Calender issues. Kicked out of Webmail session
Im having a weird issue with Zoho Webmail When i click on the contacts module it kicks me out of the session back to the login screen Its happening with all user accounts i have setup Any ideas ?
Unable to create an application specific password
Hello! I'm trying to create an application specific password. I've enabled the two factor authentication. When I click on the button to generate one application specific password I get the message that an error has occured. This error message is extremely vague as it gives no information at all. There is just this error. Any help to fix this issue would be greatly appreciated!
stuck "loading..." on inbox view
Hello, on inbox view of zoho mail of a POP account I can see only stuck "loading..." The other folders work fine, please note that I'm using this account for a year without problems. The POP configuration seems ok. Thanks, Daniele Bello
I can send but cant receive
Hi, My user ID is admin@laentrega.com.mx I can send emails to other email IDs and when I respond back from one of those IDs I get the following error notification Delivery to the following recipient failed permanently: admin@laentrega.com.mx Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain laentrega.com.mx by smtp.secureserver.net . [68.178.213.37]. The error that the other server returned was: 550 5.1.1
can't receive mail
I started using zohomail since yesterday. But the problem is that i can send mail without a problem. But when i send one to my zohomail account i can't see them in my zoho-box. I do get a notification on my gmail account though. I have checked my MX values through a 3rd party website and they show up good. The domain this problem is accuring on is info@tantekaatje.com , sales@tantekaatje.com & klantenservice@tantekaatje.com Thank you in advance!
How do I reconver my master account?
I have the domain 1000-voices.com and have tried all my email accounts, but none of them are the master account. I want to upgrade the email for my account so that I don't hit my email limit. How do I recover my master account?
Unspam my contact form messages
I have website and email i receive from contact form the go at spam. The email always change and only the subject stays the same. So i can whitelist my domain. I try also filter my subject but again nothing. How i can unspam my contact form..?
Unable to send emails due to authentication issue
I had to change my password on Google email and now I can not send emails from inside the Zoho I am getting the following error Error while processing the request! Unable to connect SMTP server:smtp.gmail.com Reason:Authentication failed:535-5.7.8 Username and Password not accepted. Learn more at 535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 oj16sm1350543pdb.77 - gsmtp I could not find where I need to change my Google authentication since I am connecting via Google App account
Domain already exists.
Issue with: Add a Domain I'm trying to set up free email using Custom Domains. I set up the wrong email address for the Super Admin on my first attempt to configure this service. I figured the easiest thing to do, was to delete everything and start over. Except now I get the error: Domain already exists. How do I get the domain deleted, so I can start over from scratch? Please assist & thank you, Tim
Problem with Domainkey
I followed all step related with domain key, but I am still getting "Domain key status: Not authenticating email". Can you have a look?
Email Account Blocked
My Account Has been blocked .. atef@rawasiqatar.com Please unblock my account .. Thank you I have taken up the 10 user free account. I would like to know the conditions which would cause the email account to be blocked. This is my business mail so i would like not have such interruptions in the future. Thank you
Change Super Admin
Dear Zoho Company, I created list mail in your service. Now, I want to change root Super admin from trading@tancangmientrung.com to itcmg@cmglogs.com and trading@tancangmientrung change to user. I hope you will help me. Thanks of best regard.
Yet another "Undelivered Mail Returned to Sender"
Hi, Mails like these (see below) sometimes pops up in my wife's inbox (and she of course didn't send it). Is this someone that has used your mail server in her name or is this a case of someone "liftiing" her mail address ? None of the recipients are in her address book and her PC was in "Sleep" when this happened. The past few days mails like these run into her inbox 10-14 times a day. Essentially I'm asking if this is something on your end or our end AND what to do about it :-) BR Fink ---------------------------------
How do I find my MX Record?
