553 Relaying disallowed
I just changed the domain from newimageone.com to irvingluna.com, I am unable to add a new email account now and change the domain. Please help me fix this, I need to add me@irvingluna.com and set it up as the SuperAdmin. It please respond back to h3luna@gmail.com
Buy more storage
buy additional storage Total number of add-ons should not be greater than the number of user licenses purchased. What does this mean ? Can anyone help ? got one licence and I am on 10 MB and need to buy more storage - sounds easy but doesn't let me do it. Can anyone help ?
How to migrate emails from GoDaddy
I am trying to migrate emails from GoDaddy, but the migration tool doesn't seem to work. Does anyone know how this is done?
Mail dragging really really badly
Any idea when you guys are going to get the mail fixed? It's been dragging really really slow all morning and sometimes not even loading at all. When you click on a certain email address it just says "Loading" forever and never loads. Please advise my entire company is sitting here doing nothing right now.
Unable to send mail on yahoo id
Hello Zoho, I created account with custom domain. I am able to send mail on gmail, But i am not reeving any mail on yahoo id.... Please help me out
Where can I get help setting up and migrating to Zoho mail.
I have been using Zoho mail for a couple of months now, but still don't have everything configured correctly. I find that chat or telephone support works best, but neither seem to be available . Oh thats right we can call an 888 number to only find no one is available to take our call so we leave a message only to later receive an email from someone telling us our phone number is incorrect. It´s not, as I receive the text with the login security code at the same number. I must say I am extremely
Not finding Admin control panel
Just settings and I cant find where the add account button is I believe cause Im not finding admin panel. Can I have a second name @ zoho?? And it also says next to home on top of page XXXXXX@gmail.com and I got rid of gmail long time ago . Any way we can update that and make it go away ? It makes to sad to see I used to have a NSA spy email address @gmail
IMAP support for external email
Is there any news on this front ? Search shows last news on this is over a year ago. Just to be clear. I am hoping to go totally mobile using Zoho Mail. I need to use my existing email accounts held by external providers, but these providers only appear to support IMAP protocol. Please let me know if this is possible or indeed I am not understanding the capabilities of Zoho. This is essential to me using Zoho Mail, otherwise, I'll have to look elsewhere.
Integrating my Microsoft Outlook with Zoho
Hi there, Our company is new to Zoho, we are finding it extremely beneficial so far. However we use an external Microsoft Outlook email and not the windows live mail. How do I integrate my outlook with Zoho, so I can send the appointment requests and link my email send/received on ZOHO? Thank you Vinny Reddy
Display total RECURSIVE mail count next to each parent folder
Hello Zoho Staff, First, thank you all for the consistent improvements you've made by listening to customers. It means a great deal to all of us! As referrenced previously, I submit the request of improving the folder unread count by not only displaying the total of all unread mails *in* a given parent folder, but also adding to that total found in all sub-folders, recursively. A good working example of this is Mozilla Thunderbird -- unread counts of parent IMAP folders and all of their respective
Password change disabled Master Password dialog box in Firefox
I opened my Home Page (zohomail) today and got an announcement/suggestion to change my password due to the Heartbleed Bug. I changed the password but now it appears to have somehow disabled my Firefox master password dialog box, i.e. when a password is changed on any site this box will pop up asking for the Master Password so that the new site password can change. I reset passwords on two other sites today and the function works as it should elsewhere, the problem--somehow--seems only to occur here.
Autocomplete e-mail subject
Hello! Missing an opportunity to autocomplete the e-mail subject (which has been used previously.) Last week everything was okay.
553 Relaying disallowed (email boucning)
Some of my client in oman cant' send emails to my zoho accounts. It's very difficult to move with zoho. what w i'll do??? Please help me to solve this problem.
553 Relaying disallowed (email bouncing)
Hello Some of my client in oman cant' send emails to my zoho accounts. It's very difficult to move with zoho. what w i'll do??? Please help me to solve this problem.
