Problem with Migration Wizard
I'm trying to migrate a couple of .pst files having migrated from my old mail provider to zoho. I found a link to the migration wizard from around 3 months ago on one of the posts here and I've tried to use it, but it comes up with the message "Microsoft .Net Framework is Not Registered" when I select the pst option from the application. This is on a 64 bit version of Windows 7 which definitely has .Net Framework 2, I have installed the J# framework and the machine is running Outlook 2013. Is there
I am not getting mail from BTOpenworld mail accounts
Hi, my sister has tried to email me from a btopenworld mail account and it does not get to me, she does not get a bounce message. please can you help? thanks
Can't complete adding existing domain name for email
Hi, I'm trying to setup zoho mail with my existing domain, but when I enter the address into the page and select "Add Domain', nothing happens - it goes loading for 1 second, then nothing happens. Help please?
Mail Storage 5 Gb
I have upgraded my storage but my email still isnt working, can someone please have a look for me an unblock me regards Jodie
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Help me! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
email address problem
I designate my zoho email address as primary, but my zoho inbox page continues showing my outlook address. Why?
Im not able to recieve emails-HELP
i have been using zoho as my work email for 8 months no problem all of a sudden i can recieve emails i can send them, some help would be much appreciated!!
Is there a problem with Zoho mail ??
Hi there, I live in China and this morning I couldn't download my e-mails. It's giving me this message: Error! Sorry! We are unable to process your request. Please try again later. My calendar and others are working well, it's only the e-mail not working, Is there any problem?? Thanks for the help Dikran
Won't display mail page
I logged into my mailbox. The page remains on the Zoho main page "Take control of your inbox". It says "Hello B..." in the top right, and under that, there is a large red button that says "Access zoho mail". So I clicked on the button - nothing happens. The page reloads, and stays exactly where it was. I deleted the cookies, which meant I had to sign in again. Same result. Just when and how will I be able to see my mail again?
help
hi - im in the process of setting up and its not letting me sign in to my email account saying password is wrong but then only way i can get a reset is to send an email and as ive not setup a secondary email yet i cant get in to reset it, can someone help me please
New Zoho account adding Mail user
I've been in the trial period for CRM and Mail, and have just signed up in both for a two user license. I'm trying to add a second user to Mail, so we can share the same POP accounts that have been set up in my Mail account. The invitation to her is showing as pending, and has not been received at her email address. When I tried to use the option to import a CRM user to Mail, it confirms, but nothing changes in my User Details page - I am the only one listed.
MX Record error message
Hi, I signed up with Zoho on 19th and I've added the MX records as it said on the Instructions to add MX records - Name.com but I'm still getting the following error message on top of the page of the control panel: The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho Please let me know if there are any further steps I should do. Regards
Default name
Does anybody here now how to change the default name that goes next to my email adress? Ex: danielcastillodelrazo <daniel@diarioproyecto.com > Thanks for any kind of help :)
Change default name
Hi, dudes. I have a question, when I send a mail to someone else, it always appears a name next to my email adress, how can I change that? Ex: From: danielcastillodelrazo <daniel@diarioproyecto.com> To: Laura Cuéllar <lauracdr@hotmail.com> I tried and tried changing things in Zoho, but I don't want my full name to appear on all emails I write, thanks for any kind of help :)
could not send Email
I receive following message "Your Outgoing has been blocked and you will be unable to send emails.".
M getting this error: The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho
I pointed MX record from my web hosting to Zoho mail. And saved them correctly. M able to send the message, but not receiving the message. So can anybody help what's the issue and how to fix it.
Importing mail list from ixact
regarding zoho mail, my mail account will not import my contacts. they came from ixact.com and are now in a csv file. i have imported them as a report in zoho, however cannot transfer them into mail. the mail account says it has reported the problem (not being able to import the csv file). however nothing has been fixed for days. -Niki
Email outgoing blocked
Dear Customer Support, Good day to you. One of my email account's outgoing has been block. May I seek your assistance in unblocking it. the email address is: butters@marvelhill.net Thank you so much. regards, francia
having mail forwarded to zoho mail
Hello: I am trying out Zoho mail, and I would like to set it up so that emails that come into my work outlook account, automatically come into Zoho as well. I do not want to close down one or the other during testing. How do I set this up
incoming email problem
Hello Team, I have created a free mail account in zoho mail. Now, outgoing emails are working properly.. but not a single incoming email is landing in the zoho mail inbox.. Please help!!!
Mail access???
I can't access email it keeps bringing me back to the home page. Any ideas on how to get in? The system is not user friendly it is extremely frustrating to use.
Sender address blocked
Hi, I've just got this error while an automatic script implemented by me was trying to send a test email to a new registered user of my website. I would like to know the limits of outgoing mails for free users and limits for paid ones, because I need one mail with a high limit of mail sending (maybe 10.000 per day) because I'm doing an intensive marketing campaign to get new users in my platform. Could you please unblock my mail account so that I can continue sending mails? What is the new limit?