Hi there, I need to request / find my Zoho Mail MX Record. How do I do this? Thanks, Oliver
Centralised Configuration of Email Signatures
Hello - I'm just moving from Google Apps to Zoho for business mail, and wonder if there's a way to configure a global, html signature for all users of the system. Below is our current signature, and I wonder whether there is a way to dynamically change name to $Username, role to $Role etc so they can be consistent across our practice? Many thanks, James ---- James Chard | Practice Manager James@BxClinic.co.uk | 01603 327999 Norfolk Biomechanics Clinic : Thorpe House, 79 Thorpe Road, Norwich,
Hello
Please unlock my email address . ambergreen_72@zoho.com I do not understand why I can not access it ?? It shows inactive account.
Importing Emails From Gmail
I am transferring my email service from Google Gmail to Zoho mail. I would like to export ALL my mail from Google to Zoho but i was wondering how to do it. I tried downloading the emails, but they come back as a .mbox file with is not compatible with Zoho Mail. Please tell how export emails from Gmail to Zoho Mail. Is there any way other than POP because I find it kinda confusing.... Thanks!
IMAP sync issue with Sent folder
I'm using Thunderbird 12.0.1 and IMAP folder syncing has always worked well, until recently when the Sent box would sporadically sync-- sometimes immediately, other times it would take hours to half a day. Even when I right-click the folder to force "Download Now", it does not work. or would need Folder repairs doesn't always work. The other folders work fine (Inbox, Inbox subfolders, Trash, etc) only the Sent folder is affected. However, on my iPhone, it syncs immediately, so it's a Thunderbird-Zoho
Domain setup change
Hi, I was looking at the different prices that are available for zoho and I wanted to do an upgrade. For some reason I had to enter a domain name and because I didn't realize I was going to be bound to that domain I just entered something. Mind you, I just wanted an upgrade so I can do Google Calendar sync. However, now I constantly see that name (gotinc) when I'm in my inbox (in the browser). I'm afraid it can or will be effecting other settings and I want to see this fixed before I actually pay
Zoho Mail: Contacts Import: CSV file format. Not importing multiple eMail addresses.
Zoho Mail: Contacts Import: CSV file format. Not importing multiple eMail addresses. I have been trying to import a set of contacts (about 600) into Zoho Mail, Contacts. I originally tried to import them from Gmail via the Gmail import tool on the Contacts page; however, this tool did not import categories or multiple email addresses. I tried to import them from Outlook, but that tool does not import categories. The CSV file import tool imports categories (and multiple categories) accurately --
Domain alias group emails not being delivered
Hi there, I've migrated from Google Apps today and am having a problem receiving some emails. The main domain is bxclinic.co.uk I have set up a domain alias norfolkbiomechanicsclinic.co.uk I have a group reception@bxclinic.co.uk which has two members. Email to this group works perfectly. No emails sent to the domain alias reception@norfolkbiomechanicsclinic.co.uk arrive though So I am deducing that email alias domains don't route emails to groups. Is this correct, and how do I correct the situation?
Mail migration problem
I'm using your mail migration tool to move 11 Google Apps accounts to Zoho. I believe it is all set up correctly. The first account copied across 999 emails (according to your Migration information...I'm not 100% it's imported just 800-and-something, but that's the big issue). It seems to have stalled at 999. There's been no change in over an hour. The other ten accounts all show as being "In progress", but also report that "No data found for this account". Could you please let me know what's going
Address Blocked
Reason:Authentication failed:554 5.1.8 Sender Address Blocked. Please unblock "megan@salesreach.com".
One zoho account, two e-mail acconts
I have two e-mail accounts on Zoho portal, but all incoming messages to one of e-mail adress I recived on both inboxies. What I should to do in the mail settings, that the messages were placed where I needed?
