Adding users but user exists
I go to add a user but get a message "user already exists", however the user does not show in my "User Details" List (control panel, user details). Its as if the needed user is there but I cannot access them nor see them. Greg Aanes 2109 Queen Street Bellingha WA USA
Email Routing - Disable Warning
How to fix this so my emails don't get bounced. This is causing Zoho to disable my "Email Routing" settings to my Google Apps email inbox. ? This was working perfectly last night; starting from this morning I got this message and the "Email Routing" settings are constantly becoming disabled. -----See Below-------- Dear Admin, Greetings from the Zoho Mail. You have configured email routing in Zoho Mail. This is to warn you that emails sent to following email routes configured for the domain isps.edu.tt
Mail Delivery Issues
Hi, We have experience problem with our zoho mail when we switch to Hostpapa yesterday. The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-vk0-f54.google.com [209.85.213.54 ]:34285 is not permitted to relay 550 through this server without authentication. I have added the records in the DNS Manager How can I rectify the issues? Thanks.
How to Switch Back to Previous Mail Interface [Solved!]
Hi, Just tried the new interface in Zoho Mail. Is there a way to switch back to the previous interface? I looked in the options but cannot find a setting that can return Mail to the old look. Regards, Scott.
Email not receiving
Hello, I have just registered my domain vegaic.com with my email ashish.shrestha@vegaic.com but I am not receiving my email. I can send the email though and the other party receive it. Thank you, Alok Shrestha
Zoho mail not working
I can't send or receive any emails through Zoho. There is no difference anywhere. When i send it, it shows "Message sent" but the receiver can't receive it. I can't receive any emails either. Can you please look into it asap? We have clients waiting.
New mails are not coming in the mailbox
Please help. Every business emails under @thaihomeaway.com are now silent. No email cannot get in. What should we do? Please advise. Thank you.
Problem in sending email while doing IO operation
Have been trying to send email but keep getting this message. Problem in sending email while doing IO operation Seems like technical issue at Zoho side? When can you fix it?
Outlook 2016 cant receive/send email | error 3253
Dear sir / maddam, One of our employees updated to outlook 2016 and can't receive or send email. It looks like outlook can't establish a connection to Zoho. I've tried to delete accounts and add them afterwards but this didn't had any effect. He already posted something onto this form but it's still waiting for approval. The account experiencing this is: p [dot] ars {at} bigbrands (dot) nl and the error code is 3253. Before I instruct him to reinstall his previous version, could anyone confirm there's
Can't view sent emails when doing mass email
Hi! I don't know if the contacts I selected for a mass email using a email template were sent an email. Nowhere in my sent folder in both Zoho or Gmail show that the 20 or so contacts I selected were sent emails. The only confirmation I have is after hitting send, a pop up message confirmed that 20 emails sent. Also, when viewing the contact's record under emails is the record of all emails sent from crm. How come I cant check by viewing the sent folder in either Zoho or Gmail? thanks
Receiving error messages
Hello I am very concerned as to why I keep receiving permanent error messages when I am sending emails to people that I have previously emailed with absolutely no problems before. It is very important that I am able to email these people but I keep receiving error messages.
I'm unable to finalize the domain verification process to set up my email address
Hi, I did everything and then according to the instructions: You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. If I click Verify it brings me back to the beginning of the verification process which I already did. this is very frustrating. Can you please let me know how to finish the process? Regards
Pending emails after bounce block
Hi all,. I've just been nobbled by the bounce limit block. I'm using SMF forum software to email my 6000+ members - and enough email addresses have been invalid to trigger the Zoho sending block. My question is this.... the SMF software still ploughs on sending my newsletter long after then block is in place so what happens to all these emails? Does Zoho requeue them to be sent after the block is removed or do they get lost forever? If they get lost then I have no way of knowing who on my forum has
MX Record correct but unable to receive
The MX record is correct as far as I can tell but I am still unable to receive any emails. I can send them but not receive. I created a new user and it is working fine. I used to use the same email with google apps before switching over to zoho. Could this be the issue?
Unable to open email in sub folder
https://mail.zoho.com/mail/popEmail.do?ispop=yes&accId=2849220000000008001&msgId=2849220000006015001&hasAttach=false&folderId=2849220000001321001&st=1&archTy=0&flag=0&isthd=1&ns2=1 jwaterman@fitsupply.com fishbowl folder unable to open some of the emails in that folder
Emails not being received from one sender
Our domain proptech.aero is unable to receive emails from baesystems.com. The sender is copying another email address on the emails and they are receiving it fine. Outlook settings are correct and not blocking it and the sender gets no failure emails. They have tried emailing multiple addresses on the domain. Can you please investigate?
Help Can Send emails but not receive
My email address Is jc@themoosenoodle.com i can send out emails but not receive any thing back
Mail seetings SMTP Joomla
Hi, I am trying to set up the smtp mail settings in Joomla 3.4 to use zoho. I configured it with no luck.( I have the two factor authentification OFF). The contact form in the web claims SMTP connect() failed. Nevertheles, I configured the smtp settings with a google apps account and it is working perfectly. Outgoing Server Name: smtp.zoho.com Port: 465 Security Type: SSL Require Authentication: Yes. mail ...... and password ........ I really do not knwow what I am missing. Many thanks in advance,
Can't receive mail after migrating domain hosts
I'm using zoho mail to host email sent to a domain I own. I recently moved the hosting for the domain to a different one from the domain it was on when I verified the domain for zoho mail. Since coming back online I can send email from zoho, but I can't receive email on any of the addresses attached to the domain in zoho. Anyone know what's going on?
