How do I change MX records with 1and1?
As I don't host my domain with 1and1, I only bought the domain through them. So I have my domain set up with alternative name servers to point to my server, rather than using 1and1's own DNS. But then 1and1 won't allow me to amend my MX records. They can only change the MX records if I use their name servers. So does this mean I can't use Zoho to receive and send mail addressed to me@mydomain ?
Not reseving mail
Hello, I have configured the MX Records on Cloudflare but i still dont have any mails in my inbox please help
Integrated ZOHO mail does not save to contact record if you delete it from your inbox - this is poorly designed software.
it will save an email to the contact record AS LONG AS YOU DONT DELETE IT FROM YOUR INBOX...so as long as you are ok with having an inbox with 10000 messages in it - yes you will have the emails attached to the contact record. No history is kept for a deleted email...there is no attaching/filing of an email...it's basic CRM/Mail 101 stuff but zoho lacks this functionality. As far as sending email, can anyone enlighten me on how to stop zoho from putting it's "stamp" on my email sent through MY OWN
China distrubtions
The entire week Zoho has been nearly unusable...With and without a VPN. Email doesn't work CRM is slow to load. Docs wont upload. Whats going on guys?
Solved! No pop3 Access since 48 hours!
Hello I am using zoho usually via pop3-access and I did not change any settings within mail.zoho.com. I get access to my mails and donwload them via pop.zoho.com, port 995 and SSL. This does no longer work. I only get a quick message that response via ssl failed. This is something that happened before for a short time. But now this is more than 48 hours. Any ideas? Best wihes PF
Adding member to group
How do i add new members to a mailgroup?
closing zoho mail and propagation dns
Hi, I closed my email account zoho, but even today after three days, the propagation of the dns has not occurred and the email goes in error because looking in smtp.zoho. I do not understand if it is a problem caused by zoho because it still owns the site. Thanks and sorry for my bad english.
How many emails can I send per hour and how to send emails to all my contacts automatically
Hello I want to send an email to all my contacts, I have like 25k contacts, I like to use my zoho mail account instead of use zoho campaigns because when I send emails using my zoho email account I reach the inbox of my contacts istead of using a campaign with zoho campaign because I always go to spam folder of my contacts. I know that there are limitation for send emails using my zoho account, I want to know how many emails can I send per hour or dialy, and for example how to program the sending
Zoho Mail Application is Disabled !
Zoho Mail Application disabled in Zoho Mail • Using Zoho Mail • 1 year ago I'm the Super Admin of the Zoho CRM for our company. When I try to log in and add another use to Zoho Mail it also tells me that this email address has been disabled. Is there any way I can get it enable again? for all my users Thank you for your assistance. Zoho Mail Application is Disabled ! Your Zoho Mail Account has been disabled.Please contact your administrator for further support Admin Users Please follow the
Just set up Zoho mail. Would like to use Gmail and Hotmail to send and receive. Not sure how.
Hello, Could you point me to instructions on how to use Gmail and Hotmail as the send / receive for my newly created Zoho mail accounts. Thank you.
Zoho integration in Apple Mail
Hi! I set up Zoho mail in Apple mail and it worked perfectly fine. Today, it asks me a hundred times to enter my password (which I do and it is correct), but it will not connect. Seems the mailbox is offline. What can I do? Thanks Muriel
Alpine SMTP error 421: "Error sending: Can not authenticate to SMTP Server: 421 SMTP connection broken (reply)"
Fri Feb 28 @ 9:20am EST. Yesterday I was sending mail okay -- slow, but okay. Today, I am intermittently (frequently) receiving the error above. I have sent one or two small test emails successfully to another email account I own, but other emails I am sending to multiple (10) recipients are hitting this error. I am configured to use: smtp.zoho.com:465/user=john@mydomain.ca/ssl/submit Please advise. -john
How to add Zoho ContactManager to the left bar with the apps
Dear All, Is there any way to add the Zoho ContactManager in the left apps bar in Zohomail? I tried to create a '+Add Apps' but I do not know what url should I use. Furthermore I tried to find it from my admin's panel but there is not exists in the apps.
Can we edit attachments in Zoho Mail without saving to hard disk?