Outgoing email stuck on local machines
Hello, A client of us has problems sending email from their local machines. They get the following message: Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200] One of the employees reported this message wasn't accurate because she had sent three (small) emails this day. If you need more information, please email tim [at] gsmeasy {dot} nl. Hope to hear from you soon. Regards, Tim
3rd IMAP lock out
Hello I have experience a third IMAP lock out. I even unblocked it and then within the next hour it was blocked again. Can you shed some light on what is causing these lockouts even though it says unknown reason on the unlock screen. Please let me know what is going on and how to fix his recurring issue with your email service.
Trouble Switching Domains
About a year ago I used Zoho mail briefly for a company I was looking to start up as a side venture to a company I already have. We are in the process of rebranding and growing my main company now and we're going to use Zoho. I tried to clear out all references to the prior domain, which is unaffiliated with my main company, and load in the new brand while setting up my email. As a SuperAdmin I've been successful at deleting the prior domain however as a user I still see myself logged in under the
Unblock outgoing mail please
Please can you unblock outgoing mail for account grant_clx - user exceeded policy and control panel will not let administrator unblock it. Thank you.
Zoho Email Stability and Support ?
Appreciate any feedback.. We recently migrated over to zoho for CRM and email about 2 weeks ago. We recognized during the first week that we were experiencing issues of not being able to read emails between our only 2 users. Basically we have been unable to email customers because of this for a week. Using exchange most of my career and Google for some time, email always just works :) Bottom line is i am paying for email. I cannot email. This is a major issue. I don't care how many users i have.
canno create email account
I have added my domain corporatefacilities.co.ke on Zoho mail. When i try to create 2 email accounts using username: info and sgachini, i get an error that the email accounts exists in another organization. What do i do yet the MX records for this domain already point to Zoho.
Duplicate Sent messages using Windows Mail
I use Windows Phone 8 and Windows 8.1 on various devices, and when sending messages through Zoho Mail accounts, I get two copies of the sent messages in the Sent folder. I understand this is because Zoho automatically saves all outgoing messages sent via SMTP, and the mail client is also saving its own copy. However there isn't an option to change this on Windows Mail or Windows Phone. So is there a way of turning off this behaviour on the server end?
Icons at login
When I log into zoho, I see a Mail icon and Sites icon. I don't use Sites -- is there a way to remove this icon from showing every time I log in? Thanks
Kindly Restore My Email Service
Dear Admin, I have been unable to use my email service.(charles@gslc.com.ng) This is the first time that I have been blocked. I have never been blocked on any email server before I joined ZOHO. Kindly unblock my email charles@gslc.com.ng as this is affecting my work. I am a lawyer, thank you.
Spacing issues in Zoho mail
We're experiencing the issue of unnecessary spacing in the email body (adding additional lines). This happens when viewing the email in an email thread or from recipient id. Kindly resolve.
Como quitar el nombre del alias de un correo de la lista de correo
Al ingresar y buscar un destinatario aun me sigue a apareciendo como Direccion comercial, pero este ya lo cambie por director ejecutivo. Como puedo cambiarlo, esto solo ocurre al buscarlo en lista de PARA en todos los usuario. Adjunto imagen
how to easy share contact
As admin i need all my company team to access the contacts that we are having, I have entered those contacts on my email left side panel contact but checked with other team member they are not getting it. Please help
How to create email template
I would like to create an set of email templates which is shared among our company team which can be used to faster email communication, please let us know the steps for that.
CNAME changed 24 hours ago but still no change
I updated my CNAME records in Cpanel yesterday but I'm still not getting a login page. Does anyone know if this is normal? I contacted my cpanel host and they said there is no issue at their end so I'm not sure what to do from here. Thanks :)
Can send mails, but cannot receive
hola, hace dos días me registré para usar la cuenta de correo, he realizado todos los pasos requeridos, ya configuré los MX, incluso fui a http://mxtoolbox.com/ para checar errores, y no encuentro ninguno :( Podrían ayudarme? Gracias
Mail Outgoing blocked
Please help me unblock this account asap: User : sales2@binfahair.com Details :Mail Outgoing blocked. Reason :Send too many E-mails. Thank you
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