Checklist for MX records
I am trying to configure business email and I have added 2 users/ custom email-ids I came to the configure email delivery page and it says Before you change the MX Records, complete the following checklist: I have created all the user accounts I have created all the generic group accounts I have added the required members to those accounts Does it mean that I have to create all 10 users/ group acconts of my free account before I change MX records ? Or is it possible to add users/ group accounts after
Undeliverable e-mails - Retrieving the original e-mail
Hi, Yesterday I accidentally sent out an email with large attachments (15Mb approx) through Microsoft Outlook and received a notice that the e-mail was undeliverable due to exceeding the size limit. This is fine and understood. The problem is now i would like to resend the same e-mail with reduced file sizes but cannot retrieve the original message text as it does not appear anywhere in my sent items (because it was not sent i presume). Where can i retrieve the original e-mail. Your urgent help on
Not Receiving emails to my new domain
Dear ZC Team. Today I registered my new domain with Zoho mail. Every setup seems to be fine but not receiving emails to my ID but I am able to send emails to others. Please have a look to the error bounced. Delivery to the following recipient failed permanently: info@designegallerie.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain designegallerie.com by mail.designegallerie.com . [69.195.124.71]. The
Não consigo receber e-mails
Fiz a conta e consigo mandar e-mail normalmente, porém quando alguém me manda aparece um erro: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain botilieri.com.br by botilieri.com.br . [179.190.48.194]. The error that the other server returned was: 550 No Such User Here
Account not active error on iPhone
Hi, I'm trying to log in to my account at atendimento@thebakerybr.com.br using the iPhone app, but it is saying that the account is not active. What's going on?
Regarding Contact Categories and Templates
I created a category for a group of emails here- https://contacts.zoho.com I then went here- https://mail.zoho.com and started an email template with things set up the way I wanted them to be. Since I do NOT want the people I'm emailing to be able to see everyone else's emails, I'm sending the email to myself as the "to" and in BCC I selected "custom category". Now, there are 2 emails in this list so far. But adding the category to the BCC list only adds ONE email/contact. When I click to add
Zoho email migration suspended
I am trying to migrate my mailbox to Zoho, it all started well and now it won't finish / continue as the migration task is suspended due to: User mailbox size exceeded limit. Increase the mailbox size to resume migration. I have since I got this message deleted large amount of emails as well as removed stuff from DOCS ... The system is still getting me the message above. The mailbox size according the system says: 76% full.. Please, help! Thank you.
Email forwarding. Sometimes it works, sometimes not
So I've just started using Zoho to forward an old email domain to our new Google Apps domain. I've setup the needed accounts and forwarding settings, but the performance has been spotty at best. Sometimes the test emails I've sent from different accounts to the forwarded email address at Zoho get sent. Sometimes they don't. Ever. Sometimes they are delivered anywhere from 5 to 45 minutes after sending the mail. While I realize this is a free service, I can't believe the system is running as it should
Outlook.com cannot currently receive my email.
I have outlook.com setup to retrieve my zoho email via pop. It was working until about a week ago. I have not changed any setting in outlook.com or my zoho account. Any suggestions to correct this?
PST Migration trouble - ZOHO Support sta
We started the Migration several nights ago. We immediately had problems and after multiple calls and e-mails to the Zoho support team... we have still had NO RESPONSE. I am becoming very disenfranchised with the Zoho support team and there response time! We started the Migration several nights ago. It went through the "first round" just fine. But when it tries the 2nd step ("Uploading Mails"), it sits at 0% for a VERY long time, eventually gets to about 4% and then displays a message that it
Delay in receiving emails, Sending
Delay in receiving emails, Sending also being delayed or remains undelivered. Facing the problem since morning today. Please advise.
my Clients client is not recieving email from my client
My Client is trying to send email to their client who uses your Zoho Mail service.Your client is not receiving email from my client, and my client is not receiving any bounce back or error from your servers. Me as a service provider did not find anyway to check to see if we somehow made it onto a blacklist of yours somehow and makes it hard for us to troubleshoot without a bounce back or Feedback Loop Information system like AOL provides. What can we do to fix this issue? http://WrinkleFreeIT.com
Zoho POP not working
Pop access stopped working at all (in the last 48 hours). I see a lot of other people reporting it too. Zoho, please repair it soon and let me know.