A couple questions about referrals and pricing.
Hi, I have 2 questions: 1. If I set up a lite (free) account, how does pricing work if I need more than 5 users? Do I keep the initial 5 free users and only pay for the 6th, etc.? 2. If I refer people and help them set up lite (free) accounts, what happens after the 3rd referral when my account is at the 20 user max? Will the 4th referred account still get their extra 5 users so they start out at 10 free users?
I accidentally deleted myself as an admin and i cannot login and cannot register again.
I accidentally deleted myself as an admin and i cannot login and cannot register again, as it said my domain is already registered with zoho mail. What can I do?
More email themes that reduce whitespace
I propose that Zoho add more email themes, specifically ones that reduce the amount of white space. For example, the sky/wood/plant themes cover more areas of unused white space than do the color themes (which only color the horizontal bars at top and bottom of page). Suggestion: A light color (the blue, or gray) covering the same areas of the page as the sky/wood/plant themes, would be most welcome.
How can I add a signature to my mails
Can I add a sort of signature in my mails, so that I don;t have to type it everytime I send out a mail? e.g. "Regards, Aditya" should automatically come at the end of my email when I send it.
Using SMTP with two-step authorisation?
Most of the time I use Thunderbird to access my emails from Zoho but since I allowed two-step authorisation I can't send any emails, with the error: Login to server smtp.zoho.com failed. How do we get past this? Also, I can't find out how to turn off two-step authorisation... is it somewhere really obvious that I've overlooked? Thanks
Shortcut to POP accounts in ZOHO mail
Hi, By the default I see only 2 acounts in left panel on the bottom. How to configure interface to see all accounts I have whithout additional clicking? Thank you for help Paweł
Bonus users
Hi, we have a .com (www.dixtior.com) domain associated to the zoho e-mail with a free account. If i start to use the zoho e-mail in our portuguese domain (www.dixtior.pt) we receive 5 bonus users? thanks, Mário Oliveira
Deleting a contact from a category
Hi. I can't figure out how to delete a contact from a specific category. Can someone help? Thanks.
Can send, but not receive email
This is the error message I keep getting when trying to test sending an email to my Zoho email: Message-id: <95BD621F-6688-4B77-8634-FAAFB065128C@icloud.com> Date: Fri, 11 Apr 2014 19:05:16 -0400 From: Benjamin Henson <ben.henson@icloud.com> To: planhenson <ben.henson@planhippo.com> Subject: Still? Your message cannot be delivered to the following recipients: Recipient address: ben.henson@planhippo.com Reason: Remote SMTP server has rejected address Diagnostic code: smtp;550-Please turn on
Change POP server to 110
How do I change my POP incoming to 110 & disable the ssl?
Zoho Storage Question
Hi! Just one question. I see i can import my domain to Zoho, but would like to know one thing. If i take the free plan, it says it's 5gb for the mailbox and 5 gb for files. Is that 5 gb each, or is 5gb shared between the two? Thanks!
Mail errors - Certificate issues
I've put in emergency tickets, but I'm desperate for some answers ASAP. I was getting the invalid SSL Certificate, so was able to get a couple of mailboxes back online by changing ports to 110. BUT, I can't send emails. I'm getting: Reason:sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Somebody please help. We're at a standstill. I'm almost ready to give
I have checked MX Records using a tool for that, and they are all set-up fine. But cant receive e-mails yet
My mail address is info@freshtechs.com.ve . I used this tool dns queries to search the MX records and they all are set-up as the Control Panel indicates.
Can't get IMAP working on iPhone 5.
Hi, I have tried many times to rectify the problem of adding my Zoho email to my iPhone Mail app. I have followed the exact steps in this configuration (https://www.zoho.com/mail/help/idevice-access.html) but it still doesn't work. I keep getting the message 'username/password is incorrect'. I have checked my username and password and it is all correct. I have gone through all the necessary checks and it is exactly as what you guys said. I don't know what to do next and I'm getting tired of trying
Mail can not be sent - Grund 550-mailbox unavailable 550 Insufficient security or privacy level.