Dear All, When I click compose and upload an attachment xsl file, is it possible to edit it (it is already uploaded), then save it (not to the hard drive) and finally send the email? Or first I have to edit it then to save it in my hard drive and then to upload it again? In other words, to edit the existing uploaded file and save it when it is already uploaded. Outlook has this feature. What about Zoho Mail?
IMAP folders do not synchronize with Outlook
I just created a new account under a custom domain that has been hosted on Bluehost. After changing the domain MX record, the account on Zoho is working normally from Microsoft Outlook. I was able to sync all email in the old account's inbox to the inbox on Zoho, however when I tried to move some folders on the old account to the Zoho account, the folders are moved in Outlook but do but synchronize to Zoho. Synch error messages look like this: 19:32:13 Synchronizer Version 15.0.4673.1000 19:32:13
ActiveSync delays on Android 4.4
Hi, I see to be having a sync issue with ActiveSync. Syncing seems to be delayed. Some emails only show up hours later when in push mode. Whenever I test, I get notifications right away. Notification in general work on my phone because I don't have this issue with SMS or WhatsApp or Gmail. Has anyone else reported this or is it a known issue?
Cannot receive email for some users
Hello all, So since outlook dsnt allow making new users, I have signed up for Zoho. I have setup everything and created two new user accounts. Both works smoothly, I can send and receive email. But as expected I do have accounts that i created in outlook before joining Zoho. So naturally I created accounts for those users in Zoho CP as well. Now I can log into these accounts from Zoho Mail log in page and send emails just fine. But cannot receive any mails. And I can also log into these old accounts
My mail is being blocked in the last hour for no reason
Dear Sir, I have to send important E-mail right now, and I am finding that for some reason your service is blocking my account every time. I am unblocking it – but it still does not work , and it reblock me after a few seconds again. I have contacted your phone suport rep, and send the blockage E-mail to your support team, with no response. all of the E-mails that I have used are genuine and I am in touch with them on a daily bases, therefore the issue is just from the last couple of hours -
I want IMAP access to multiple email IDs
I have made two email IDs from my hosting provider's cPanel. But I don't have any knowledge regarding MX records, etc. So I don't know what to point where. One is personal, name@company.org and another is for other members, control@company.org I want both these emails to be available through email clients like Thunderbird. Please advice: What to change in MX records; and how to set up the account.
The email address is already registered with another account which is not a part of this organization.
Can someone please release "service@lashdelivery.com". I am trying to add this as an alias to admin@lashdelivery.com and it says this is already registered which is clearly an error.
i stopped receiving emails last week
I've had this email service for my domain rookietraveler.com, last week i stopped receiving emails... not sure why
Problem with encoding in emails
Dear All, I uploaded some emails from Outlook to Zoho using the Zoho Migration Tool (I first exported them as PST). Well, some of these emails has both English - Greek characters. When I open these emails I have the following symbols. What can I do? I tried all the encoding styles but none of them works. Any other solution? Î Î´Î¹Î±Î¸ÎµÏ Î¹Î¼Ï Ï Î·Ï Î± είναι ΠΠγια Ï Î»ÎµÏ Ï Î¹Ï Î·Î¼ÎµÏ Î¿Î¼Î·Î½Î¯ÎµÏ . ΤιμÎÏ Î¼Îµ Ï Ï Ï Î¹Î½Ï Î§ : 50 â ¬ ΧΧ : 60 â ¬ XXX: 70 â ¬ ΤιμÎÏ
Unblock request
My email address is tarryn@contractors.org.za and my outgoing mails seems ot have been blocked - pse can you unblock it urgently. I sent to more recipients than 100.
Domain Verified, no CNAME on GODADDY
HI i have verified my domain but my email still will not work. I cant access my unique code to update my GODADDY cname
zoho iPhone apple app
How do I turn off the text notifications, I am receiving texts for every email that comes in, including spam, driving me crazy
Any emails I send with more than 100K in attachments are not going through
Any emails I send with more than 100K in attachments are not going through. If I send an email with a small 20K pdf to my gmail account I get it almost instantly but email with bigger attachments are not going through. Please help!