Email
I Have a Email User like: dario@zoho.com.br and i am trying to figure out a way that i can send and receive emails from other accounts like contact@zoho.com.br on the same place that i have sended and received emails of dario@zoho.com.br How can i fix this problem??? Now i can just send emails from dario - and i already create a email like contact but it's not working. Someone can help me please? Regards
Migrating from Outlook.com
Hello! I'm currently migrating my client's email account from Outlook.com to Zoho. I created the Migration, added the users and started it. It says it was completed, but it lists a lot of non-imported messages. For example: User 1: Total # of messages in Inbox: 6129; Total # of messages imported: 3886 User 2: Total # of messages in Inbox: 6956; Total # of messages imported: 447 User 3: Total # of messages in Inbox: 430; Total # of messages imported: 429 What can I do to migrate everything?
Set up MX Record but unable to receive emails.
I've pointed my MX entries to Zoho as ejoo@dilsay.pk my domain is www.dilsay.pk. I cannot receive emails but can send emails out. How can I solve this problem. I've used third party tool to test if I've added DNS record correctly and it does show both mx.zoho.com and mx2.zoho.com as MX. What should I do?
Problema com mensagens e novo domínio
Há alguns dias minha caixa parou de receber mensagens. Excluí meu domínio pelo painel de controle para criar um novo para ver se resolvia o problema. Agora ocorre erro na verificação para incluir um novo domínio. Alguém tem uma ideia do que fazer?
Emails sending okay, but no incoming email
I recently set up an email account using a custom domain. I've sent email from the web based site and from the mobile app with no issues. However, none of my incoming emails have been received. I've tried from the app and the web based site with no luck. Is the system just that slow or is there some other issue?
EMAIL SYSTEM PAINFULLY SLOW
The email system is EXTREMELY slow and unbearable to work with. What is up with zoho lately? having nothing but problems.
Delete my domain (no red X to delete)
Hi team, I have been trying to close my Zoho account. I have got to the stage where the system is asking me to downgrade my site. But I am on the free package anyway? I have followed these instructions: Hi, We don't delete user accounts from our side due to security reasons. Please follow the steps below to close the account : Note: Once the account is deleted, all the data associated with the account across all Zoho applications (Mail, CRM, etc. ) will be lost and cannot be retrieved. Step
Transferring Zoho mail to a new account
Hi, I'm migrating the domain name associated with my zoho mail accounts to a new host, what will happen to these inboxes when this happen? Can I transfer the emails into a new email host?
I signed up as a new user for zoho email but am unable to add new users now.
I signed up for zoho free email. While configuring I added just one account which is also super admin. But now when I login from super admin I am unable to add users. I even tried forgot password to check if my admin email is correct. Please help
Problem with receiving emails
Hi, Recently, I have stopped receiving email through my Zoho mail account. I have it set up with my domain, iceixgames.com and it was working before but suddenly stopped working. I tried to delete the domain from my zoho account and set it up again but it still will not work. I can send emails, but can not receive them.
NO INCOMING MESSAGES
Hi. My account can send mails, but can't receive any. Please tell me what to address so I can start receiving mail(s) in my email, which uses own domain. Thanks!
Unable to Receive email into my newly setup email
Hi, I just set-up the email on Zoho for my domain jivabhumi.com. I can send email but cannot receive any. My MX records seems to be fine. What am I missing? Thanks, Srivatsa
This Domain is not supported or already in use
Hi guys, When I put my own domain in https://mail.zoho.com/biz/mailsignup.do?plan=free the message returned is that "This domain is not supported or already in use". I'm trying recovery using all my GoogleAccounts and others.. without success. Can anybody help me to revoke/flush my domain or send me my username/password reset link? My domain is "fisitest.com.br"
Bounce Limit
User : contato@ccup.com.br Details :Saída de emails bloqueada. Motivo:Daily Mail Bounce Count Exceeds Limit [ Bounce count=10 ] How can I increate this number? this is the email where my customers contact me.