Hello, I just realised that I'm not able to send mails using Zoho Massage: Die Nachricht konnte nicht versendet werden;Grund:550-Requested action not taken: mailbox unavailable550 Insufficient security or privacy level. Do I have to change any settings ? best regards Bernd
Help I am going nuts with this set up!!
I have set up a domain based email with ZOHO, however, no matter how I try or what configuration of MX I enter I still cannot receive emails into ZOHO. I can SEND email from ZOHO and they are received but I cannot capture anything inbound. I have tried every set up known to man and have even invented a few but still nothing. PLEASE help!
Using Zoho as a PIM
Hello, I am looking for a service with following features for my personal use : 1. I will use my current gmail,hotmail or a new mail address. 2. I need a way to see my mails, calender, tasks and notes on my PC (Windows or Linux doesnt matter) 3. I need to see my mails, calender, tasks and notes on my Android phone (4.4 Kitkat) 4. I need full syncronization of PC & Android Is there any service from zoho with these features? (free or paid doesnt matter right now) If not, can you please advise me where
New user has reliability questions - and why I'm HERE not elsewhere
Hi, new @zoho.com free personal account user here. Finding ZOHO seems like a breath of fresh air. I cannot believe how hard it is to find an email service these days! 1) Before I start to use Zoho I'm hoping to get some honest opinions on reliability. Including incoming/outgoing speed. I know there are many variables outside of this server, and no guarantees with smtp period, but long time users should have an idea if there was a bad pattern. This is very important for job search. 2) Has anyone
Cannot send mail with outlook
Hi, I'm able to receive all my mails within outlook, but I cannot send or reply to emails. I get the following error message when trying to send a mail, could you please support? Thanks and kind regards, Thiago
Outgoing Email Blocked
Hello My Email outgoing is blocked for 1 Bounce and its showing 13 bounce, This is very difficult situation Please unblock it Shafi
Group Email Undisclosed List
Is there a way to send a mail to a list of people without disclosing the email addresses to all the recipients? I set up a group entitled "Clients", and when I compose the email, the address field lists all the email addresses, rather than "Clients" or "undisclosed list", which is what I prefer. I'd rather not expose all the email addresses to everyone. Thanks for your help.
Referral Code.....
Hallo Zoho , We have sucessfully, add our friend domain : bigdatadimension.net , pointed mx record to zoho. Please help to get the bonususer. Referral Code:1393791387749 Referral Email:hr@oaksol.in Many thanks, bigdata
Referral bonus users
Hello, I made a referral invitation, and the referred did all the steps including changing its MX records and started using ZOHO, then they forwarded the invitation to referrals@zohomail.com. The referral code is: 1396705782251 I want to know if it is everything okay and we only have to wait to get the bonus users. Thanks in advance. Best regads.
Character set problems
Using Zoho Business, the suite automatically selects spanish as my language, and there seems to be no way to change it. The problem is the character set. Accented characters appear as strange combinations of characters, and altering in Firefox the character encoding hasn't helped either. Is there a way to go back to native english? Thanks.
Raising mail policy limits
Hi, Today I needed to send a PDF document (form to apply for an apartment with supporting documents) and I was not able because of the mail policy. I found out I cannot set the limits to more than 20MB per mail including attachments. The pdf was 16MB (and with the roughly 30% increase in size because of mime encoding it was more than 20MB) Since I have mails to send from time to time that are above 20MB (but less than 100MB real size, so 130MB with mime encoding more or less) I wanted to ask if there's
not receiving emails
I'm able to send outgoing mail but I'm not receiving any incoming. I'm getting the message, "The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho. " ', but I've called GoDaddy and everything seems to be fine. What could be the issue?
Next Page