Unexpected Server Error
I can't access my Zoho mail using the web. I'm getting an unexpected server error. I'm also a paying customer. I thought Zoho recently implemented changes so the email service would not get interrupted like this. What's going on? Also, your Zoho status page (status.zoho.com) is never right. The mail server is down for me, but the status page says there's nothing wrong with Zoho Mail.
Shared Folders and organization
It all started with that had the need to share a folder but every time I tried gave me error that had no one in my organization so when I started to add co-organization I get this added successfully but does not appear in the folder and not let me share the folder yet. what I do? Thanks Mary Retana
I can't log in.
Hello, I have an email account at zach@vitalityrecs.com, my admin account, but I can't login. I lost the backup codes, TFA won't work because none of my phones support it, and I didn't set a backup phone to call. Can anyone help me?
Blackberry Zoho app via amazon app
The app worked a treat on my passport, but despite loading it on to my classic it launches but won't load the emails, I am runing the latest runtime and OS10, any ideasn thanks in advance
issues on sending e-mails... i can send, but i can't recieve
i can't recieve any mails... but i can send them correctly Delivery to the following recipient failed permanently: zandra@imagencreativaz.com.ve Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain imagencreativaz.com.ve by imagencreativaz.com.ve. [192.3.11.170]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ig0-f178.google.com [209.85.213.178]:33190
issues on sending e-mails... i can send, but i can't recieve
this is the error i get everytime i want to send e-mail to my zoho acc. Delivery to the following recipient failed permanently: zandra@imagencreativaz.com.ve Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain imagencreativaz.com.ve by imagencreativaz.com.ve. [192.3.11.170]. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-ig0-f178.google.com
Problems sending emails
I have some problems to send e-mails to my clients. When I try to send a message the message below appears: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. victor@ccfb.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <victor@ccfb.com.br>: Recipient address rejected: Message rejected due to: SPF fail - not authorized. Please seehttp://www.openspf.net/Why?s=mfrom;id=rafael.nishita@bridgeup.com.br;ip=74.201.84.163;r=victor@ccfb.com.br
553 Relaying disallowed as emanuele@emanuelesantanche.com
I configured postfix on my server to send email through zoho smtp server. I had some trouble with TLS,which I fixed. Now I'm getting 553 as error. I don't know if relaying has been blocked for the account. This is from /var/log/mail.log: Dec 7 18:08:28 depressionteenshelp postfix/pickup[13388]: 362E542101: uid=0 from=<emanuele@emanuelesantanche.com> Dec 7 18:08:28 depressionteenshelp postfix/cleanup[13405]: 362E542101: message-id=<20151207180828.362E542101@FREEDOMANDCOURAGE> Dec 7 18:08:28 depressionteenshelp
Can't add filters
While trying to create a filter or modify an existing one, I'm getting the message: Error while adding filter! I tried this on two accounts of my domain and on both of them I'm getting this error. How can I solve this problem? edit: Apparently this only happens using the older version of Zoho Mail. With the new version this problem isn't happening.
Not receiving e-mails (custom domain)
Greetings, We're not receiving mails on our custom domain account. Last received mail is from 20 minutes ago and we've sent various tests from a handful of providers without success.
Email Down?
Have not received any email to multiple Zoho corporate accounts. Sent email from a gmail account to two Zoho hosted corporate email accounts and copied a yahoo address. Gmail > Yahoo went through fine. Gmail > 2 Zoho corporate accounts - still nothing 15 minutes later. Please advise.
Set up email but when I send email, recipient receives email with my name rather than my business email address
How do I make my emails show my email address to recipient rather than my full name? Tried changing my name in my settings to company name email address but still the same.
ResponseCode 421, 4.7.0 Temporarily Deferred
Will I receive a notification that the message was delivered. Is this an issue on your end or yahoo's? Probably unrelated, a Google search reveals that the latest Eset database is blocking 'mail.yahoo.com" IP: 98.138.79.21
Weebly email verification
I cannot get my Weebly website to verify. My website address is www.columbiacertifiedpest.com I tried all the steps and it is not allowing me to verifiy. I have attached screenshot to show that I'm the owner. I have an email address info@columbiacertifiedpest.com but it is not allowing me to send emails because of this issue. Thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
All emails on my domain "gacchami.com" are returning "Unable to send message;Reason:554 5.1.8 Sender Address Blocked". Please check.
Unable to send messages to my clients.....
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Some concerns about security
There seems to be a hacking tool available online http://mrcrackworld.com/this-month/cheat-crack-download-zoho-mail-password-hacker-free-hack.gov and hackers willing to do it for hire http://hackersforhire.org/hack-zoho/ Do these tools actually work? If so, what does the Zoho team do or intend to do to mitigate these security risks?
admin account is inactive
i am trying to login onto my admin account which is admin@feelpankh.com or jaysarraf596@gmail.com but i am getting an error message as Account is Inactive. how did it become inactive ? I just setup my account few 4 weeks ago.
my emails is not received in the other end?
Hi Zoho, i have two emails on zoho. When i sent emails from these the receiver does not get them. What could be wrong?
admin account is inactive
i am not able to login into my admin email which is admin@feelpankh.com / jaysarraf596@gmail.com It has been just lest than 4 weeks i have setup an acount with zoho and for no reason my account is shown inactive. I am able to login with the rest of the email within the organization but only the admin login is not able to be logged in.
My Emails are not sending under the email address i would like - how do i fix it?
Hi, I sent a few test emails from my user accounts and they are not appearing as from the email address I want, rather they are appearing from my own name and not my business email. They only appear as my business email when you click into my name in outlook. Is there a way to make the emails appear from the business email address, rather than my own name. I messed around in admin settings and changed everything I could find that I thought it could possibly be, but still I have no luck. Thanks.
