No emails coming in
Hi, I am not receiving any emails, I have tried to send myself an email from another acct and I am not receiving anything, possibly for the last few days. Bit desperate as we are a nursery and not getting important emails from our parents.
Problem with Schedule Email parameters in "Send Reply to an Email" API
Hello, This is my Json script: { "fromAddress": "test@gmail.com", "toAddress": "{{8.fromAddress}}", "subject": "{{8.subject}}", "content": "{{4.result}}", "action": "reply", "isSchedule": true, "scheduleType": 6, "timeZone": "Europe/Lisbon", "scheduleTime":
Oldest mail on top?
I am old, and probably missing something simple, but how do I flip my zoho mail so oldest mail is on top? Thanks in advance, and a HUGE thank you to the entire ZOHO team. You just keep getting better!
Move Archive Button in Zoho Mail to Main Toolbar?
Is there a way to add the Archive Button to this tool bar so I don't have to click the three dots every time?
need payment link excl. TDS Amount.
Dear Team Zoho, Kindly generate a payment link excluding TDS amount. So that TDS can be submitted through portal. Thanks & Regards, Arijit S.
Unable to send email through Gmail
So I had a custom domain email from Zoho and I was able to send emails from this account through my gmail. 2 days ago I added another user. This user is not able to receive any emails, that's the first issue, moreover, even though I haven't changed anything else other than adding this user, now I am unable to send email through my gmail account with the first user either! I have opened a case with priority "I am stuck, need assistance", haven't got a single reply in about 36 hours. I am unable to
"Invalid Credentials(Failure)" when configuring IMAP (Outlook)
Getting the below response when attempting to configure Zoho mail in Outlook 2016: Notes (what I've done so far): Zoho mail on web client is working with no issues. Though I was certain the username & PW were correct (was using same credentials on web client as I was attempting to utilize in Outlook 2016), just in case, I went ahead and changed my password on the web client and re-attempted Outlook configuration; same error response. IMAP for my email account was enabled on the web client (and POP
Unable to add subdomain email account under the main email account
Hi, Is it possible to add a subdomain email account, like sky@agent.rebrightrental.com from the Admin Console of admin@rebrightrental.com in Zoho Mail? Or is that not possible? I want to create at least 3, like oak@agent.rebrightrental.com, bliss@agent.rebrightrental.com,
How to delete a large number of emails
Since no one else seems to be asking this, there must be something in the zoho mail interface that I am failing to see. Not looking for an automatic method. Instead, when I sort email by sender, I want to be able to select all emails from a sender and
want to renew my account
I am not getting email - it seems renewal of account is required. pls check and advise how to renew the account and what would be the charges
Mail app and desktop on chrome not syncing properly.
Yesterday I spent a significant amount of time on the computer moving emails to different folders, and deleting several. This morning, I realized on my zoho mail app it still showed all the emails in the inbox. Nothing had synced. I couldn't find a sync
Can't connect to Thunderbird
Setting up Thunderbird I get an error message: "Unable to log in at server. Probably wrong configuration, username or password". The password and email address are definitely correct as I used them to log in to webmail. My settings are definitely correct
Can't receive emails, but can send
I setup a mail using the domain @shopik.io. I set this up using the correct CNAME record on Namecheap. When I tried to send a test mail from my Gmail account it was not able to send and I got the following error; The response from the remote server was:
Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime
Hello i'm unable to send any email because i keep getting this error Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime i have literally sent less than 10 emails today i'm not sure why i'm getting this
default to display images in mail
How do I set my mail settings to default to display images, rather than asking me each time I open a message? Thanks, Sup
New Emails not being received in Zoho Email account
I have built a new website for my client, who has an email address like his_address@zohomail.eu (example). When his customers use the Contact Form on his website, the notification emails are sent to an address as his domain name, and the Webhost automatically
I already configured DKIM Records, and other records as well
I already configured DKIM Records, and other records as well but it is still going like a spam mail
No recibo correos
Buena tarde. No estoy recibiendo correo en Zoho mail, pero si puedo enviar. Como puedo solucinarlo?
Email not sending on Iphone on (1) account. Works with the others and set up thesame.
When I attempt to send an email on one of our accounts on my iphone, It doesn't and. then comes back with an error message.. I've reviewed my other two accounts, and they both work fine on my iphone, it's just this one account.. I've also looked at the
Receive the incoming emails of my users
Guys, I need some help. As an admin, can I receive all the incoming emails from my users?
