ingo @galvanoroginals.com is still rejected by the server. I have enclosed a screenshot of the notification in apple mail. In the iphone the mail is also rejected. Please advise. Thank you Delia
Sometimes not receiving mails
Hi, I missed few important mail like a job offer letter. then I tested with two different Gmail accounts. I have sent 6 emails out of that I received only 3 emails and didn't receive delivery fail error also from Gmail. Please fix this as soon as possible. because the sender will not get to know that their mail didn't receive by the recipient. Sent mail from Gmail1: Sent emails from Gmail2: Received emails: Thanks, Piyush
I cant received email
Hi there. My email is "sgunderson68@zoho.com" I dont received all email from another email. Please tel me why?
-1.985 PYZOR_CHECK Similar message reported on Pyzor (http://pyzor.org)
Hi, My emails come in spam . See more info: http://www.mail-tester.com/web-16F1Nv -1.985 PYZOR_CHECK Similar message reported on Pyzor (http://pyzor.org) Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting (http://public.pyzor.org/whitelist/) -1.729 RAZOR2_CHECK Listed in Razor2 (http://razor.sf.net/)
SPF data for zcsend.net is outdated
I've hosted my domain with zoho yesterday and set SPF for it as v=spf1 include:zcsend.net ~all When I tried the setup with mail-tester.com here is what it says about SPF What we retained as your current SPF record is: v=spf1 include:zcsend.net ~all It should be changed to: v=spf1 include:zcsend.net ip4:74.201.84.163 ~all Also when I sent a message to another mailbox and checked out smtp headers it was said there: softfail (censored: transitioning domain of censored does not designate 74.201.84.163
-1.985 PYZOR_CHECK Similar message reported on Pyzor (http://pyzor.org)
Hi, My emails come in spam . See more info: http://www.mail-tester.com/web-16F1Nv -1.985 PYZOR_CHECK Similar message reported on Pyzor (http://pyzor.org) Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting (http://public.pyzor.org/whitelist/) -1.729 RAZOR2_CHECK Listed in Razor2 (http://razor.sf.net/)
Can shared contacts autofill in the to: field and/or be simply added to ALL CONTACTS?
At the moment, shared contacts seem pretty useless, as they don't autofill when I go to compose and email and I can't even manually send them over to my own personal contacts. Am I missing something?
All subfolders missing !!!
hello, i can't see or access any subfolders for my inbox, the little grey triangle icon that allows to expande all subfolders is missing, I can't access 90% of my company emails PLEASE FIX IT AS SOON AS POSSIBLE (i'm using the old UI and i don't want to use the new one) thanks
Unable to receive incoming emails please help
Hi Friends, Greetings!!! I am unable to receive any incoming mails... please help.... Domain : www.paarshva.in Domain from : Godaddy Emails : puneet.sheth@paarshva.in pooja@paarshva.in Also note that out going mails do work fine.. Some issue in the settings.. Thanks in advance. Regards, Puneet Sheth
Not recieving email messages
I am not recieving email messages. I noticed this a couple days ago and later that nigjt I all of a sudden had 15 messages delivered at once. I have sent myself a message but have not recieved it. Are there any issues with the server?
can't able to receive the mails
HI, we are not able to receive the mails , please solve the issue.
Our vietnam team have really slow access
Hi, we tried to use ZOHO Mail and it is working fine, but when it is question of Vietnam team, the page loads in about 15 minutes. Any reason why ? Gmail takes few seconds for them. Thanks
about not able to send mails to yahoo mail!!!!
Hello, There is a mail delivery issue that I urgently need your kingly help, PLS see the mail-failing message list below: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 10 May 2016 20:26:03 -0700 from cs@onlinestore001.com [cs@onlinestore001.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <pbw3337@yahoo.com>, ResponseCode 421,
Want to use an email as incoming email address only?
Hi, We have set up a team email that we are using for all our team communication - team@x.com but whenever we are making a reply for the emails directed at team@x.xom, in the from section we are able to see 2 options but by default team@x.xom is the one. It creates confusion if someone replies from team@x.com I am looking for a way where team@x.com can only receive email but the outgoing is not active. Any solution guys?
