User already exist in your org error
Hello , I am trying to create a new email "chirag@polo-safari.com" , from admin email account . this is showing me a error as " User already exist in your org " . But dont have this user added in my organization......Please help me. Its very urgent
Unable to verify domain, with details
Hi, I have purchased domain WWW. WESTERNLOGISTICS.COM.AU from godaady, but while adding a domain on zoho i got a error saying domain is already registered. Through https://help.zoho.com/portal/en/community/topic/error-domain-already-exists i got to know that this might be a ownership issue. For proof of ownership i have attached a screenshot. Please do the needful regarding this issue, i am looking forward to use your services. I am using hosting from freehostia server. Regards,
Godaddy IMAP and 3rd party apps Outlook and Android
I have a godaddy domain.My Zoho mail works perfectly with the online platform including migration, but I'm unable to use any 3rd party programs such as Outlook or my Android phone mail. Both worked with IMAP before I switched over. It says "invalid credentials." I have followed the instructions faithfully. Outlook won't accept my user name and password. Please help! Mitch
i want ti close my acc
i try to close my acc but scc this You are an administrator of your organization : "*****" . You should cancel your organization from Business , before closing your account. pls help me to close my acc
Deleting my mail account
I want to delete my mail account however, I am not finding any link specifically for only email. If I delete my account like it says to do here How to Close Your Zoho Mail Account will that also delete my web site as well? If so, I will have to leave my "account" open until I am able to switch my web site over to another provider. Please advise me on this. Thank you for your input. AE
Account Blocked
Hello, I need my e-mail unblocked as soon as possible. Unable to send any e-mails and I need access for our small business. Thanks in advance. marlene at coeurmaroc.com
Not able to receive mails from Linkedin
Dear, I am trying to create a company on Linkedin. It sends mails only to company email id (eg. abc@123.com) When I add my company's email id in Linkedin's "create company" page, they send me a link on abc@123.com, but I don't receive the same in my mailbox. Pl help.
Cannot confirm email
I've signed up for an email address with my own domain at Zoho Mail, hello@bleed.space. I signed up using my outlook email address rollovann@outlook.com. I received a welcome email asking me to confirm that email address. When I click on the link, it says that the invitation email is expired, and that I can resend a new confirmation invitation from Profile>Email Addresses. When I navigate to Profile>Email Addresses in Zoho, only hello@bleed.space is listed under Primary Email. When I click on Add
My account got blocked because of the bounced mail . please unblock
My account got blocked because of the bounced mail . please unblock info@512kuwait Does this unblocking happens automatically at the end of the day or I have to ask for support again ?
MX records updated, still not receiving mail.
Hi I have updated my MX records for the domain "australasiancentreforworkeducation.com" with the following: Mail For Zone Priority Assigned To Server australasiancentreforworkeducation.com 10 mx.zoho.com australasiancentreforworkeducation.com 20 mx2.zoho.com www.australasiancentreforworkeducation.com 10 mx.zoho.com www.australasiancentreforworkeducation.com 20 mx2.zoho.com Its been over 24 hours since I did the change and I am yet to receive emails from external domain. Please help.
Set up mail wrongly
I set up my account with the e-mail I wanted so the verification code is being sent there and not to my actual e-mail and I can't retrieve it. Is there anything I can do to reconfigure things?
Site Verification For Email Not Working
Hi, I'm trying to verify my account so I can set up emails @mysite.com. I've added both the cname and txt and neither worked. Does anyone know if there's a customer service number that I can call to get set up?
Zoho Mail iPhone setup error message
I have a client that gets the following error message when they try to setup mail on their iPhone: The connection to the outgoing server “smtp.zoho.com” failed. Additional Outgoing Mail Servers can be configured in Settings Mail, Contacts, Calendars. Anyone know what could be causing this?
Inactive account
When trying to log in with group ID there is a message that the account is inactive?
email disappered
hello this morning one email just disappeared .! how i can retrieve it / thanks
More options in conversation view
Hello Zoho, I have read the past posts in regards to this, and I know that zoho offers the conversation view feature. However what I would really like to have in zoho mail is the ability to choose to have all emails, both received and sent, to be grouped into one line, specified by the subject, in my inbox. When I click on the one line (which may have 2, 3, 12, etc... emails in it) would then expand into conversation view. Please see my feature requests: 1 - conversations grouped into one subject
Login to subuser mailbox for admin
Website administrator can control mail acounts. But how can I view all mailboxes and work with letters on subuer mails? I do not want to sign out from admin and authorize to 1,2,3,4,5 e-mail accounts. I want to visit it through web-interface when I am admin. Please let me know if possible. If not possible I can add that my accounts are spammed and i need to view them rarely only for important letters.
Server Rejecting Mail from New iPhone
Attempting to send email from my new iPhone, it lands in the Outbox, with a message saying "The sender address was rejected by the server." As far as I can tell, the account is set up correctly. I'm receiving email OK. The outbound server is SMTP.zoho.com Edit: this is for two active email accounts. They work fine on my two Macs. Settings are the same on the iPhone. This is an iPhone 5, running iOS 6.1.4. /Mr Lynn
domain verification failure
Hi, I own seatadvisor.my domain and want to use it as my domain name with zoho. I have tried both methods to verify my domain but both result in "domain verification failed" message. Please advice how to proceed from here. a) HTML file method used: I uploaded html file to http://seatadvisor.my/zohoverify/verifyforzoho.html the file displays the correct code. But still we can't validate our domain, please advise
CLICK to SPAM
Hi I'm trying to figure out where to enable the "click as spam" in zoho mail, to click and mark one mail or sender as spam. For me it should be right in front of the size of each mail. Am I missing something?