I couldn't create new email "connect@cafeconnet.lk"
Dear Manager, I want to create new email "connect@cafeconnect.lk" but I can't do that. Please help me for that.
didnt add my soho account Mail
i cant add my soho account arturo@thrivechile.com in Mail (apple)
Zoho desktop problem when using 2 displays
I have a Microsoft Surface Pro with a second display attached. When I open Zoho mail desktop and place the window on on the second display and I keep the display attached, everything works fine. HOWEVER: when I then detach the second display (the Zoho
Mix and Match Email Plan
Dear Zoho Sales Team, I hope you’re doing well. I am currently subscribed to Zoho Mail Premium with one account. However, I would like to modify my plan by adding two Mail Lite (10GB) accounts alongside my existing subscription. Could you please confirm
Will Zoho implement DANE?
I know that setting up DNSSEC and DANE is quite a risky process. But it will improve email security. With DANE, a server can verify a SSL certificate before connecting to the server. There are some RFC related to DANE which can be found here: DNS-based
How do I stop Notifications in Mail?
How does one turn off notifications for our Mail accounts? Why is an answer to such a basic question impossible to find in this community forum? Also, could you point us to the most current user guide so we don't have to spend time asking such fundamental
mx.zoho.com servers blacklisted by UCEPROTECTL3
Hello, An MXtoolbox check for my domain showed that UCEPROTECTL3 has blacklisted all three of the zoho MX servers. I am unable to sign up for Zeptomail service for our company transactional emails until this issue is resolved. But this is out of my hands.
ERROR CODE :550 - Your message to <xxx@xxxxx.xx> was classified as SPAM.
Hey Team, I'm using Zoho Mail with my own domain, and from some of the recipients I'm receiving following error message: ERROR CODE :550 - Your message to <xx@xxxx.xx> was classified as SPAM. Please add more content, cut down on HTML links, use fewer
DKIM cannot be enabled for the domain as no verified default selector present
Can't get the DKIM working. May you please check my account (nksy.us) to see what's wrong?
Zoho not receiving verification email.
I developed a website registration page and need to send verification email. I am using sendinblue for sending out the verification emails. Somehow, the mail is not being received by the Zoho users. Gmail, outlook, yahoo domains works fine but when I try to send the mail to my Zoho account I am not able to receive the mail. Can you please let me know what might be the issue?
remove email address from an old account
I have deleted the domain and/or closed the organization in my Zoho account, but the email address (e.g., info@brassprime.com ， orders@brassprime.com , returns@Business Companion ) is still associated with the previous organization. Now I cannot
incoming email not blocked
I am continually having to add emails and domains to my blocked list, but Still get an occasional email that is on the lists but does not get blocked. Suggestions?
Help! Unable to send message
Help! Unable to send message I have this email sales<at>teadvancehydraulics<dot>com, but I couldn't send outgoing email. (Reason:554 5.1.8 Email Outgoing Blocked.) Can you please help?
Weekly Tips: Avoid any email mishaps using Zoho Mail's Email Recall
Let's say you have just sent an important email to a recipient with an important attachment. Moments after hitting send, you realize the attachment is outdated and missing some critical updates. Sending another corrected version of the email without addressing
Messaging
Whenever i send a mail to someone, it come with the my name of the company, instead of the name of my company.
Can't receive emails. MX Records are good apparently.
Hello, For the past couple of days I have been able to send but unable to receive email through Zoho Webmail. I went into Admin Console and it says: MX Records are configured correctly and Your Domains MX Records are pointed to Zoho. Could you please
Error when adding phone number
Hi Team, I'm getting an error when trying to authenticate using my phone, please see image attached. thanks, Jose
Unblocking Outgoing Emails on exports@carelyexport.com – Urgent Assistance Needed
We are a newly established export-import startup operating under the business name Carely Export, and we are currently using Zoho Mail for our business communications. However, we are experiencing an issue where our outgoing emails are being blocked,
IP BLACKLISTED UCEPROTECTL3
Your IP 136.143.188.56 was NOT directly involved in aabuse, but has a bad neighborhood. Other customers within this range did not care about their security and got hacked, started spamming, or were even attacking others, while your provider has possibly
Email rejected per DMARC policy
Hi, We've got the return message from zoho like 'host mx.zoho.com[204.141.33.44] said: 550 5.7.1 Email rejected per DMARC policy for circlecloudco.com in reply to end of DATA command' We're sure our source IP address matches the SPF the sender domain
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