Add user
Hi! I've created a new account on zoho with my brand moov. My e-mail username julia@moov... is ok, but when I try to add the new user id moov@moov it sais that It already exists. I've tried to send an e-mail to moov@moov and it returned. So this e-mail doesn't exist at all. Somebody knows what I'm doing wrong? Thank you!
email stopped receiving
Hello, My email address is sending emails but not receiving as of 24 hours ago. The only way it receives is when sending a test to the email account, from the same account within Zoho. Please advise.
Returned mail and outgoing mail block. How to troubleshoot this problem?
Hi, Seems I am getting a LOT of emails about something being sent that I didn't send being blocked. How can I find out why these emails are being sent and change that? thank you!
Scheduled Send of Messages
Zoho Mail Team, Can you consider the concept of Scheduled Send of Messages? I would like to send birthday greetings to my friends exactly on a specified date like 00:00 hours. I think I should be able to that using such a feature. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/
Outgoing unblocked due to limit exceed
Hi, Outgoing has been blocked with the following error. We have blocked your account "hello@violetstreet.com" temporarily as a security precaution. Block Type: Mail Outgoing blocked. Reason : Mail count exceeds day's threshold I tried entering captcha and got this error: You have reached the maximum self unblock limit within the past 24 hours. How to unblock it now ?
On Demand Mail reset of user passwor
I seem to be in a loop here. I am superadministrator of ZOHO Mail account (on-demand or free version) with a non-administrator user who has forgotten her password. I do not see a reset capability for a superadministrator to reset a user mail password. However, if the user attempts to log in and use the "forgot password" option, she gets a message to contact her administrator--me. We are both stymied. The forum suggests the user should have a forgot password option, but that seems to not be working
importing mail contacts
regarding zoho mail, my mail account will not import my contacts. they came from ixact.com and are now in a csv file. i have imported them as a report in zoho, however cannot transfer them into mail. the mail account says it has reported the problem. however nothing has been fixed for days. -Niki
Can't create new user, always adds to 'invite' list
Whenever I try to create a particular user the system creates an invite for an existing user. All other user names appear in the users list but this particular one won't. I have checked all my existing users and their aliases and the address isn't already being used (as noted in a previous question) Any help appreciated Thanks
HOW TO VERIFY DOMAIN HOSTED BY DYNADOT
Hi, I cant figure out the way how to verify my zoho mail. how and where do i create CNAME for my domain? I cant find the correct place where to add In the Value/ Points To/ Destination field. The Dynadot interface looks different from instructions given to verify. HELP
MX record ok in test tool but not working in zoho
This looks OK: http://mxtoolbox.com/SuperTool.aspx?action=mx%3atouch.ee&run=toolpage# But I still get the "The MX Records of your domain are not pointed to Zoho." message and cannot receive emails.
Domain not resolved
Hi, I would like to know why I keep getting this error message when I try to send e-mail. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. admin@theconversion.net Domain Not Resolved Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1380507839150128.58912156122358; Sun, 29 Sep 2013 19:23:59 -0700 (PDT) Message-ID:<1416cadea7a.1146721524271146178.-5772928175073015889@zoho.com>
attachment & activesync on android kitkat
Dear sirs , madams using android 4.4.2 on LG l90 installed mail exchange server account but i can't download attachment. Any clue? Thanks
I have a free zoho account
It is affiliated with my CRM. I made a spelling mistake when I was setting it up. Now I am trying to change it and it seems the only option to delete the account (including CRM, calendar, docs) and reset it. Is there any other way?
Google Apps Email integration slow
I receive an email on my i-phone Gmail app, then in GMAIL in my browser. I have to refresh ZOHOMAIL for up to 2 minutes before I get the email there. Even 30 seconds of hitting the refresh button is a very long time when you are collaborating on a phone conversation and exchanging documents via email THIS is why I have not migrated my email service to YOUR SERVERS. I just use the mail add-on because I am suspect of the speed. Is there anything happening to speed up this service?
Is there a way to remove the need for domain when logging in through the portal?
I have created my my organization's portal through Zoho Control panel. I would like to know if there is a way to access the mailbox without writing the domain name if I am logging in through the portal.
Problem logging into Super Admin to add another user
Hi, I'm having trouble with logging into my Super Admin account. I removed myself from the added accounts but now I can't seem to figure out if I can even log in as Super Admin or not. None of the usernames I tried works anymore.
I cannot send a message from my regular gmail to my new zoho email acct.
I cannot send a message from my regular gmail to my new zoho email acct. Here is a copy of the returned message in gmail: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain termlifecentral.com by mx.zohomail.com . [72.5.230.114]. The error that the other server returned was: 550 5.1.1 <kevin@termlifecentral.com >... User unknown ----- Original message ----- DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
Please unblock my account
Hi Zoho, Please unblock my account admin [at] clubhighlander [dot] com [dot] au. I have just upgraded my subscription level. I need to be able to send 1000 emails per day from this account, and I hope that the upgrade will accomplish this. Thanks, Jerry Gaines
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