Incoming Email issue
I have configured my email for www.broadstonemusicseries.info and all seems to be set up fine, I thought I wasn't receiving any emails but actually it seems I cannot receive incoming emails from some accounts, I just managed to receive one from my business account but I have just sent from my gmail account and got this message. I wonder if you could help me with this issue? Delivery to the following recipient failed permanently: broadstone@broadstonemusicseries.info Technical details of permanent
550 No Such User Here
After having first set up the MX record with the domain registrar, and having Zoho e-mail working well, I subsequently adjusted other records with the domain registrar. Now e-mail is no longer being received, and instead e-mail is being bounced with a "550 No Such User Here." Perhaps more time is required for propogation? Otherwise I'm not sure why what was once working is no longer. This message was created automatically by the mail system (ecelerity).
A message that you sent could not be delivered
HELP PLEASE!!!
I have left messages on your support line and have not received a callback. We are getting one spam email literally every second or less. We are up to 3000 in the last 35 minutes. Please call me!!!!
Delays in receiving emails
I am experiencing delays in the delivery of my emails, several emails that should have been delivered on Friday and Saturday, were only delivered yesterday. Given that I am paying quite a lot of your service, I need it to be reliable. I am waiting for information about an important job, and this is not helping.
E-mails sent via Zoho, getting rejected "Relay access denied"
Hi guys, We ahve ao e-mail accounts hosted at Zoho, but for some e-mails that we send, we keep getting the error, " ERROR_CODE :554, ERROR_CODE :5.7.1 < Contact email>: Relay access denied" I've ommited the e-mail above, because it's a company client. Can someone from Zoho team help us with this issue? Best regards, João Bôsco
Cant receive emails today
Hello Zoho, I can not receive emails today. I can send but not receive. Zoho has been our only email/domain provider. jodymalone@pinntech1.com Regards, Jody
Email arriving late
Emails are arriving late. Sent to me Friday got this morning. Seems to be a delay today also not receiving notifications
why do we have both spam and junk folders?
why is there spam and junk folders separately? all other email providers like hotmail only have a junk folder. I have multiple email accounts to use but very hard to monitor spam folders and junk folders separately. So, is there a way to combine junk+spam or to keep only one? Please advise
Not getting emails
Hello, I am not getting emails. I can send emails, but I am not receiving emails. Lew
Adndoid mail app - multiple accounts
Hi, Would love to be using the mail app for android but the reviews on the play store are full of people complaining that it does not support multiple accounts - it seems that there are many others who like myself need to monitor more than one zoho mail address. Do you have plans for a version which has this ability, and if so what is the ETA? Thanks, Chris.
SMTP Protocol error:
Hi , can you help to understand below mentioned error. 12:21:32 SMTP protocol failure: syntax error: 3-digit code not found; -ERR ; too many error commands by mx2.zohomail.com (74.201.154.201) while connected from m6.examplemail.in (x.y.z.a) to mx2.zohomail.com (74.201.154.201)
User Password Change - 'Sign Out From All Devices' issue
Hi I've recently reset a user's password with the 'Sign out from all devices' box checked. It is not now possible for the user to log back in on their iphone in the outlook app, although there is no issue in outlook or via webmail with the new password. I have managed to set it up in the native mail app, but would prefer it to be in their outlook app. The blurb under the 'Sign out from all devices' box reads 'All the devices and third party API which you use to access Zoho Services, need to be re-authenticated
Mac mail client keeps saying Relaying disallowed
Please Help. I have a new zoho business account (hobartcityfarm.com). Of recent when i've been trying to send emails from hello@hobartcityfarm.com or james@hobartcityfarm.com i've been getting an error: Sending the message content to the server failed. The server response was: Relaying disallowed as Hobart city farm <hello@hobartcityfarm.com> Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent. Any help would be
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