Not receiving emails
I receive the message below every time I send a message to my Zoho email. I created the email last night. What might be the problem? Delivery to the following recipient failed permanently: info@orotundfilms.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain orotundfilms.com by smtp.secureserver.net. [72.167.238.29]. The error that the other server returned was: 550 5.1.1 <info@orotundfilms.com> Recipient
Whitelist not working?
Hello, I have set up a whitelist for my family (organization) a while ago. Yesterday I noticed that email are in my spam folder that are on the whitelist. I double checked this and the address is still on the whitelist. I am getting emails from that address weekly (every Monday) and until last week they showed in my inbox. Yesterday I did not get the email in my inbox but in the spam instead. What can I do? Regards, Michael
Delete an organization
I want to close my Account. But I'm unable to delete my organization. Can anyone help me, and tell me all the steps to do so?
Email Templates
I have uploaded a PDF template w/ hyperlinks in-bedded. 1. Does the PDF/template show up in the body of the email? 2. Does the hyperlink automatically work upon transferring into template? 3. How do I review to see exactly how this will look upon my recipients receiving?
Email ids are blocked
Hi, My outgoing for all the email ids on wholesaleladieswear.com has been blocked. I am unable to send any emails. Please unblock the same. The error is : Unable to send message;Reason:554 5.1.8 Sender Address Blocked sales@wholesaleladieswear.com leggings@wholesaleladieswear.com kayaa@wholesaleladieswear.com admin@wholesaleladieswear.com Please do the needful. _Thanks,
How to block/filter a specific server?
Lately I've been getting a lot of spams from a specific server from "cloudapp.net", but all of the sender e-mails, subjects and body are all different each time, but the server is still the same. Is there a way to block or filter all of the e-mails from this "cloudapp.net" server? Like I said, even the sender's e-mail change on each spam, so I can't make a spam filter for them.
Postfix Zoho Relay
Hi, I been trying for hours to set up the smtp relay on my debian 8 with postfix and I couldn't make it work, I keep getting this error: Mar 14 03:37:24 myDomain postfix/smtp[5379]: CF03320C7B: to=<address@hotmail.com>, orig_to=<root@myDomain.com.ar>, relay=smtp.zoho.com[165.254.168.48]:587, delay=1.9, delays=0.02/0/1.7/0.16, dsn=5.5.1, status=bounced (host smtp.zoho.com[165.254.168.48] said: 530 5.5.1 Authentication Required. (in reply to MAIL FROM command)) Mar 14 03:37:25 myDomain postfix/qmgr[5314]:
Random E-Mail disappear
Hey, it seems that the mail server only randomly lets e-mails through. We have a lost rate around 50% for some reason :( It seems that in most cases e-mails with attachments disappear. That's critical since we can't even send a public pgp key with the e-mail then. Any ideas are welcome, thanks in advance! - Dominik
outlook not reviving emails or sending
Outlook won't receive or send. Am receiving on my phone and on the Web. Also customer is having same issues. Need fixing asap been like this for over a week.
Drafts don't go away after being sent.
After I send an email in my draft folder the draft does not disappear. How do I get the program to stop saving drafts that have been sent already?
I can send emails from my zoho account but I cant receive them
I can send emails from my zoho account but I cant receive them and if it points. help please!
Email not being received
I have an issue with receiving mail. Please can you advise as I have many missing email from clients. I have raised a service ticket but not had a reply yet.
Adding my domain works but my address has an "address already exists" error
Hi, I've just added one of my domains (flaxx.net) as a test before paying for the Zoho service. This has worked fine, but when I add my address (simon@flaxx.net) Zoho Mail tells me that the address already exists. How can this be? I don't think I've done anything to configure that yet.
Where are the ZOHO IMAP emails stored
I am a little bit confused after doing a migration via IMAP into my new ZOHO account. When I check the available storage it shows 100% free meaning no emails have been stored yet. However, I did the migration successfully. Does this mean that ZOHO simply accesses the emails via IMAP from my old server, or are they now stored at ZOHO? I need to know as I am about to deleted the old files at my previous hosting company but I have to 100$ sure the emails will not disappear once I do that
Wierd E-Mail Problems
Since last week I am either not getting e-mails or they arrive hours after they are sent. Some have no sender or anything in the subject line and then some e-mails are completely scrambled and don't make any sense. Something has to be fixed ASAP.
Resetting pop password
I recently had to reset my pop password at server level. So I need to change it on Zoho Mail in order to download mails again into Zoho Mail. When I try to reset it, following this procedure: - Go to settings - click on mail accounts - click on edit for the appropriate email box to administrate - fill in the new password - doesn't want to update The return message I get: "Zoho Account already exists for User" Thus I am unable to reset it, unable to download my mail. I've send 5 enquiries using
Outgoing Blocked
Hi, My outgoing for all the email ids on wholesaleladieswear.com has been blocked. I am unable to send any emails. Please unblock the same. The error is : Unable to send message;Reason:554 5.1.8 Sender Address Blocked sales@wholesaleladieswear.com leggings@wholesaleladieswear.com kayaa@wholesaleladieswear.com admin@wholesaleladieswear.com Please do the needful. Its been more than a week since no one is responding on it. _Thanks,
Unable to receive email from few domains/email ids
I am not able to receive email from few domains/email ids i even disabled spam filter then also i am not able to receive the mails.I am able to receive that emails on Gmail but i can't receive them here in Zoho mail.Can you please review my account and advise the cause and/or correct the problem? Thanks!
Error sending email
I'm trying to send an email, but is presenting the following attached error. This only happens when I send to this recipient. @ aborlccf.org.br
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