Draft eMail not saved when "Compose - Open in New Window"
Draft eMail not saved when "Compose - Open in New Window" If I compose a new eMail from the Inbox and select "Open in New Window" or if I select a Contact and then select "Send Mail" I have a nice window to compose my message; however, if I close that window, I get NO PROMPT TO SAVE or warning that the eMail is not saved! This is an unfortunate UI choice and is inconsistent with how the draft eMail works when composing in a new tab, which DOES PROMPT if the draft is not saved. Is there a setting
Can't send, only receive email
Hi, I can't receive email to zoho. Domain is setup through Namecheap, under mattgsellslv.com. I checked on MXtoolbox, and got some errors, one says I'm on a blacklist? I can get email from my @cox email, but I can't send to it. One made it through when I started this morning. Thanks.
I can sending mail but not receiving.
Hi, i can´t receive any mails on mail client info@propromo.cz but i can send mails everywhere. Can you help me please? You will be so kind if you help me. Thank you for your time Martin
outgoing email addresses are barely viewable b/c “to”, “cc” and “bcc” bars are too thin.
Is there any way to make the area larger for “to”, “cc” and “bcc” in an outgoing email? - if i send an email to several people in one email I am unable to see if all the recipients are listed unless i scroll horizontally. Moreover, the space is so thin that I have to guess who the recipient is because only the top portion of the email address is visible in the “to”, “cc” and “bcc” bar.
unable to close account
Hi, I went to https://accounts.zoho.com to close the account but was refer to a link to cancelled the organization. But I was not able to cancel the organization. Please kindly help to close the account. Regards
preserve mail folder tree state on logout
hi. is there a way to preserve the folder tree state on logout? every time i login my the folder tree is completely collapsed.
Sending e-mails OK but not receiving own domain
I created my Zoho account today with my own domain www.admedellin.com and when I try to send a test e-mail to myself from Gmail I get the following notification: Delivery to the following recipient failed permanently: mariacamila@admedellin.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain admedellin.com by smtp.secureserver.net . [68.178.213.203]. The error that the other server returned was: 550
email reply from whitelisted address incorrectly ends up in spam folder (why?)
Today I sent 2 emails to a friend. He replied quickly to both. One reply landed in my Inbox the other in the Spam folder. I want to know how I can find out why that message (or any message) is flagged as spam. When I look at the anti-spam settings, I can see his address is whitelisted along with many others (I've never populated this list manually, so apparently Zoho has constructed it from my usage over time). Where can I look up the filter rule(s) that were tripped to cause any particular message
Archiving
Hi I am just about to transfer my emails over to Zoho, but can you clarify for me the options for archiving please ? 1) if I choose to archive mail, does it still count towards my data quota of my plan ? 2) Can mail be taken off as a .pst file so that I can be sure I have a backed up archive of my mail always as this is how I have always managed the email before ? 3) Where can I find out on your site what your security of email is in Zoho ? Thank look forward to hearing from you Mary
Can send emails but not receive emails
Hello, I was able to send the emails successfully. But i am not able to receive the emails. Thank you Satya
Creating SPF Records
Hi, I have some problems with creating the SFP records for my domain... Which method should I use? 1. -> Controlpanel -> Org Settings -> DomainKeys Generate DNS TXT record "._domainkey." or "_domainkey" - with or without the "dots"? Enter the "TXT Record Value" 2. Or should I use the method as described here https://adminconsole.wiki.zoho.com/domains/SPF-Record.html enter DNS TXT record with the value "v=spf1 mx include:zoho.com ~all" I cannot enter the "@" sign withmy provider I've tried both with
Domain Edit
I accidentlt provided minw domain as www.keshavgyawali.com.np and just because of this now all mine email address are being as abc@www,keshavgyawali.com.np but i want to make them as abc@keshavgyawali.com.np. Please help me to figure out this problem. Thanx in advance.
MX record problem
When I add the MX records and look up it's vadility on http://mxtoolbox.com/ then it shows up for the first 5 minutes and everything looks fine. When I do a second search, it says that "no records exist" Can't really seem to get my head around the issue, and more errors show up when troubleshooting. the domain is gettrotter.com Thanks in advance!
Configure Exchange Active Sync in iOS device
Trying to setup zoho mail in IPhone Mail under Exchange so I can sync my contacts. Following these instructions - https://www.zoho.com/mail/help/idevice-access.html#alink1 However it doesn't recognize my Zoho password. I know password is right. Just used it to login via my laptop a few seconds ago - its good. How do I solve this problem?
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