Can not add a pop3 account of gmail
I have already email account in Gmail. I am trying now to add this pop3 account into Zoho Email, but it doesn't work. I have make Gmail setting available for pop3 access, then step by step to add a new pop3 email. But it shows always the message "[AUTH] Web login required: https://support.google.com/mail/answer/78754 ". Anyone knows why? Thank in advance Dao
Zoho mail sending quota
Hello, I send a lot of attachments daily of more than 1 gb. Any Idea on which mail package I can buy which will give me more such daily sending capacity?
up to 15 accounts for free
Hello, I'm the administrator of the Zoho User: 54133309. We are already using 10 email accounts and we need to add 5 more, how can we do that? I´ve read that you guys advertise up to 15 free email accounts, please I need orientation, thanks
Pop Access "invalid security certificate"
Hi there, I'm getting the following error: "Invalid Security Certificate for the Server. Please change the incoming port to 110 and retry configuring." Can you generate a certificate for me? This would also let me connect on outgoing port 465 SSL. Thanks, Chad (I saw someone else had the same issue and that was done for them)
Template bug on ZoHo Writer demo.
Hi, There's no section for ZoHo Writer so I'll post this here in the hopes the bug can be corrected. On the ZoHo Writer demo that is on your website there is a bug with one of the templates. The template is named "Test". It produces a box of text that covers the top left side of the screen that prevents the template from being deleted. Hope this helps. Mike
i can´t verify my domain with the new version of wordpress (4.3.1): WHAT CAN I DO??
The new version of wordpress (4.3.1) deactivate the flexibility to choose or select the path where i want to upload the media files and also removes the configuration of the DNS.
Disable two factor authentication for SMTP?
Hello, I've seen that Zoho supports two factor authentication. That's really cool. When I turned on the feature, my mail client (claws-mail) completely failed to send/retreive email, because it has no idea how to deal with the new security feature. May I turn off the feature, for example, for some trusted IP and/or for command line interfaces while I still have the feature for web-based email? Does that make sense? Thanks a lot.
I cannnot send emails to my zohomails
I can send emails to other emails from my zoho mails,however when I send email to my zoho mail from other accounts its a problem..., Kindly advise.
Time Of Day Setting
How do you change the time of day ? The time shown on incoming mail is 2 hours behind my time.
admin is lost
Hi! It guy has left our company and forgot to give access to admin panel (our domain in balala.com.ua) How can reset admin and super admin? Thanx in advance, Lara
No reciving emails
Hi!! I just made the email and i can send emails from zoho but not receiving from gmail, hotmail, etc Could you help me a little bit because i don't know how to fix it. Thank you very much!! Miquel.
Can you help me get deleted mails back?
Hi, I'm testing Zoho mail and I deleted some mails and they aren't in the deleted section anymore. Can you help me to recover the deleted mails? I apreciate any help given. My Zoho user Id: 40366307.
Outlook not connecting to Zoho
Outlook is not connecting to the server, i am not able to send and recive any emails, but i can see them on web browser. I can connect to all other account on Outlook but not my Zoho Server account.
I have my email set up and can send email but I cannot receive any email.
I have my email set up and can send email but I cannot receive any email, how to fix it. my email : stanley@alva-edu.com service@alva-edu.com sales@alva-edu.com
Mails keep bouncing
mails sent to our domain www.hamaraghaziabad.com keep bouncing. following is the error message Delivery to the following recipient failed permanently: vishal@hamaraghaziabad.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain hamaraghaziabad.com by hamaraghaziabad.com. [67.222.13.231]. The error that the other server returned was: 550 No Such User Here ----- Original message ----- DKIM-Signature:
Android exchange stopped working
Although the sync says it has completed fine, my zoho contacts have disappeared from my phone and using gmail app just hangs saying "waiting for sync" when trying to get mail. Is there anything I can do to fix this? Do I need to delete the account and re-create it? settings: username and password: set correctly server: msync.zoho.com port: 443 security type: SSL/TLS "validating server settings" completes without error. On the zoho side: activesync is enabled, two factor authentication is disabled.
Details :Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200]
Please unlock my daily mail limit please. Thank you.
Domain Not Resolved, why?
Zoho bounces an email address mtot@axiom.repositoryhosting.com that gmail do not hotmail. WHY? http://network-tools.com/default.asp?prog=test&host=mtot%40axiom.repositoryhosting.com
Outlook not connecting, not receiving imap email
Since this morning i am not receiving any email, outlook can not connect to the server. It says connecting securely and then it gives me an error. I may think is a technical error server problem from Zoho Servers, but can someone help me fix this issue.
I am able to create 9 email Ids Only
I have only 9 users added to my email hosting and now i am unable to create new as well as i cannot refer anyone.
Drafts folder is not synched at android IMAP client
Symptom: The drafts folder is not getting synched at my mobile android smartphone (android 5.1) Good cases: I see the sent and incoming mails nicely on my device. Config Details: 1. I am following the guide at: https://www.zoho.com/mail/help/android-imap-access.html SSL (always) is not available, I choosed SSL/TLS for both incoming and outgoing emails 2. All IMAP folders are marked as relevant, see https://www.zoho.com/mail/help/imap-access.html#alink2 Thanks for your advice!
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