Can't Delete Mail from Email Client
Hello, and thanks for Zoho service. For the most part I have been really satisfied. One thing I am unable to do, however, is delete mail from my email client. I think one day I deleted a folder or two by mistake which may have something to do with it. The error I get is: "An error occurred while moving message to mailbox(null)." I've attached an image of error message below which occurs when I click the 'Delete' button with a message selected.
How do you turn off verification code
When I sign it I have a verification code sent to my phone there is a box I check every time that says recognize this browser but yet every time I log in it still sends and asks for code so how do I turn it off?
Mail: Inbox: Sort: add ability to sort on: "To" "From" "Subject"
Mail: Inbox: Sort: add ability to sort on: "To" "From" "Subject" It would be great (very useful) to be able to sort the inbox by more than just "Date" and "Size." Please consider adding the ability to sort on: "To" "From" "Subject" Thanks, Todd
Cannot receive emails since our website became live yesterday.
Hi, Everything was smooth before our website became live. The guys who uploaded the website must have fiddled with the mx records. I have set it right, however I am still unable to receive emails. I also added txt record to make sure that my mails do not land up in peoples spam. If possible let me know if the settings I did are fine. Thanks
Migration finished, but not every message was migrated
Hi, I finished the migration process from outlook.com to zoho mail and from the 15000 messages I have, only 13000 were migrated. There is not error message and the status is complete. Why did not every message was migrated? How can I fix that? Regards, Igor.
HELP - Only last 8 e-mails are shown, rest is gone?!
So for years I used Zoho Mail without problems, but now the 2nd problem in 2 days, and this one is huge: All my e-mails are gone except the last 8, see picture (german version of zoho-mail). Even though it says correctly that there should be 7315 e-mails in the inbox (german: "Posteingang"). Please help me getting my e-mails back asap!
Creating a new email account
Hi, Im trying to create a new email account info@hizonscatering.com But cant create it, I also tried to create it as an alias but an error occur. The email address is already registered with another account which is not a part of this organization. Kindly please help. Thank you
I am like everyone else, I can send email
I am like everyone else, I can send email from h.elnasharty@tanagraegypt.com can anyone help
Mails disappeared from Inbox
Since months a go all mails disappeared from one of the bussines inbox. Please fix this because very important data in those mails. it had happened before an we returned to create the account and fails again. the acounts is: aarguello@elmundo.sv
Mail content now showing.
Zoho mail is not working at the moment. New emails not being received. New email counts against folder names not matching number of emails listed. Using the mobile app, new emails do show but appear as from 'undisclosed' with blank contents. i assumed these emails were blank and since they had no content i deleted them but now believe they were very important emails about a job i applied for. i need to view the content desperately but can't get a message sent to the support team. i have no idea what
New Zoho Mail Version
Dear All, Regarding this video which you presented in Zoholics I would like to ask you if you can give us a forecast for when it will be available (for new and old users). It is important for us to know it because we need asap some features like the email sharing and folder sharing.
Emails automatically syncing
Hi there Why is my partners emails constantly syncing with outlook on his computer? He has deleted one, and then the other but as quickly as he was deleting one it was resyncing the other. So he constantly ends up with all these emails on both his computer and also in webmail. Our accounts are set up the same and mine doesnt do this.
Apply Filter on folder after filter is created
Good Morning, compliments for ZOHO mail - and thanks for the free version. It is a great product. I switched from gMail to ZOHO and enjoy it. I suggest to add the following feature: When a user (MAIL) creates a filter, he can select that the filter shall be applied to the INBOX (or any other folder) after saving it. In order to prevent mistakes a "preview" of the filter functionality would be good. A general possibility to apply a filter to any folder would also increase user friedliness. Best Regards,
Bug: Limited number of tasks
Hello, I just found out, that there must be a limited number of tasks you can enter (when you log into mail.zoho.com and then click on tasks on the left menu.) I have counted, that at the moment I have 25 tasks. When I enter one more task, the last task in the list at the bottom is vanished and can't be seen nor accessed any more. When I delete my newly entered task, this vanished task comes up again. I use Firefox/Pale Moon, in case this matters. Please remove this limit. Regards Hubertus Mueller
Set my android to pick up Zoho mail
I'm trying to set my Android phone to pick up Zoho mail. ??? It keeps saying it can't validate the server connection.
Not receiving mails
I have 10 days trying to make work my zoho mail, but I can't get it successful. I think my configuration is ok, but I can't find a way to receive emails. Could you help me please? Thanks,
Design
I would love to see a new modern design for Zoho Mail! :)
Email account is inactive
Hi, My email address info@colombiainternational.co is inactive. I am aware of the 120 inactive policy, but I have certainly used it within that time frame. It is actually the principal account that forwards to a few other email accounts I use with Zoho. Please enable access ASAP. Thankyou for your assistance. Gracias, Sam
Can't login to ZohoMail using external app
Hi, I read (probably all) the docs there are for configuring ZohoMail in external apps but the login keeps failing. I disabled TFA, enabled IMAP, but it still fails on both Thunderbird and Android email client. This is the configuration I am using: http://d.pr/i/RwYP Thank you.
Error! Sorry! We are unable to process your request. Please try again later.
Ahhh! For several weeks now when I login to my email account info@vikingrockblock.com I get this error message! I just need to get this to work!
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