Mobile notifications keep appearing for same email
I setup my email and now I am receiving updates for the exact same email every few minutes. Yet I have already viewed and replied to the email in question. Funny thing is it also doesn't appear in my inbox though... Is this a bug with the app?
emails gets spammed
Hello I have added DKIM and SPF records to my domain but my email keeps getting sent to the spam inbox of the receiver. please help me out. this is causing a lot of problems with my business thanks
postmaster email address already exists when create group
hello, this is happen when i change my super administrator mail, and delete my old super administrator mail address. when i choose, group tab in control panel, it's list are empty under the new super administartor, but when i try to create postmaster group it just failed, and status pop up said email address already exists. any help please? thank you.
cant reset password
how can i possibly reset password on a zoho domain based webmail which i cannot access due to password error. it keeps sending the reset email to the webmail box
Update your timezone
Every time I log onto Zoho Mail web interface I am greeted with this message: Update Your TimeZone Hi Murray, You have accessed Zoho Services from a new timezone which is different from the timezone (GMT +2:00) South Africa Standard Time (Africa/Johannesburg) saved in your profile. (GMT +0:00) Greenwich Mean Time (GMT) Do you want to modify the details to match your current geographical location? Note: All events and calender entries will show up in the timezone updated. I live in South Africa,
ZB******* Code
I cannot find my ZB code to verify my domain. I have looked under control Panel, however it continues to take me to the verify your domain screen. Please help me find it or send it to me. Thanks,
Email to Zoho gets bounceback error: 550 5.1.1 <....@....com> "User unknown"
Here is the content of the bounceback: .... [Gmail headers] ... Delivery to the following recipient failed permanently: [my user]@[my domain] Google tried to deliver your message, but it was rejected by the server for the recipient domain [my domain].com by mx.zohomail.com. [74.201.154.201]. The error that the other server returned was: 550 5.1.1 <[my user]@[my domain].com>... User unknown ---- Original message ---- ...[additional Gmail headers and mail content]... Any feedback is appreciated.
Form mail from me
Hi, I have a wordpress website with a contact form, the website domain name is what I use for my Zoho account. The problem I'm having is when I submit the form with a e-mail address that's not the same as my Zoho one, it says from me, yet on my zoho mobile app it comes up with the senders name. is there a way to have the senders name to come up on my desktop computer instead of saying from me? any help will be much appreciated
yahoo is blocking 74.201.84.154
This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 10 May 2016 20:35:31 -0700 from .. [..] ----- The following addresses had fatal errors ----- [Status: Error, Address: <...@yahoo.com.hk>, ResponseCode 421, 4.7.0 [TS01] Messages from 74.201.84.154 temporarily deferred due to user complaints - 4.16.55.1; see https://help.yahoo.com/kb/postmaster/SLN3434.html] Message
Your IP is on blacklist
Hello I cant send mails, beacouse your ip is on blacklist. Ok this problem is about 5 days. So please tel me when will bi this problem solved. thanks
Filter to copy rather than move
Is it possible to set up a filter to copy incoming mail to another folder rather than moving it? I can't see an option within the filter rules; also I can import a 'move' filter set up in Thunderbird, but not a 'copy' one. The reason for this, I have set up another email account (let's call it account2) to forward emails to this one (account1), and have a filter to move these to their own folder (folder2), if they contain the account2 email address. However, in the event that I get an email sent
Dial Yahoo Password Recovery Number 1-800-469-7195to Overcome In Numerous Hurdles
Dial Yahoo password recovery number to overcome in numerous hurdles such as losing access to the Yahoo account, troubleshoot errors, for sorting out emailing troubles and lots more in just a while. A phone call at the Yahoo mail help desk will resolve several technical troubles in just a while so ensure for seeking immediate help from Yahoo password recovery help desk and attain best possible solutions.
"Add domain" error
Adding my domain in .com and getting an error: Sorry! Free domains with extensions such as .tk, .cf, .ml etc., are not supported.
email sent get's spammed
hello, I have added spa and dkim records to my domain, however my sent emails still keep getting spammed. please help me out thanks
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